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Holiday Inn Alicante - Playa de San Juan

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Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
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Holiday Inn Alicante - Playa de San Juan
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376 Reviews from our TripAdvisor Community

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Spain
Level Contributor
100 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed Jan 26 - Jan 28 The good: Reception was friendly and and explained everything. Got a room on the 3rd floor. The hotel is massive. But it was empty this time of year, so really, really good. The rooms are a bit dated but they were fine. Great size too. The bed was great with fresh linens everyday. Bathroom... More 

Helpful?
Thank R0bdub
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

wallpapers torn, wooden doors ruined. fire alarm ringing at 4.30am. every morning woke up by the staff shouting out of your door, then knocking at 9, 10, 11 am no matter the time. horrible wifi, very slow, almost unusable. Think twice before booking.

Helpful?
Thank specifco73
HOLIDAY INN ALI... P, Director of Sales at Holiday Inn Alicante - Playa de San Juan, responded to this review

We feel that your stay with us was not to your liking, we inform you that we are doing renovations and remodeling, and changing a flat screen televisions. As for the fire alarm must jump error. Unfortunately their displeasure and we hope to count on your presence. More 

Travelers are raving about these Alicante hotels

Doncaster, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have been staying in this hotel for 15 years now, we love the location and there facilities, but it is in desperate need of a make over, the swimming pool is great and they have a smaller pool for children, whilst the gym is not big it is sufficient for any one that needs to workout on holiday,there are two... More 

Helpful?
Thank TERRY O
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2016

We stayed for 4 nights here at the end of December. Our room was nicely cleaned and the wifi worked great. But as others have mentioned there are areas where the hotel needs attention. Not much in terms of amenities - at least not what I expect from Holiday Inn. We needed toothpaste and all they had were the small... More 

Helpful?
Thank travelerD3475RJ
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 26, 2015 via mobile

Staff are generally good, pleasant and nice. Hotel is tired, rooms are worn, old decor and bathrooms scruffy. You get a small sponge and shoe shine in the bathroom, no errrr soap, tooth brush or shaving stuff Great parking, but location from Airport is around 25km, also around 12km from Alicante harbour so not much around in the winter months.... More 

Helpful?
Thank David W
HOLIDAY INN ALI... P, Director of Sales at Holiday Inn Alicante - Playa de San Juan, responded to this review

Good afternoon David, I feel that staying at our hotel was not entirely pleasant. I inform you that we are making reforms both in lounges and in rooms. True, these distances are both aeropuesto as Alicante, but also to the good weather we have, even at this time of year is very nice walk along the beach area, which is... More 

Eastbourne, United Kingdom
1 review
1 of 5 stars Reviewed December 21, 2015

Our flight back to England was cancelled, hence easy jet booked us an overnight stay at this 4 star hotel, apart from the chaos of getting our room , threre was only one receptionist dealing with all of us!! Rooms allocated were allocated on the 1st floor (room 148 & 151). Both rooms were cold, mouldy walls, cold showers, my... More 

Helpful?
Thank halshamaa
HOLIDAY INN ALI... P, Director of Sales at Holiday Inn Alicante - Playa de San Juan, responded to this review

Good afternoon Halshamaa, I feel that staying at our hotel was not to his liking. I inform you that we are making reforms both in lounges and in rooms. As for the incidents that communicates your stay, the hotel was warned that flight canceled 1/2 hour before they arrived, so there was only one receptionist and had to arrange everything... More 

Valencia, Spain
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 5, 2015

Staff were good Wifi was brilliant. could have done with the bar being open past 23.00hrs to people staying at the hotel so no night cap when we came back from dinner at the beach. Sheets / pillows / towels all clean. Would benefit from a lick of paint and replacement corridor carpets. Plenty of parking. Good continental breakfast

Helpful?
Thank Adrian B
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Adrian B, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We are glad to hear that you found our continental breakfast to be good and our internet connection to be brilliant. However, we would like to apologize for falling short of your expectations regarding our bar operation hours.... More 

Telford, United Kingdom
Level Contributor
146 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed November 28, 2015 via mobile

This hotel is in need of a refurbishment. It is ok, but lots of little things need improvement. Top of the list. Wifi is terrible. Lack of electric sockets near the bed. Tired and dated decor. Poor value for money at breakfast. No kettles in standard rooms. No overt acknowledgement of Spire status until I asked for upgrade. Upgraded room... More 

Helpful?
Thank James W
HOLIDAY INN ALI... P, Director of Sales at Holiday Inn Alicante - Playa de San Juan, responded to this review

Good Morning, I thank the entries indicates, I regret that has not had a very pleasant stay. As for what we said, I inform you that we are doing renovations and improvements. The Wi Fi is open, but is subject to availability, in all common areas and most rooms have, and all rooms have air conditioning and heating, the difference... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 23, 2015 via mobile

Ants in room, lights not working, one glass in a room for two, telephone not working so have to go down to reception, and could not get a drink in the overpriced bar due to poor service. Obviously it is a budget hotel but it ain't that cheap considering the sub standard accommodation and service. My advice would be don't... More 

Helpful?
1 Thank daggas66
HOLIDAY INN ALI... P, Director Comercial at Holiday Inn Alicante - Playa de San Juan, responded to this review
Google Translation

Buenos días, Lamento que su estancia en nuestro hotel no fuera del todo agradable, siento los incidentes ocasionados. Le informo... More 

uk
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed October 8, 2015 via mobile

Forced into last minute stay here for a few nights. Hotel is dated like many. Could find faults for fun re decor etc but at the price per room per night it gets 4 star. Has plenty facilities and decent poolside area, great location and very very cheap. Staff friendly. Have paid a lot more for very similar standard of... More 

Helpful?
Thank truth99
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