I had heard of this hotel as a wedding and dining venue and wanted to see it for myself. Afternoon tea on cold wet day seemed ideal. However it was so disappointing. Alarm bells began ringing when I phoned up to reserve afternoon tea to be told they required 48 hours notice (why?) but was offered cream tea instead. It... More

We stayed one night which was bought as a Groupon deal - £109 for dinner, bed and breakfast, with prosecco and truffles in room on arrival. The receptionist was very friendly on arrival and we were given room 314 for our stay. The room was spacious and nicely furnished - bathroom was also good size. However the room definitely needs... More

came for a family lunch today and was excellent, good service from the young staff and food to die for. did find the bistro very warm to sit in for any length of time. we found every one very welcoming especially coming in the front door, they put out the red carpet, ( there was a wedding on) on well... More

Attended a Christmas Party night last year & decided to stay over too, which if you do so, you get a specially priced deal. Was well worth it, the party night was as usual great fun, fab food & dancing all night!! The accommodation was a suite, which was sheer luxury & huge. Breakfast in the morning was tasty, plenty... More

Well if first impressions count then this has the wow factor, however it was disappointing when i got past the front door - the front desk staff were not very customer focused and was distracted several times by other members of staff. Once i got to the room on first glance again it was a good first impression - however... More

My wife and I stayed here for two nights and I have never stayed in an hotel like it. From the minute we arrived, via the ferocious sleeping policemen and the varied potholes on the drive, to the second we left, the staff were unbelievably helpful and nice. We were upgraded to a suite which was magic and the whole... More

I visited Balbirnie last weekend with my GF, who booked and paid for our stay. Plus....great looking building, the most friendly and helpful hotel staff I have ever encountered, lovely groungs (golf course) to wander around, a bedroom approx. 7m square. Minus....the front of the hotel needs pot holes filling and the banning of the cars littering the area. Some... More

We are very familiar with Balbirnie with us being locals. It once was'the' hotel but am sorry to say it has lost it's top spot in our opinions. Our stay last night was disappointing due to poor service and little extras which used to be normal are now no more. The food in the orangery was plentiful, but although we... More

We have just returned from our one night Groupon stay (which was fantastic value for money!) and we thoroughly enjoyed our stay! The room was fantastic, the food really superb and the atmosphere so welcoming and relaxing! The staff were also very polite and attentive. We really look forward to our wedding next June at Balbirnie!