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All 59 Chiyoda hotels

Shangri-La Hotel, Tokyo

5.0 of 5 Hotel   |   1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda, Tokyo Prefecture 100-8283, Japan
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91%
Ranked #3 of 59 hotels in Chiyoda
A recent review
5 of 5 stars reviewed yesterday
JKmilkberry Shanghai, China
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564 people have reviewed this hotel

Traveler rating
    412
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
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English first
Shanghai, China
1 review
5 of 5 stars Reviewed yesterday NEW

Undoubtable quality and service as all Shangri-La hotel has. Also near to Tokyo station. The front desk is helpful and warm, also is staff in Picere restaurant. Several staff can speak mandarin. Good internet.

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Top Contributor
96 reviews 96 reviews
81 hotel reviews
99 helpful votes 99 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Top of the tree A big upsize surprise. The one side of the hotel has building works and so I believe these rooms for the moment are out of action. I was not that happy with my room as I wanted a view of the city and mentioned this to the concierge, when he ask me how is everything? Boom... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

It was excellent from the meet and greet from the platform of the train station till sent off at the same platform. I was greeted in person by the guest relations manager at the entrance of the hotel, and we completed check-in process at the room, even it was 9am in the morning. The room is spacious and comfortable, it... More

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Beijing, China
2 reviews
5 of 5 stars Reviewed 1 week ago

The front office team of the hotel, especially the concierge, are amongst the best I have ever had the pleasure of engaging. The rooms were spacious with stunning views of the city. The location right above Tokyo Station was great for traveling around Tokyo and beyond. Thank you for a wonderful holiday in Tokyo!

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Athens, Greece
Contributor
13 reviews 13 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a tower located just above Tokyo Station. Arriving from the Narita airport is a bit tricky to find it but hotel offers a complimentary escort service right from the train platform to the hotel. All you need to do is notify the hotel in advance for the exact train and time of arrival. Lobby is on... More

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Singapore, Singapore
Contributor
11 reviews 11 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for three nights for business and had a great experience. This is my second time staying at this hotel and I can easily say that I will return as often as I can, even for leisure. The rooms are very large by Tokyo and even Hong Kong or Singapore standards, and the decor is calm, muted and... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and me like Shangri-La Tokyo so much that its name pops up every time we think of visiting Tokyo. Though right in the central city, apart from convenience to everything like shopping, imperial garden, restaurants and train service, it also gives you a resort experience. Right entering the hotel, we feel like shut out from the hustle and... More

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Bodalla, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a very pleasant stay for two nights. We were greeted in the lobby with a warm welcome and guided to our room for an effortless in room check in. The room was very spacious with the usual Shangri-La charm, and every amenity and small detail have been thought out well which made for a very comfortable stay. We... More

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Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Top location right outside the central railway station makes it so easy to access any destination. The famous Shangri-La service is exceptional. Make time to check out the art collection just walking around the hotel.

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Contributor
11 reviews 11 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife, daughter and I stayed for 3 nights in this great Hotel and enjoyed it thoroughly. ShangriLa always delivers on service and facilities and this location represents the brand very well. The Horizon Club room was well worth the extra cost. Location is great - central to everything and easy access to Tokyo Station. Breakfast was fantastic at both... More

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Additional Information about Shangri-La Hotel, Tokyo

Address: 1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda, Tokyo Prefecture 100-8283, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel, Tokyo 5*
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Also Known As:
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Hotel, Tokyo Japan

342 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Chiyoda #3 Business Hotel in Chiyoda #3 Luxury Hotel in Chiyoda #4 Family Hotel in Chiyoda
Hotel Class
Official Description (provided by the hotel)
The splendid Shangri-La Hotel, Tokyo is the newest Tokyo luxury hotel, with a convenient location adjacent to Tokyo Station. Guests will appreciate Shangri-La’s unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. ... more   less 
Number of rooms
200

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