We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pichi's Hotel & Convention Center

Exit 205 road 127 km 8.6, Guayanilla 00656, Puerto Rico (Formerly Best Western)
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Pichi's Hotel & Convention Center
Professional photos View all
Browse nearby
Pichi's Hotel & Convention Center
Write a Review

107 reviews from our community

Traveler rating
    23
    33
    12
    22
    17
See reviews for
31
27
2
11
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (107)
  • Mar-May only
    (38)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (18)
All months
Juana Diaz, Puerto Rico
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

When I first booked my reservation at this hotel I was kind of worry after reading some of the hotels reviews. I decided to book anyways and later be the judge of that. We were very pleased with our one night stay. The room was very clean and nicely decorated. The only thing we found to be a bit awkward... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I spend 4 days at the hotel, him business, me pleasure. The room was like a master bedroom, very comfortable and clean. Had a lot of the comforts of home a mini fridge, an iron and board, blower,coffee maker, and for my husband's confort a desk, and even a gym on the 6th floor. The stay included... More 

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed April 5, 2015

Hotel personel were horrible. bath towels smells like onions. they were mad when we ask for more pillow. there is no security and the area doesnt look very secure.They didn't serve the breakfast on time and not even in the place were supposed to do it. our last morning there was no personal at the front desk to complaint. Is... More 

Was this review helpful? Yes

Travelers are raving about these Guayanilla hotels

San Juan, Puerto Rico
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 17, 2015

It is cozy, very good service, very attentive, the food was good. It is very clean, I like, although they must change the furniture is outdated! I went for my son's Senior Prom, on March 11, 2015, held in one of the halls of the hotel and it was great.

Was this review helpful? Yes
Isabela, Puerto Rico
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 17, 2015

Once again we stayed at a Hotel and went by the websites discription of it. It was supposed to have 3 restaurants and it only had 1. It was supposed to have a 24 hours Casino and the Casino was closed indefinitely and this was over a year ago.The food was Puerto Rican Cuisine and catered to the natives. Our... More 

Was this review helpful? Yes 2
Henderson, Nevada
Top Contributor
137 reviews 137 reviews
37 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed January 26, 2015

Room is clean, that's where the good news ends. Only stayed here since options were very limited. Only fast food near by, need to go few exits down for civilization. I like to relax w some tv, channel selection rather small. No fridge or microwave in room. Next time, I'll stay elsewhere abd do the drive.

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 27, 2014

Terrible for the price of this room. Rooms and bathrooms or dirty, staff was not helpful at all, no normal service like coffee in the lobby or anything. No microwave in the rooms, just unacceptable. Certainly would not recommend coming with children or family, this was business and pretty much the only option in the area. Christmas decorations were beautiful... More 

Was this review helpful? Yes 1
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

The satisfaction of our guests and visitors are our main goal. For your convenience the guestrooms have coffee and the coffee maker. The hotel supply microwave to the rooms as requested at the reservation time or during your stay at the Front Desk. Sorry we don't satisfy your expectations during your stay to give you alternatives. We appreciate your comments... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2014

I stay there with my kids including a baby 2yr they dont even have a microwave and if you go downstairs to ask for help they cant do anything for you.The place is realy dirty they dont clean especially the bathroom is realy nasty.You have to be prepare especially if you stay there with little kids they dont help and... More 

Was this review helpful? Yes 1
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

The satisfaction of our guests and visitors are our main goal. For your convenience the hotel supply microwave to the rooms as requested at the reservation time or during your stay at the Front Desk. Sorry we don't satisfy your expectations during your stay to give you alternatives. We appreciate your comments about the cleanliness and service to improve. Any... More 

Lake Dallas, Texas
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 21, 2014

I had to stay the night before my conference next day no resturant near by hotels was closed. I had to bell boy myself up to my room with añl my conference supplies snd materisls no one offered to help us up or even asked. Went to the beauty palor and the attending person was doing her own hair obviously... More 

Was this review helpful? Yes 4
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

The satisfaction of our guests and visitors are our main goal. Sorry we don't satisfy your expectations during your stay. We appreciate your comments about the service to improve. Sorry, we don't have available the bell luggage service and the restaurant is close some weekdays. Any additional comments please don't hesitate to contact us . More 

San Juan, Puerto Rico
Top Contributor
60 reviews 60 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed just for one night . I assist to the gala, a fest from students from law school .I am from San Juan area, so is far from me drive back like 4 am . I was fascinated with the hotel room, spacious and comfortable beds, includes all proved necessary to enjoy the stay. Includes hot breakfast, so it was... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

290 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
View from room (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Family/play areas (2)
Viewed
Other (29)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (218)
Viewed
Amenities (28)
Viewed
Double Mountain View Room (55)
Viewed
King Mountain View Room (61)
Viewed
Pool (13)
Viewed
Restaurants and Bars (32)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Hotel & grounds (7)
Viewed
Dining (2)
Viewed
Pool/beach area (2)
Viewed
Room/suite (8)
Viewed
Business center/function rooms (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities