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All 1 Guayanilla hotels

Pichi's Hotel & Convention Center

3.0 of 5 Hotel   |   Exit 205 road 127 km 8.6, Guayanilla 00656, Puerto Rico (Formerly Best Western)
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Pichi's Hotel & Convention Center
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Ranked #1 of 1 Hotels in Guayanilla
A recent review
5 of 5 stars reviewed 1 week ago
Willie S Aguadilla, Puerto Rico
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87 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
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Aguadilla, Puerto Rico
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful time. The free included breakfast buffet was excellent. We also received a free welcome sangria drink. The staff is a little timid and seem not friendly but they really are once you attempt to chat with them. They need to be friendlier with guest. They seemed wrapped up in their administrative work and too busy to... More

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Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Thanks for the change of rating of our facilities and definitely we accept you're recommendations about our security personnel as I response before. Any additional comments or recommendations please don't hesitate to contact us. More

Toa Baja, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our Opinion is based on the stay we had for the Little Lads innaguration in Pichis Hotel in Guayanilla. Even though the hotel's facilities were good and clean and the complimentary breakfast was great the service and personnell were awful.The leage made reservation of 40 rooms to attend the basketball innaguration so there were a lot of kids. The security... More

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Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

The satisfaction of all our guests is our main objective. Definitely, the Little Lads Basketball event is a huge event with a lot of kids staying at the hotel and playing for all our facilities. Our security personnel is trained to guaranteed the security of our guests including the kids. Thanks for your recommendations and please accept our apologies if... More

Travelers are raving about these Guayanilla hotels

Lake Dallas, Texas
2 reviews
4 of 5 stars Reviewed July 29, 2014

When on business you need comfort and place clean and quiet good food no interruptions excelent option shen working . I will also consider for couples getaway pn low budget. Tricky entrance but accesible. You should complete or eliminate ameneties if you habe coffee maker have coffee please

Was this review helpful? Yes
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed May 20, 2014

I recently stayed at this hotel as part of a wedding celebration weekend, so I had the chance to go in many of my relatives and friends' rooms at various floors. ALL of the rooms were spotless, spacious, working order, and very nice. Never saw a dirty room. The grounds out front nice, towards the back they needed some better... More

Was this review helpful? Yes 1
Las Piedras, Puerto Rico
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 28, 2014

I went there with a group for a weekend of teaching seminars. It was far from our town and it began really early, so we were running late.The place looked okay. It wasn't bad, but it was a little bit neglected. Front desk tells us we can park near the Convention Center because it was far away from the hotel... More

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Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Mrs.Lilliana: The situation that you described didn't happen this weekend, that was like one year ago and no exactly as you described. The hotel don't have safety issues that happen recurrently in our parking area. The hotel responded for that situation directly with the company that offered the seminars. About the banquet service, that night the hotel keep the food... More

A TripAdvisor Member
1 of 5 stars Reviewed April 22, 2014

Dirty!!!, bad service (front desk) stained walls ceilings,dirty bathtub,,,never again...It was my first and last. I've never wrote reviews for any hotel, but this was horrible. I did took pictures to show my friends and families so they do not reserve here.

Was this review helpful? Yes 3
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Our goal is satisfied the service and facilities for all our guests and visitors. If during your stay you informed about this discrepancies in your room and we don't give you alternatives please contact us directly, we will appreciate if you share with us the details of your comment. You can write us to: jmemmanuelli@pichishotelpr.com . Thanks. More

Arecibo, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 2, 2014

We stayed one night. Nice rooms and facilities. The staff is friendly and check-in / check-out process was fast. The rate includes complete breakfast. There's not much around the hotel, but you're close to Ponce historical areas and nice beaches (La Parguera and Cabo Rojo). Just one recommendation, better pest control, there was a cockroach in our table while we... More

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Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Thanks for your comments and recommendations. We are very compromise with our service and facilities offered to all our guests and visitors. If you want to share any details or other recommendations please write us to: jmemmanuelli@pichishotelpr.com. Thanks! More

Puerto Rico
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed March 22, 2014

I am writing from my bed at this hotel. The good: Nice rooms, comfortable beds, ample parking space, nice pool. The bad: Lack of personnel, we arrive for the included breakfast, we have to wait several minutes because no employee was present. Strike 1 I was staying in my room with my wife and son. I came for a professional... More

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Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Our guests and visitors comments and recommendations are very valuables. We apologize for the inconvenience at the breakfast area but usually the personnel should be available all the time. Hopefully the breakfast offered was good as you expected. The other situations were resolved during your stay? If you want to share any other recommendations or comments please contact me at:... More

San Juan, PR
11 reviews 11 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 3, 2014

Stayed here for a whole weekend with my family, the staff is friendly, check-in and check-out was fast. The hotel is nicely decorated, the pool area is nice and offer a complete breakfast. Casino is closed, tough. There's not much around the hotel but you're a short drive from Ponce and great beaches in Cabo Rojo.

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5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 19, 2014

We booked a room through Gustazos which had an offer for Valentine's day. The hotel is really good. The food from amapolas restaurant is good (prices range from $16 &up). The staff are friendly. The casino is closed. The hotel is near Ponce so there is a couple things to do.

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Additional Information about Pichi's Hotel & Convention Center

Address: Exit 205 road 127 km 8.6, Guayanilla 00656, Puerto Rico (Formerly Best Western)
Location: Caribbean > Puerto Rico > Guayanilla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pichi's Hotel & Convention Center 3*
Number of rooms: 136
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Also Known As:
Best Western Pichi`s Hotel Conv. Ctr And Casino
Best Western Pichi`s Hotel Conv. Ctr Puerto Rico
Pichis Hotel Puerto Rico

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