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Hotel Spa Porta Maris & Suites del Mar

Certificate of Excellence
Plaza Puerta del Mar 3 - 5, 03002 Alicante, Spain
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Hotel Spa Porta Maris & Suites del Mar
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Ranked #5 of 51 Hotels in Alicante
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Joakim_Gustafsson Stockholm, Sweden
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627 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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1 review
1 of 5 stars Reviewed yesterday NEW

A big disappointment, I had read about this hotel here and was looking forward to my stay. The hotel sent an email about my creditcard, I checked it and it was ok. 2 days before my vacation they cancelled my booking without further notice. I called the hotel several times and talked to the manager. They were fully booked and... More 

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Stockholm, Sweden
Senior Contributor
27 reviews 27 reviews
23 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I think this hotel has a very good location in Alicante. You are only a few minutes walking distance from beach, harbour, old town and the castle. If you choose a room with seaview you have a fantastic view over the beach and castle. The rooms were very nice and the staff very serviceminded. The only flaw was that the... More 

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Toronto, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel is absolutely ideal. Right on the beach, with sea view suites available, and easy walking distance to the shops and restaurants in the tourist quarter. We got a package deal through Expedia so our room had a King-sized bed (very comfy, and a pillow menu at the front desk was a nice touch), breakfast buffet... More 

Was this review helpful? Yes 1
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for choosing Spa Porta Maris hotel. We expect your comments help readers. We encourage them to chossing us and try the quality of our services for sharing later their experiences in this traveller's community. More 

Bristol, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

My mum and I had a full body deep tissue massage here. Much needed after a stressful and emotional trip burying my grandmother in nearby Javea. We got a bus (c6) from airport after dropping off family members for an earlier flight than ours. The view from the bar is INCREDIBLE and the spa was really nice. Would comment that... More 

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GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for sharing your experience. We are happy to know that the massage helped you after so sad moment and we appreciate your suggestion. It will be a pleasure to attend to you in a future. More 

Northampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Fantastic location within walking distance of beach and city centre with great sea views, Quality of breakfast was excellent. Holiday spoilt slightly when asking if we could access a shower before catching an evening flight, about 4 hours after checking out. Although eventually being allowed this facility it did not come easily or without resistance from girl on reception. I... More 

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GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for your review. We regret your insatisfaction about the fact of not having a room available after your check- out for taking a shower. But, unfortunately, if the hotel is fully booked we can not offer late check- out service. The resistance from the receptionist was based on rules. The area where you were allowed to having a... More 

BRIGHTON
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

The location is breath taking from the Suites del Mar lounge. The view is of the entire bay, crashing waves to beautiful beaches. The suites are spacious, very comfortable and have every single amenity that's needed for a break away, a holiday or on business. The staff are very welcoming and helpful, the position is perfect and it works out... More 

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GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review
Google Translation

Agradecemos al cliente su amable aportación a este foro. Nos complace saber que disfrutó su estancia y será un placer... More 

Winnipeg, Canada
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed April 21, 2015

Great location on the water with very comfortable rooms. The internet in the room was pretty weak. Well, actually it worked if you stood by the door (or in the hallway), it would cut in and out if sitting on the bed and was basically none existent on the balcony. Rather disappointing! There are discos and a casino on one... More 

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GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for your review. We would like to clarify to the rest of readers that the price of 11€ that the guest mention for using swimming- pool, it is not only for swimming- pool access, but it is for access to the hydrotherapy circuit, composed by a heated swimming- poool, jacuzzi, foot spa, cool, hot and temperate thermal baths,... More 

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 19, 2015

Stayed here for 6 days in April. Basically a 3 class system of stay which I will try to explain here: Suites del Mar - use of outside pool and sun loungers and inside jacuzzi and spa. Also separate bar/restaurant - all on first floor. Nice but if weather windy/cold/rainy (like it was when we were here) not usable. Rooms... More 

Was this review helpful? Yes 2
Bangkok, Thailand
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 18, 2015

The three of us stayed in one suite. Big room, very clean, bathroom with a box of a broad variety of amenities. Very friendly and responsive staff. Walking distance to shopping, dining etc. breakfast in the Hotel was an additional few Euros but absolutely worth the money. Our booking allowed us to have breakfast on the first floor and the... More 

Was this review helpful? Yes 1
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review
Google Translation

Gracias por su aportación. Esperamos sea de utilidad a otros lectores y será un placer atenderles de nuevo en un... More 

Wakefield, United Kingdom
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed April 18, 2015

Stayed at the Suites del Mar for 3 nights with my adult son in a clean spacious sea view suite with 2 double beds. The beds were very comfortable and the shower island looking out to sea was lovely. Location is ideal. We enjoyed the break and would recommend this hotel. We used the tram to visit Villajoyosa further up... More 

Was this review helpful? Yes
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for your review. We expect it helps other readers. Thank you for choosing us and it would be great to wellcoming you in a next stay. More 

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