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Holiday Inn Alicante - Playa de San Juan

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Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
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Holiday Inn Alicante - Playa de San Juan
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315 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stockholm, Sweden
Level Contributor
56 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed today NEW

I took my 6-year old daughter on a short trip to Spain. The purpose was to enjoy as much sun as possible at a pool and the beach. It seems that I picked a very good hotel for those purposes. The hotel is located within 10 minutes of walking distance to the wonderful Alicante beach. Most of the time we... More 

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Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived early so the hotel was nice enough to allow us to store our luggage for free until our room became available. I requested a room at a higher floor with wifi and a fridge because August is extremely hot, need a place for cold drinks. We were told there were no rooms available at higher floors but they... More 

Was this review helpful? Yes 1
County Dublin, Ireland
4 of 5 stars Reviewed 1 week ago

Good value....rooms OK if a little tired... Corridors need a makeover but Breakfast excellent Pool good although some more sombrillas would be nice.... Staff excellent..helpful...No complaints EXCEPT... The door stop is a piece of metal right beside the bath/shower...5 cms of vertical metal that you could stand on when getting out of the bath....This needs to be removed and a... More 

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Castle Cary, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

We returned to the Holiday Inn Playa de San Juan after a 7 year gap. We love the location for it's peace and quiet. Other times we have been slightly out of season, so it was much quieter. We had booked a suite here as we were staying 6 nights. On arrival the staff allowed us to lock our bags... More 

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London, United Kingdom
Level Contributor
40 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 24, 2015

I agree with past customers that the rooms and corridor areas could do with a revamp,however as its a busy hotel due to its excelent transport and beach location ,it's always a tricky probleme doing that as its always full ,so they going to have to close off sections and get the remodelling done prety soon so it can once... More 

Was this review helpful? Yes 1
Syracuse NY
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 23, 2015

I spent 9 nights here and enjoyed every minute of it. The rooms are in need of updating, dirty wall paper older, chairs etc...but very clean. The staff was friendly and the pool area really pretty. The weekends they had a pool bar open with drinks and snacks and plenty of seating. The location is close to beach and a... More 

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Monmouth, United Kingdom
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed June 18, 2015

Got a great price on this hotel so was satisfied with our stay. It was only one night. The room was spacious, clean, had good air con and comfortable beds. It was very quiet. We arrived late and they served us some food and wine in the restaurant. The food was very good, the wine was very bad. The service... More 

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear brinenick, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness, air conditioning and bed. However, we’re sorry we fell below your expectation regarding the restaurant service and the wine. We will address these concern. I assure you that the... More 

Level Contributor
115 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
4 of 5 stars Reviewed June 8, 2015

Yes the hallway floors are in serious need of replacement, and apparently some of the rooms are not too great HOWEVER I had a pretty good experience here and I travel extensively. When I arrived the staff were super nice and the reception area was immaculate. I had a room on the 3rd floor and it was spotless and nicely... More 

Was this review helpful? Yes 5
Hertfordshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 2, 2015

Myself and my cousin stayed at the Holiday Inn from 26/05/2015 until 28/05/2015. We wanted a short getaway and were very shocked to find out that the swimming pool was closed for 'cleaning' for two whole days - 26/05/2015 and 27/05/2015. This meant we were only actually able to use the pool for half a day as we flew out... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Shruti P, Thank you for taking the time to review our hotel. We are hospitality professionals who pride ourselves on delivering world class customer service. As such, I have found your experience disheartening. Allow me to apologize for any inconvenience you may have experienced at breakfast and with the overall level of service you have received. Please be assured... More 

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Pori, Finland
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
1 of 5 stars Reviewed May 31, 2015

This was a 4 night stay - following 3 nights in a HI Express in Barcelona and 3 nights in the HI in Valencia, the final leg of a 10 day trip to Spain. The hotel has possibilities but looks like a combined lack of investment and lack of attention from management have caused things to degraded far below the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear mhbarker, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

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