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Hotel Spa Porta Maris & Suites del Mar

Certificate of Excellence
Plaza Puerta del Mar 3 - 5, 03002 Alicante, Spain
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Hotel Spa Porta Maris & Suites del Mar
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Hotel Spa Porta Maris & Suites del Mar
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel last year for a night with my family and it was just what we needed so we did the same this year. Unfortunately the air conditioning the the room was substandard. They sent a maintenance person to my room to check it out who put a thermometer into the air conditioning unit and told me... More 

Was this review helpful? Yes
Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

Between marina and the beach, lovely setting, just a stroll to Explanada de Espana, the Town Hall square and the Turibus stop to explore Alicante. Rooms clean, comfortable and spacious. Had a balcony overlooking the beautiful marina.

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Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved this hotel! Amazing rooms (suites) and facilities. Breakfast was gorgeous and in a beautiful setting. Short walk to lovely bars and restaurants. Pool area small but immaculate! Couldn't fault it!

Was this review helpful? Yes 3
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for your opinion. We expect it helps readers. It would be a pleasure welcoming you in a next stay. More 

Cleveland, Ohio
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our 3 nights at the Suites del Mar at the end of June. It’s in a great location, close to town and the beach. The friendly staff was able to fulfill our request for a Seaview Junior Suite on a higher floor. The suite was nice and we had a great view of the water and the castle... More 

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Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed there for the weekend. The hotel is beautiful and the staff were very friendly and helpful. The breakfast was amazing - a choice for everyone - hot and cold food. The only thing that let it down for me was that the air conditioning in our room was woefully inadequate. Barely sending out any cold... More 

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Ilford, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed the second week in July in The Suites and they were everything we expected and more. We visited The Melia Level for two years previous to this but The Suites beats The Melia hands down. The Suites are spacious , modern and offer a separate rooms containing a rain shower and the other containing a Jacuzzi bath. The... More 

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GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review
Google Translation

Gracias por su amable y detallado relato de su experiencia. Esperamos sirva de ayuda a otros lectores y será un... More 

chelmsford
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very good location on the sesfront next to the harbour and bathing beach. The hotel itself is a bit dated with basic but large rooms. They had a spa that i paid extra for but when i arrived I found out it closed at 7pm and then only opened at 10am in the morning, so i couldn't use it or... More 

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GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you very much for your opinion and we expect you enjoyed your stay with us. It would be a pleasure welcoming you in a future. We would like to clarify for readers some items relating this review : Spa Porta Maris Hotel was built in year 2002 and all renovated in 2011. Suites del Mar were built later, in... More 

Telford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

We were a party of 9 arriving a very special occasion. When we arrived we were expecting 3 suites, with ocean views. What we got were 2 incredibly rude members of staff who were very reluctant to help us with anything. We were NOT put in suites, as we had requested. Our rooms were not ready, so we asked if... More 

Was this review helpful? Yes 1
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Dear Guest, First I would like to thank you for giving your opinion but I would also like to clarify our vision of some points to our readers. Your reservation was made in “Premium Sea View” rooms of Spa Porta Maris hotel, not in Suites as you mentioned. We tried to explain it in several times when you checked in... More 

Fredensborg, Denmark
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was during the winter of 2015 that we got the good news - We were to go from just my Wife and I to being one more. We couldn't be more excited!! We then of course realized that this summer was going to be our last as just the two of us, so we agreed to make it something... More 

Was this review helpful? Yes 3
Aberdeen, United Kingdom
Level Contributor
66 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Suites Del Mar and not a better location in Alicante,virtually in the sea.From the moment you go up the escalator to reception and the panoramic views over the bay just smack you in the face you'll never want to stay anywhere else.Service is very efficient and breakfast very good albeit wee bit pricey by local standards.Everything is... More 

Was this review helpful? Yes
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you very much for your detailed review and for being a prescriptor of our hotel. We expect that your review helps readers and encourage them to choose our hotel for their stay in Alicante. It is a pleasure to know that you enjoyed your stay and it would be a pleasure welcoming you again. More 

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