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Holiday Inn Alicante - Playa de San Juan

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Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
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1 room 1 guest
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Holiday Inn Alicante - Playa de San Juan
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327 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ko Tao, Thailand
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Polite and helpful staff, great breakfast and excellent pool although childrens playground could be better - consists of just one slide, a table and four chairs. Booked at very shrot notice but we thought it was very good value for money

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Swansea, United Kingdom
Level Contributor
96 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We've stayed here several times over the last 5 years. It's not the best 4* hotel in Alicante - but it's very clean, Rooms are of a good size Excellent air conditioning - and the bathrooms have been recently refurbished. And for the price - it's excellent value for money. Location is great - 10 mins walk from the beach... More 

Was this review helpful? Yes 1
Stockholm, Sweden
Level Contributor
61 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I took my 6-year old daughter on a short trip to Spain. The purpose was to enjoy as much sun as possible at a pool and the beach. It seems that I picked a very good hotel for those purposes. The hotel is located within 10 minutes of walking distance to the wonderful Alicante beach. Most of the time we... More 

Was this review helpful? Yes 1
Madison, Wisconsin
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2015

We arrived early so the hotel was nice enough to allow us to store our luggage for free until our room became available. I requested a room at a higher floor with wifi and a fridge because August is extremely hot, need a place for cold drinks. We were told there were no rooms available at higher floors but they... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Stef H, Thank you for taking the time to post a review about your stay with us. We are glad to know that you liked the second room you were given. However, we would like to apologize for the less than satisfactory level of service you received from our front desk staff. We also regret the issues you had... More 

County Dublin, Ireland
Level Contributor
3 reviews
4 of 5 stars Reviewed July 19, 2015

Good value....rooms OK if a little tired... Corridors need a makeover but Breakfast excellent Pool good although some more sombrillas would be nice.... Staff excellent..helpful...No complaints EXCEPT... The door stop is a piece of metal right beside the bath/shower...5 cms of vertical metal that you could stand on when getting out of the bath....This needs to be removed and a... More 

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Castle Cary, United Kingdom
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed July 19, 2015

We returned to the Holiday Inn Playa de San Juan after a 7 year gap. We love the location for it's peace and quiet. Other times we have been slightly out of season, so it was much quieter. We had booked a suite here as we were staying 6 nights. On arrival the staff allowed us to lock our bags... More 

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Mark D, Thank you for taking the time to write a review about your recent stay. I am glad to hear that you liked our location. However, allow me to apologize for any inconvenience you may have experienced with the noise levels, our in-room fridge and air conditioning system, as well as the overall level of service you have... More 

London, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 24, 2015

I agree with past customers that the rooms and corridor areas could do with a revamp,however as its a busy hotel due to its excelent transport and beach location ,it's always a tricky probleme doing that as its always full ,so they going to have to close off sections and get the remodelling done prety soon so it can once... More 

Was this review helpful? Yes 1
Syracuse NY
Level Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 23, 2015

I spent 9 nights here and enjoyed every minute of it. The rooms are in need of updating, dirty wall paper older, chairs etc...but very clean. The staff was friendly and the pool area really pretty. The weekends they had a pool bar open with drinks and snacks and plenty of seating. The location is close to beach and a... More 

Was this review helpful? Yes 2
Monmouth, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 18, 2015

Got a great price on this hotel so was satisfied with our stay. It was only one night. The room was spacious, clean, had good air con and comfortable beds. It was very quiet. We arrived late and they served us some food and wine in the restaurant. The food was very good, the wine was very bad. The service... More 

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear brinenick, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding room cleanliness, air conditioning and bed. However, we’re sorry we fell below your expectation regarding the restaurant service and the wine. We will address these concern. I assure you that the... More 

Level Contributor
117 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
4 of 5 stars Reviewed June 8, 2015

Yes the hallway floors are in serious need of replacement, and apparently some of the rooms are not too great HOWEVER I had a pretty good experience here and I travel extensively. When I arrived the staff were super nice and the reception area was immaculate. I had a room on the 3rd floor and it was spotless and nicely... More 

Was this review helpful? Yes 5
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