The hotel staff were friendly and helpful, as were all the people we spoke to in town. We walked into our room and it was spotlessly clean (bathroom was brand new and felt truly clean - no grime no oldness) and had high ceilings king sized bed and a cute sitting area. We spent literally 4 hours in the thermal... More

Nice rooms and bathrooms, but the overbath shower is terrible - the pressure and temperature vary continuously. Excellent breakfast at first, but the pain au chocolat and croissants were not replaced. Hotel has a spa (free to guests but the indoor pool isn't for swimming), and if you want a bathrobe you need to get one from the spa. The... More

Well situated, lovely friendly staff (it helps to try to speak a bit of spanish!- there and in local restaurant - except at Dode de Dios restaurant!!) Excellent breakfast - Just hoping quality of this hotelis maintained under new ownership by manager of Dode de Dios - Great pity the Faneque restaurant was closed for lunch and/or dinner a little... More

nice hotel and nice swimming pool and spa. nice seafood restaurants in the area. the best was was something finishing with de rama. ferries to tenerife 500 metres away. i would stay there again but not more than 2-3 days as is not much to do in the area

We stayed at this hotel in March 2011. The staff were friendly, the rooms were good and clean (although looked a bit worn), breakfast was very good, and the spa was most relaxing. There isn't a great deal going on in Puerto de las Nieves, which is good if you don't like lots of tourists. The restaurants are numerous. Try... More

Very highly recommended for people looking for a small friendly but quality serviced hotel at a price better that expected, tremendous value for money. The bedrooms are situated over 2 floors, the 1st floor being large rooms with sitting area's, the 2nd floor large rooms with a large outside balcony, sun chairs etc. The hotel interior an interesting modern almost... More

I spent 4 days in Agaete for a short break, come to this hotel by chance on the net and decided to reserve here. Very well done. The staff is very helpful (20 minutes after having sent an e-mail asking for directions from airport to Agaete, I had the answer back with everything very well explained). The room was large,... More

On the whole Hotel Puerto de las Nieves was a real treat. My room was lovely - it was spacious and had a nice 'living area' with sofa and sea views. The pool/spa was also great - the water was really warm and the experience was very relaxing. Its situtation just a few meters from the restaurants and beach with... More

Christmas week in Agaete should have meant lots of warm sunshine, however courtesy of a five day Atlantic storm, our holiday was a bit of a challenge. The plus side of the hotel, being the well-being spa open throughout the week and free underground car park to protect from the storms - although a bit of a tight squeeze at... More