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Hotel Niwa Tokyo

3.5 of 5 1-1-16 Misakicho, Chiyoda, Tokyo Prefecture 101-0061, Japan
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Certificate of Excellence 2014
Hotel Niwa Tokyo
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Hotel Niwa Tokyo
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1,111 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Mill Valley, California
Top Contributor
170 reviews 170 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Niwa is located only a few blocks from the JR station at Suidobashi, making it an easy walk to trains and then subway connections going all over Tokyo.* The style of this "boutique" hotel is traditionally Japanese, simple lines and beautiful woods; our room was very pretty, very clean and very quiet. Our room was supplied with Japanese touches... More

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear 5heartfamily, Thank you for your review, and feedback. We appreciate to hear that you enjoyed your stay with us, and as you stated, we are proud of our functional rooms with elegant Japanese decor. Hotel Niwa Tokyo opened in May 2009 with the concept of A Hotel in Modern Japanese. We always keep an eye towards the future and... More

Canberra, Australia
1 review
5 of 5 stars Reviewed 3 days ago NEW

The hotel is an easy 5 minute walk from Suidobashi Station (great for JR pass holders). Hotel was easy to find with plenty of signage to guide you from the station. From Suidobashi it is a 5 minute train from Akihabara. The rooms are extremely comfortable and have a lovely Japanese ryokan feel. Staff are helpful and friendly. Loved the... More

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Katreeya, Thank you for taking the time to review your recent stay at Hotel Niwa Tokyo. I am glad to hear you enjoyed your stay and appreciated that you liked our unique location. We are conveniently located in the heart of Tokyo, close to historic cultural and architectural icons. We hope to welcome you back in the near future.... More

Cape Town, Western Cape, South Africa
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel ticks all the boxes, conveniently positioned in the centre of Tokyo, 450 m from the nearest station, it is perfectly decorated and the rooms are newly fitted out. It has all the conveniences one could expect. The beds are extremely comfortable and the breakfast is excellent with a range of Japanese and western foods. The staff are wonderful.... More

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Deon W, I appreciate your feedback following your recent stay at Hotel Niwa Tokyo. We are pleased that we met your expectations and look forward to hopefully welcoming you back again in the near future. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The hotel is a bit hard to find but it's worth it. When we arrived, I was instantly amazed with how elegant and beautiful it was inside. We went to the front desk and they spoke really good english. They were also very kind and helpful. (on one of the days I had packages come and they even brought it... More

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear christine w, Thank you for choosing Hotel Niwa Tokyo as your home away from home. We appreciate that you have taken the time to write such a detailed review and feedback, and it seems you have had pleasant stay with us. We hope to be in your service again in near future. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More

San Francisco, CA
Top Contributor
73 reviews 73 reviews
71 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night while visiting the University of Tokyo. This hotel is very convenient to the university. The hotel is unassuming on the outside, but is excellent on the inside. Rooms are reasonably sized with comfortable beds, clean and modern bathrooms, adequate space to sleep and work, and excellent internet speeds. Breakfast was included in my rate,... More

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear VivekSub, Thank you for choosing Hotel Niwa Tokyo as your home away from home. We appreciate to hear that you enjyoed your stay as well as our beautiful breakfast and well desiged Japanese garden . Your review and feedback would help us a lot to improve our service, and we wish you will be back to visit us again... More

Bali, Indonesia
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

I can't rave enough about this hotel. Since our first email contacting the hotel for direction from Tokyo JR station, to the moment we stepped inside the lobby, everything was amazing. The grand entrance to the lobby with massively tall doors, spacious lobby tastefully decorated the old Japanese way (sparingly, tastefully), the water fountains, the garden, everything was delicate yet... More

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear lautbiru, Thank you so much for your kind words following your recent stay at Hotel Niwa Tokyo. I was thrilled to read that we have met your expectations and you enjoyed your stay, hotel location as well as the excellent facilities we provide to our guests. We look forward to welcoming you back soon. Hotel Niwa Tokyo Guest Relations... More

Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for four nights at the beginning of November: the hotel lived up to expectations and is an excellent choice. There is a calmness about the place - very tasteful, modern Japanese-style decoration: water feature and small garden at the entrance; use of wood and recycled glass, at reception; sliding Japanese windows blinds in room, giving a soft, natural light,... More

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear cb3091, Thank you so much for your kind words following your recent return stay at Hotel Niwa Tokyo. I was thrilled to read that once again we have met your expectations and you enjoyed environment and decor of the hotel. We look forward to welcoming you back soon. Hotel Niwa Tokyo Guest Relations Yurikok Suneya More

Melbourne, Australia
Contributor
20 reviews 20 reviews
19 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second stay at Hotel Niwa, which has turned into my favourite hotel in Tokyo and doesn't disappoint. Warm ambiance, modern amenities, great service and staff. Excellent value for the price and the hotel exceeds its star rating. On a quiet street, well located between Suidobashi and Jimbocho stations makes it easy to get around, plenty of great little restaurants nearby.... More

Was this review helpful? Yes 1
M3810, G at Hotel Niwa Tokyo, responded to this review

Dear jdr3926, I appreciate your feedback following your recent stay at Hotel Niwa Tokyo. We are pleased that we met your expectations and giving us some suggestions from your pont of view. We all look forward to hopefully welcoming you back again in the near future. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More

Contributor
12 reviews 12 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel has the worst service considering that Japanese pride themselves on providing good service. I had to ship a package. When I inquired about pick up service, I was made to wait in the hotel lobby while they took forever to find out. Finally, they arranged a pick up by Yamato. The next morning, I went down at the... More

Was this review helpful? Yes 2
M3810, 支配人 at Hotel Niwa Tokyo, responded to this review

Dear Junelle, First of all, I thank you for your comments and I am very sorry to know that you did not feel well served by our staff during your stay. Our Guest Relations has already explained to you the reason why we have advised you to use EMS instead of Yamato. Then, we directed the nearest post office to... More

Sliema, Malta
Contributor
16 reviews 16 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Thumbs up for this hotel. Staff are very helpful, breakfast is delicious, good location close to a subway station. Rooms are equipped with everything you might need, however they are a bit on the smaller side, especially given the price. In conclusion, very good stay.

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Krisfar, Thank you for your review, and feedback. We appreciate to hear that you liked your stay with us, and as you stated, we are proud of our functional rooms with adequate equipment. Hotel Niwa Tokyo opened in May 2009 with the concept of A Hotel in Modern Japanese. We always keep an eye towards the future and all... More

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Additional Information about Hotel Niwa Tokyo

Address: 1-1-16 Misakicho, Chiyoda, Tokyo Prefecture 101-0061, Japan
Phone Number:
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Niwa Tokyo 3.5*
Number of rooms: 238
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Also Known As:
Hotel Niwa Tokyo Japan

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