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Pichi's Hotel & Convention Center

3.0 of 5 Exit 205 road 127 km 8.6, Guayanilla 00656, Puerto Rico (Formerly Best Western)
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Pichi's Hotel & Convention Center
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Pichi's Hotel & Convention Center
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93 reviews from our community

Traveler rating
    23
    27
    10
    19
    14
See reviews for
28
21
2
9
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I stay there with my kids including a baby 2yr they dont even have a microwave and if you go downstairs to ask for help they cant do anything for you.The place is realy dirty they dont clean especially the bathroom is realy nasty.You have to be prepare especially if you stay there with little kids they dont help and... More 

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Lake Dallas, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 21, 2014

I had to stay the night before my conference next day no resturant near by hotels was closed. I had to bell boy myself up to my room with añl my conference supplies snd materisls no one offered to help us up or even asked. Went to the beauty palor and the attending person was doing her own hair obviously... More 

Was this review helpful? Yes 2

Travelers are raving about these Guayanilla hotels

San Juan, Puerto Rico
Top Contributor
57 reviews 57 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 20, 2014

Stayed just for one night . I assist to the gala, a fest from students from law school .I am from San Juan area, so is far from me drive back like 4 am . I was fascinated with the hotel room, spacious and comfortable beds, includes all proved necessary to enjoy the stay. Includes hot breakfast, so it was... More 

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Aguadilla, Puerto Rico
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2014

We had a wonderful time. The free included breakfast buffet was excellent. We also received a free welcome sangria drink. The staff is a little timid and seem not friendly but they really are once you attempt to chat with them. They need to be friendlier with guest. They seemed wrapped up in their administrative work and too busy to... More 

Was this review helpful? Yes
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Thanks for the change of rating of our facilities and definitely we accept you're recommendations about our security personnel as I response before. Any additional comments or recommendations please don't hesitate to contact us. More 

Toa Baja, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 16, 2014

Our Opinion is based on the stay we had for the Little Lads innaguration in Pichis Hotel in Guayanilla. Even though the hotel's facilities were good and clean and the complimentary breakfast was great the service and personnell were awful.The leage made reservation of 40 rooms to attend the basketball innaguration so there were a lot of kids. The security... More 

Was this review helpful? Yes 1
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

The satisfaction of all our guests is our main objective. Definitely, the Little Lads Basketball event is a huge event with a lot of kids staying at the hotel and playing for all our facilities. Our security personnel is trained to guaranteed the security of our guests including the kids. Thanks for your recommendations and please accept our apologies if... More 

Lake Dallas, Texas
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 29, 2014

When on business you need comfort and place clean and quiet good food no interruptions excelent option shen working . I will also consider for couples getaway pn low budget. Tricky entrance but accesible. You should complete or eliminate ameneties if you habe coffee maker have coffee please

Was this review helpful? Yes
NY
Senior Contributor
32 reviews 32 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed May 20, 2014

I recently stayed at this hotel as part of a wedding celebration weekend, so I had the chance to go in many of my relatives and friends' rooms at various floors. ALL of the rooms were spotless, spacious, working order, and very nice. Never saw a dirty room. The grounds out front nice, towards the back they needed some better... More 

Was this review helpful? Yes 2
Las Piedras, Puerto Rico
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 28, 2014

I went there with a group for a weekend of teaching seminars. It was far from our town and it began really early, so we were running late.The place looked okay. It wasn't bad, but it was a little bit neglected. Front desk tells us we can park near the Convention Center because it was far away from the hotel... More 

Was this review helpful? Yes 2
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Mrs.Lilliana: The situation that you described didn't happen this weekend, that was like one year ago and no exactly as you described. The hotel don't have safety issues that happen recurrently in our parking area. The hotel responded for that situation directly with the company that offered the seminars. About the banquet service, that night the hotel keep the food... More 

A TripAdvisor Member
1 of 5 stars Reviewed April 22, 2014

Dirty!!!, bad service (front desk) stained walls ceilings,dirty bathtub,,,never again...It was my first and last. I've never wrote reviews for any hotel, but this was horrible. I did took pictures to show my friends and families so they do not reserve here.

Was this review helpful? Yes 4
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Our goal is satisfied the service and facilities for all our guests and visitors. If during your stay you informed about this discrepancies in your room and we don't give you alternatives please contact us directly, we will appreciate if you share with us the details of your comment. You can write us to: jmemmanuelli@pichishotelpr.com . Thanks. More 

Arecibo, Puerto Rico
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 2, 2014

We stayed one night. Nice rooms and facilities. The staff is friendly and check-in / check-out process was fast. The rate includes complete breakfast. There's not much around the hotel, but you're close to Ponce historical areas and nice beaches (La Parguera and Cabo Rojo). Just one recommendation, better pest control, there was a cockroach in our table while we... More 

Was this review helpful? Yes
Jessica E, Manager at Pichi's Hotel & Convention Center, responded to this review

Thanks for your comments and recommendations. We are very compromise with our service and facilities offered to all our guests and visitors. If you want to share any details or other recommendations please write us to: jmemmanuelli@pichishotelpr.com. Thanks! More 

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Additional Information about Pichi's Hotel & Convention Center

Address: Exit 205 road 127 km 8.6, Guayanilla 00656, Puerto Rico (Formerly Best Western)
Location: Caribbean > Puerto Rico > Guayanilla
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Pichi's Hotel & Convention Center 3*
Number of rooms: 136
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Also Known As:
Best Western Pichi`s Hotel Conv. Ctr Puerto Rico
Best Western Pichi`s Hotel Conv. Ctr And Casino
Pichis Hotel Puerto Rico

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