Very disappointed with the service. Staff unhelpful and werent willing to make any effort to find out if the affiliated golf course was open following a storm. List of taxis recommended only to find out that they dont operate in the evening. When called hotel for help so that we could return they had to be persuaded to help out... more

We would recommend this hotel to others the staff are friendly, everything is clean and well presented. The breakfasts are varied with plenty of choice. The bedrooms were nice and comfortable, although typical of this area no tea making facilities, this was a miss. The spa is deffinately worth a visit, loads of different treatments to choose from although possibly... more

We arrived on the 1st May for a 4 night stay. Hotel looks great from the outside and the car park for guests opposite the hotel entrance was very useful. Check-in was fine, we had room 205 i think, long walk down the corridor which had sensor lighting which was quite cool. Room was fine, beds were comfortable, had cnn... more

Arrived late on Saturday night, booked a junior suite for my wife and I and double room for my son. Asked for rooms overlooking the pool, which we were given, pity there was no water in the pool. The air conditioning didnt work, tried turning down to 20 degrees, but room got hotter, asked for help but they couldnt solve... more

We just stayed for one night while in the area. I booked a junior suite, and check in was swift and polite. Parking is in a secure area across the road from the hotel. The room was nice - large with a juliet balcony overlooking the pool area. The aircon had been switched off and it took several hours to... more

This is a lovely hotel, clean and relaxing. Nice pool, good breakfast, comfortable bar area. Fresh rooms and spacious bathroom. No problems at all and just a comfortable clean place to stay if you need something near Rojales or Quesada. There are a couple of bars and restaurants within walking distance but they are not Spanish at all. We had... more

We were in this area a year ago visiting my partners daughter and saw this hotel during our travels. It looked impressive so we decided that when we returned, we would stay here. We were not disappointed. The rooms, whilst fairly basic, come with plenty of wardrobe space, free safety deposit box, TV with English Channels including BBC, and spacious... more

We came down here for our marriage and stayed for a rather long time. I'm delighted the wedding itself went very fine, because the stay in Hotel La Laguna almost ruined our stay because of the lousy service. Some examples: My brother in law got ill during the stay, probably something he ate, and was all out of water in... more

Most of the people staying in the hotel either seem to be visiting ex-pat relatives or are buying property on one of the massive housing estates that dot the area. We fall into the former camp and this hotel is the best place to stay in the Guardamar area. The area would not normally top my list for a holiday... more