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All 59 Chiyoda hotels

Shangri-La Hotel, Tokyo

5.0 of 5 Hotel   |   1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda, Tokyo Prefecture 100-8283, Japan
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91%
Ranked #3 of 59 hotels in Chiyoda
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572 people have reviewed this hotel

Traveler rating
    417
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    36
    14
    5
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135
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Jakarta
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

The lobby is not large; it is located on the 28th floor of Marunouchi Trust Tower. But it is well appointed. The beautiful golden artwork behind the check in counter got my attention, as well as many other Oriental artwork around the hotel. The room (we stayed at the Imperial Garden View deluxe room) is huge, bright and nice. The... More

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New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Shangri-La Hotel Tokyo is my most recommended place in Tokyo for long or short stays. It's of course a very luxurious hotel, so it will not be inexpensive- but if you have the budget I believe it far outshines the other hotels of the 5^star variety in Tokyo. First of all they have a fabulous staff manning the doors... More

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Paris, France
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Well located next to Tokyo station with the best service you can expect. Wifi in the room and all set of plugs and cables for computer to make it easy when traveling for business. Everything is done for you to feel comfortable. Good service at the conciergerie.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Charlotte, NC
Top Contributor
61 reviews 61 reviews
28 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our stay at Shangri-La in June 2014 was unforgettable. Location is perfect, and our room was so beautiful! We particularly enjoyed the lovely bar lounge and excellent breakfasts. I couldn't believe being met on the train platform by a beautiful lady in uniform who led us through the crowd to the hotel. We had not requested this service but because... More

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London, United Kingdom
1 review
3 of 5 stars Reviewed 6 days ago NEW

The first thing to say is that this hotel is both beautiful and in a central, convenient location of Tokyo. Having said that, for a five star hotel and for its price, it just didn't take my breath away. I was expecting luxury and instead, I found a very corporate environment where staff were as polite as they needed to... More

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Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Once in a while, you need to pamper yourself. Spend one or two nights at this beautiful luxury hotel, it’s worth every penny! Needless to say, spacious room with large window, comfortable bed and breathable quilt, conveniently located right next to the North Yaesu Exit. If you are arriving using the Narita Express, don’t forget to make use of their... More

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Singapore, Singapore
Senior Contributor
37 reviews 37 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I went back to this hotel in July because last time the stay was good. The second time was even better as the hotel tries to keep record of my preferences. The service quality was one of the best I ve seen in the world. Every order is communicated well and excuted on time. I d come back to the... More

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Shanghai, China
1 review
5 of 5 stars Reviewed 1 week ago

Undoubtable quality and service as all Shangri-La hotel has. Also near to Tokyo station. The front desk is helpful and warm, also is staff in Picere restaurant. Several staff can speak mandarin. Good internet.

Review collected in partnership with shangri-la.com

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Top Contributor
96 reviews 96 reviews
81 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Top of the tree A big upsize surprise. The one side of the hotel has building works and so I believe these rooms for the moment are out of action. I was not that happy with my room as I wanted a view of the city and mentioned this to the concierge, when he ask me how is everything? Boom... More

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1 review
5 of 5 stars Reviewed 1 week ago

It was excellent from the meet and greet from the platform of the train station till sent off at the same platform. I was greeted in person by the guest relations manager at the entrance of the hotel, and we completed check-in process at the room, even it was 9am in the morning. The room is spacious and comfortable, it... More

Review collected in partnership with shangri-la.com

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Additional Information about Shangri-La Hotel, Tokyo

Address: 1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda, Tokyo Prefecture 100-8283, Japan
Location: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Shangri-La Hotel, Tokyo 5*
Reservation Options:
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Also Known As:
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Hotel, Tokyo Japan

342 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Chiyoda #3 Luxury Hotel in Chiyoda #3 Romantic Hotel in Chiyoda #4 Family Hotel in Chiyoda
Hotel Class
Official Description (provided by the hotel)
The splendid Shangri-La Hotel, Tokyo is the newest Tokyo luxury hotel, with a convenient location adjacent to Tokyo Station. Guests will appreciate Shangri-La’s unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. ... more   less 
Number of rooms
200

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