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Hotel Niwa Tokyo

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1-1-16 Misakicho, Chiyoda 101-0061, Tokyo Prefecture
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Hotel Niwa Tokyo
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1,355 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
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San Angelo, Texas
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed yesterday NEW

My nephew and I really enjoyed our stay at this boutique hotel. The price was a great value and the accommodation was very nice and the staff very friendly and helpful. You are only a couple of blocks from the train station which made travel around Tokyo extremely easy. The hotel was very clean as were the rooms. The rooms... More 

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

A welcoming hotel - the staff speak excellent English and were able to provide all sorts of maps/booklets on Tokyo attractions. They were happy to make restaurant bookings for me too. The rooms are standard - they have all you need - including a free bottle of water each day - something I find fewer and fewer hotels provide. Japanese... More 

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear MilfordNewtown, I was absolutely delighted to read your feedback following your recent stay with us at Hotel Niwa Tokyo, and many thanks for taking the time to write your kind comments about manyl aspects of the hotel including the service, location and so on. Wishing your continuous support and look forward to be in your service again in near... More 

Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

The rooms are tiny, but not as tiny as we expected. You can move around and there is space on both sides of the bed. Clean and decorated in (I guess) Japanese style. Bathroom is clean and the toilet is tech-advanced, a real experience when you visit Japan for the first time. The hotel is located close to the tube... More 

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear asjblom, Thank you for choosing Hotel Niwa Tokyo as your home away from home. I appreciated that you have taken the time to let us know your experience and feeling towards our hotel. Hoping to have continuous support from you. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More 

Kuala Lumpur, Malaysia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is situated very near to the train station, it's just across the road after you come out from Suidobashi station. It's very important for Hotel to near the train station as I had learned my lessons from previous trip in Tokyo: a lot of walking in Tokyo, you feet will be so painful that you wish you could... More 

Was this review helpful? Yes 2
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear RoxanneLee1002, Thank you for choosing Hotel Niwa Tokyo as your home away from home. I appreciated that you have taken the time to let us know your experience and feeling towards our hotel. We also apologize for causing inconvenience to you regardint passpot. We should have returned it to you as soon as we had cheched your name on... More 

Papamoa, New Zealand
Contributor
13 reviews 13 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel Niwa is certainly a hidden gem if you are visiting Tokyo with family. There are endless choices in Tokyo and is sometimes overwhelming to choose where to stay. We had never been to Tokyo before so it was a bit of a challenge to choose an area as well as hotel. The main reason for looking in Chiyoda was... More 

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear kiwi94, Thank you for choosing Hotel Niwa Tokyo, and it was a great pleasure to have you with us. I am delighted to read that you enjoyed your stay and very happy that your recommendation of our hotel to others. Our sole aim is to build long term relationships with all our guests and be your home away from... More 

Weimar, Germany
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

It is located in Suidobashi, just a few minutes to walk from the JR station. The room was small but very clean, the bed was really comfortable. The hotel concept is "modern Japanese style". Free Wi-Fi, complimentary small bottle of mineral water every day! The staffs were very professional and kind, would stay there again.

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear ericat7676, Thank you for staying at Hotel Niwa Tokyo, and for reviewing on TripAdvisor. We are pleased to hear that your stay was a success. Our staff strives to provide each guest with a comfortable and enjoyable stay. We all look forward your next visiting to us. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More 

Shenzhen, China
Contributor
12 reviews 12 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Went there while on a holiday trip. Tiny rooms but there is everything you need. Extremely clean and well organized. Staff is very nice and location is great! Can't wait to return. It was in 2012, rates were great for Tokyo, I don't know if it's still the case.

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear yannlb, Thank you so much for your kind words following your recent return stay at Hotel Niwa Tokyo. I was thrilled to read that once again we have met your expectations and you enjoyed all of the service you received as well as room facilities we provide. We look forward to welcoming you back soon. Hotel Niwa Tokyo Guest... More 

Cork, Ireland
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed in this hotel for 3 nights. It's in a good location, 3 minutes walk from JR station and subway. Hotel is spotless and room was average size for Japan. We really enjoyed our stay and I fell in love with Tokyo! I would highly recommend Hotel Niwa.

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear Yve332014, I appreciate your feedback following your recent stay at Hotel Niwa Tokyo. We are pleased that we met your expectations and look forward to hopefully welcoming you back again in the near future. Hotel Niwa Tokyo Guest Relations Yuriko Suneya More 

Red Deer, Canada
Top Contributor
186 reviews 186 reviews
43 hotel reviews
138 helpful votes 138 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second time staying at Hotel Niwa, the last time being a year ago on a trip home from Myanmar & Thailand. This time we stopped on our way home from Malaysia. Last time we stayed we came into Narita and left from Narita, so we stored our larger, souvenir-filled suitcase at the airport. This time we came... More 

Was this review helpful? Yes 1
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear LazyRose, I was absolutely delighted to read your feedback following your recent stay with us at Hotel Niwa Tokyo, and many thanks for taking the time to write your kind comments about all aspects of the hotel including the service and equiepmentsr. Your positive feedback is incredibly encouraging and motivating for us a team. Thank you for taking the... More 

Contributor
11 reviews 11 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Spacious and clean rooms. Hotel rooms in Tokyo are generally small, but rooms in Hotel Niwa offer ample space for two people with luggages. Bathroom is very clean and functional. Hotel lobby is cozy and nicely decorated. Hotel staff will go out of their way to help you and find what you're looking for. Hotel is not expensive as well,... More 

Was this review helpful? Yes
M3810, Guest Relations at Hotel Niwa Tokyo, responded to this review

Dear yanrojas, Thank you for your review. We always appreciate feedback as it helps us to improve. We hope that you will be back to visit us again soon! Hotel Niwa Tokyo Guest Relations Yuriko Suneya More 

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