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All 59 Chiyoda hotels

Hotel Niwa Tokyo

3.5 of 5 Hotel   |   1-1-16 Misakicho, Chiyoda, Tokyo Prefecture 101-0061, Japan
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93%
Ranked #4 of 59 hotels in Chiyoda
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Neal A Manchester, United Kingdom
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857 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Manchester, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

This was our first stay in Tokyo at the start of a trip across Japan. The hotel is in a fairly nondescript, quiet part of the city but is very close to Suidobashi subway station and was actually a great starting point for exploring the city. Hotel staff spoke English and were helpful - although we weren't allowed to check... More

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Baton Rouge, Louisiana, United States
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Nice double bed room, medium size, very nice bathroom, all clean and in good condition. Staff has minimal English and only English TV is a BBC channel with poor reception which about half the time has a Japanese track dubbed over it, In-room wireless is easy to use but very weak and slow. earest Subweay stations are several blocks walk,They... More

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M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Walter E, Thank you for choosing Hotel Niwa Tokyo as your home away from home. Some of your comments such as no luggage service , week WIFI condition, English TV channel are have been addressed with our management team and we appreciate that you have taken the time to let us know your experience. I hope you will be... More

Hong Kong, China
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is pleasant, clean and in a nice area but the staff is petty and rude. My party and I had booked 2 rooms for 6 nights and arrived slightly early on the first day. The front desk was unwilling to check the group in an hour early despite having rooms available. They wanted an extra fee for the... More

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Mike, Thank you for choosing Hotel Niwa Tokyo as your home away from home. Your comments regarding to additional charge for early check in policy, it has been addressed with our management team and we appreciate that you have taken the time to let us know your experience. I hope you will be back to us and can be... More

Jakarta, Indonesia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Just checking out after staying for a week. The hotel is very close to suidobashi JR and subway, it very convenient to go around tokyo. There's 7-11 next to the hotel, and a lot of eatery and convenience store nearby. I was checking in with a group, and ms Yuriko is very helpful to my guest. And also very caring... More

Was this review helpful? Yes 4
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Luvayva, I was delighted to read your positive feedback following your stay at Hotel Niwa Tokyo.  I probably know that who wrote this kind comment!! Please keep this in your mind that we all enjoyed being in your service, all guests in your group were very polite and gentle to us. Please do come back and see us again soon.... More

Melaka, Malaysia
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

As mentioned by other reviewers, great hotel in a good location - JR and Metro suidobashi within 5-10mins walk, lots of eateries, convenient store nearby. english speaking staff, we stayed at the 6th floor, no view but that's fine. clean room, space was fine for us. bathroom was very spacious, clean bathtub. i would recommend this hotel if you want... More

Was this review helpful? Yes 1
M3810, Guest at Hotel Niwa Tokyo, responded to this review

Dear mg8485, Thank you for staying at Hotel Niwa Tokyo, and for reviewing on TripAdvisor. On the behalf of the team, I would like to say "special thanks" to you for such a lovely comments, and very appreciate for meeting your expectation during your stay. Your kind comments on our rooms, facilities and particularly our staff would always be a... More

Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in here for a night's stay. The only one star missing is the size of the room - most hotel rooms in Tokyo are tiny and this is no exception. But I loved the bath tub, the aesthetic of the hotel (the garden and greenery around the hotel is amazing) and the location was wonderful (a 5 minute walk... More

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M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear POH3, Thank you for choosing Hotel Niwa Tokyo as your home away from home. I appreciated that you have taken the time to let us know your experience and feeling about us. We offer out of 5 types of rooms for Standard, Superior Twin & Double, Comfort and Premium. All types have comfortable square shaped space and are equipped... More

Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

Hotel Niwa is located close to many sights in downtown Tokyo, and easy walk to metro/train station. Modern design with traditional Japanese elements; comfortable and elegant. Single/Deluxe room is a little small, but well designed with adequate double bed, desk, built-in shelves/frig, and night stands. Internet access is fast and easy. Bathroom is well appointed, though a bit tight, and... More

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M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Oregon -ByDesigh, Thank you for taking the time to write a review. We are thrilled to hear that you enjoyed your time with us. It is always our goal to make sure that each guest has everything they need in order to have a successful stay. We strive to provide excellent customer service. We are happy to hear that... More

Inverness, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights in late March 2014 as part of a 2 week trip visiting Japan. The hotel is modern, clean and conveniently located for getting around all districts of Tokyo (3 min walk to nearest overground train - Suidobashi JR Station). It can be easily accessed from Tokyo Station if you are arriving from Narita Airport... More

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M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear cetra14, I was delighted to read your positive feedback following your stay at Hotel Niwa Tokyo.  I was so happy to read your kind words and that you really did enjoy the great service and facilities we are all so proud of. Please do come back and see us again soon. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More

New York City, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Concierge was very helpful and accomodating. Rooms are very small but clean. The gym has two awesome massage chairs that my wife and I passed put in one night. We woke up at 5am to the cleaning lady. She thought we were crazy... nope, just american. Great stopping point for a couple days. Also very close to JR line.

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear thomas s, I was so glad that you enjoyed your stay with us and found that all aspects of your stay met your expectations. I have passed on your kind words to my brilliant team at the hotel who I am sure appreciate your feedback. Wishing your soonest come back. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More

New York City, New York
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I spent a few nights in Hotel Niwa and it was also my first time in Japan. I heard that rooms are usually small in Japan so I was looking for a place with bigger than average rooms and comfort but also was looking for a place that could make me feel in Japan and not in Las Vegas or... More

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Marco S, Thank you for staying at Hotel Niwa Tokyo, and for reviewing on TripAdvisor. We are pleased to hear that your stay was a success. Our staff strives to provide each guest with a comfortable and enjoyable stay. We all look forward your next visiting to us. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More

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Additional Information about Hotel Niwa Tokyo

Also Known As:
Hotel Niwa Tokyo Japan
Address: 1-1-16 Misakicho, Chiyoda, Tokyo Prefecture 101-0061, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#5 Family Hotel in Chiyoda
#9 Business Hotel in Chiyoda
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Niwa Tokyo 3.5*
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