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KKR Hotel Tokyo

Certificate of Excellence
1-4-1 Otemachi, Chiyoda 100-0004, Tokyo Prefecture
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KKR Hotel Tokyo
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Ranked #20 of 65 Hotels / Ryokan in Chiyoda
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
ericraheemsmith Croton on Hudson, New York
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140 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Croton on Hudson, New York
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Reasonably priced hotel across from Imperial Palace compound/park convenient to many corporations and right in front of major train/subway line. Room was comfortable and views were great. Hotel bar on top (or near top) was very nice. The only issue I had was about getting taxis. It seems not many taxis stop here so I had to wait several minutes... More 

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Washingtoin DC
Top Contributor
90 reviews 90 reviews
20 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for the first time. very reasonable price. Rooms a little old fashioned. Staff very helpful. Best part - other than general location, is the view from the breakfast room. Right across the park. Lovely.

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KKR_Hotel_Tokyo, マネージャー at KKR Hotel Tokyo, responded to this review

Thank you for staying with us at KKR Hotele Tokyo. You can see imperial palace from the breakfast room. We all look forward to welcoming you back in KKR Hotele Tokyo. More 

Sydney, Australia
Top Contributor
73 reviews 73 reviews
66 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed July 29, 2014

The KKR is a very nice four-star business / banquets hotel in central Tokyo, located right on top of the Takebashi metro station. It is within walking distance of Tokyo Station with hand-luggage (but for wheeled luggage take a taxi). Note that in Japan taxi drivers don't speak English and don't know the names of hotels; make sure you have... More 

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KKR_Hotel_Tokyo, Reservations at KKR Hotel Tokyo, responded to this review

Thank you for posting your detailed review. We were very happy to read your comments and feel very glad to know that you enjoyed your stay with us. As you mentioned, the hotel is very close to the Imperial Palace. Tokyo Station is within a walking distance (about 20 minutes) or 5 minutes away by taxi. Thank you for your... More 

Singapore, Singapore
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 8, 2014

If you need to be in this area, this is a good choice and price is reasonable for the the financial district. Rooms are small and typical for Japanese business hotels, however there is the option at a higher price, for the larger rooms. If it meets your budget, I suggest you book the larger room. Many rooms have a... More 

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KKR_Hotel_Tokyo, Reservations at KKR Hotel Tokyo, responded to this review

Thank you very much for your review. We were very happy to read your comments. As you pointed out, the hotel is just across the road from the Imperial Palace. Some of the guestrooms and one of our restaurants (this is used for breakfast as well) have a great view of the Palace. It is very impressive especially when the... More 

Sheffield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 24, 2014

This was a refreshing change from hotels which seek to be a little bit of America. It is a Japanese hotel frequented by their civil service, partly because of its good value for money. It is Japanese not in the sense of kitsch tourist expectations, but offers rooms, facilities, food and drink for the typical Japanese traveler, and does a... More 

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KKR_Hotel_Tokyo, Reservation Office at KKR Hotel Tokyo, responded to this review

Dear Sir Thank you very much for your comment . I was very very happy to read your positive view of our hotel. As you described, We had a number of Japanese guests in May. They attended award giving ceremonise and you might have come across it during your stay. The number of guests from abroad is increasing gradually at... More 

Helsinki, Finland
Top Contributor
57 reviews 57 reviews
53 hotel reviews
274 helpful votes 274 helpful votes
4 of 5 stars Reviewed April 28, 2014

KKR Hotel Tokyo Stayed here six nights, reservation for two deluxe single rooms through Japanican. This old fashioned but yet clean and well-kept hotel offers a very good location and comfort for a Tokyo experience. Guests are mainly Japanese, business men, families etc. There are also wedding ceremonies, a wedding chappel. I recommend to book this hotel and it's deluxe... More 

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KKR_Hotel_Tokyo, Reservation Office at KKR Hotel Tokyo, responded to this review

Dear Sir / Madam Thank you for your review. We are very happy to read your wonderful comments and very glad to hear that you enjoyed staying at our hotel. We sincerely apologize for the stain which you found on your pajamas. We have passed your comment to our housekeepers and instructed them to make sure that everything is all... More 

Melbourne, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 6, 2014

We had a room with a decent view. However, our air condition was a little noisy. But we were happy with the location which was most important. Staff couldnt understand English very well but we got by.

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KKR_Hotel_Tokyo, Reservations at KKR Hotel Tokyo, responded to this review

Thank you for posting your review. I am pleased to hear that you enjoyed your stay in KKR Hotel Tokyo. Please accept our apologies for the inconvenience caused regarding the air-conditioning in your room. We will investigate the matter and make sure that the air-conditioning in every guest room works properly. I apologise for your experience with our staff. Please... More 

Ellicott City, Maryland
Contributor
14 reviews 14 reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 13, 2013

I stayed at the KKR for 8 nights out of 10 during a recent trip to Japan on a fellowship, so I got to know the hotel quite well. The place was certainly serviceable, and probably 3.5 stars would be more accurate, but a few minor problems keep me from bumping it up to the elusive four star "very good"... More 

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KKR_Hotel_Tokyo, フロント オフィス マネージャー at KKR Hotel Tokyo, responded to this review

Thank you for your detailed review. We must apologise for the difficulties you experienced with the WiFi coverage. Unfortunately, during your visit, we had recently installed a new WiFi network and we were experiencing teething problems. These have now been resolved and the WiFi network is now fully operational in all the guest rooms and the lobby on the 1st... More 

Ibaraki, Japan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 21, 2013

Good scenery , double bed with large width, clean room, adequate amenity goods, comfortable pajama, wired internet connection, blackout curtain. They scored high point. Noise by air conditioner, close of almost restaurants & bar on Sat,Sun and national holiday. They scored low points.

Was this review helpful? Yes 1
KKR_Hotel_Tokyo, FRONT DESK at KKR Hotel Tokyo, responded to this review

Thank you for your review. First of all, We apologise for the trouble you expenened with the air conditioner. We will inspect the condition of the air conditioner in the room and make sure that the problem will not happen again. The restaurants in the hotel are used for wedding receptions at weekends. however, the japanese restaurant is an exception... More 

Lagos, Nigeria
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed February 4, 2013

Stayed at the hotel booked through Agoda based on its description and the location - it is indeed handy for the Imperial Palace an dthe rooms are small but ok...and there it ends. Only the Japanese restaurant was open at the weekend (but it was ok!). Asked the staff to book a taxi to the airport for an early flight... More 

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KKR_Hotel_Tokyo, Front Desk at KKR Hotel Tokyo, responded to this review

Dear Sir. Thank you for your review. First of all , we apologise for the inconvenience we caused you.The staff concerned did not act appropnately and he has been informed of your comment. We also have reminded all the staff members to help our guests in the best way they can. The restaurants in the hotel are used for wedding... More 

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