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Hotel Spa Porta Maris & Suites del Mar

Certificate of Excellence
Plaza Puerta del Mar 3 - 5, 03002 Alicante, Spain
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1 room 1 guest
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711 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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    (711)
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Warsash, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

Was told the suite would be overlooking the marina or the sea - unfortunately we were on the first floor so overlooked the casino and nightclub - noisy on occasions as well. Breakfast buffet was good as was the proximity to the beach and the city centre with a short drive to the airport (15 mins). Slightly confusing setup with... More 

Was this review helpful? Yes 1
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for your review. We appreciate very much your opinion and we would like to express our gratitude for having chosen our services for your stay in Alicante. We are sorry about the closing of swimming- pool during your stay, but it was due to an unfortunate breakdown on the floor of the swimming pool, with risk of injuries... More 

Copenhagen
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel for a 6 night stay with our kids on 3 and 6. The location is perfect very close to the beach and harbour and five minutes walk from a lot of restaurants and the main board walk. From other reviews I read that some noise from a nearby discoteque was anoiying. We could not hear anything... More 

Was this review helpful? Yes 1
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for sharing your opinion after your stay with us. We take note about your suggestions to improve and we expect your review helps readers. It would be a pleasure welcoming you inthe future. Thank you for choosing our services. More 

Sydney, Australia
Level Contributor
39 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed 4 nights in a suite on level 5. The room was reasonably large with a separate living and bedroom. As the room is on the corner of the building the balcony was also large. However the room decor was fairly dated and the separate toilet leaked and required repair. The views from the room are great and it... More 

Was this review helpful? Yes 1
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for sharing your experience. We expect it helps readers. We are happy to know that you enjoyed your stay and it would be a pleasure welcoming you in your next stay in our city. Thank you for your confidence. More 

Leigh-on Sea, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the suits del Maris... We had a lovely suit , with access to outdoor pool and sunariem... Which was lovely , and cleaned regularly, and we saw pool maintenance / checks carried out , which is a good thing. We had a breakfast room ( for suit guests only ) overlooking the outdoor roof pool, with very... More 

Was this review helpful? Yes
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for your review. We appreciate very much our guest's opinion and we expect it helps readers. It would be a pleasure welcoming you again if you return to Alicante. Thank you for choosing our hotel. More 

Poprad, Slovakia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was in Alicabte only for 2 days (during the August), we were in this hotel. Hotel is very nice, located close the harbor and beach. I had a balcony with viewing to the harbor - good and relatively quit place. Beach is relativelly narrow and if is the high season is full - it was amazing how many people... More 

Was this review helpful? Yes 2
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for sharing your experience after your stay with us. We expect it helps readers and it will be a pleasure welcoming you on your next trip to Alicante. Thank you for your confidence. More 

Norway
Level Contributor
65 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Modern room and hotel, centrally located. Nice view and bed comfort. Standard breakfast. But being wheelchairbound and have booked a wheelchar adapted room with sea view, it is disappointing and amateurishly to get a room without ability to use the bathroom or taking a shower. Two out of three in my group did not get what we had ordered and... More 

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Stockholm, Sweden
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed 10 nights here. Great location, on a big pier. 2 min to walk from the main road where the bus stop from/to Alicante airport is. 2 min to walk to the beach. Old city centre with lots of restaurants is right behind this main road too. The hotel is really good, proper 4*, professionally polite staff, nice bar... More 

Was this review helpful? Yes
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you very much for your review. We appreciate very much your comments and your suggestions to improve would be considered. We expect your experience helps readers and it will be a pleasure to attending you in a next stay. Thank you for your confidence. More 

Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Clean good room, good breakfast included. Nice view in the lobby bar. Was promised a view to the Marina (thought it was to the Sea), however did not see the Marina either (1st floor room) The pool facilities not so good. Very good situated in Alicante Been to lots of good Hotels, like this. Quite Expensive - not enough value... More 

Was this review helpful? Yes
GerenciaDptoCalidad, Director de Relaciones con Clientes at Hotel Spa Porta Maris & Suites del Mar, responded to this review

Thank you for sharing your experience. We expect you enjoyed your stay and it would be a pleasure wellcoming you in the future. More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

I stayed at the Sercotel Porta Maris for 1 week in August. The hotel is nice enough - the view in the reception area of the bay is gorgeous, location is fantastic for the beach and for restaurants/bars. Breakfast lovely. I booked under the impression that I would have use of the outdoor pool on the website as I had... More 

Was this review helpful? Yes
Suffolk, England
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked two suites and a double room for my family, via 2 web pages that were pretty identical and under the Sercotel hotel chain.....strange I thought but as all rooms had spa and pool entrance, the same reception and other hotel facilities I guessed this was ok.......how wrong was I! The suites were amazing but had a separate private... More 

Was this review helpful? Yes 1
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