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All 46 Alicante hotels

Holiday Inn Alicante - Playa de San Juan

4.0 of 5 Hotel   |   Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
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Ranked #27 of 46 Hotels in Alicante
A recent review
3 of 5 stars reviewed 1 week ago
MalekBqaien Amman, Jordan
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249 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amman, Jordan
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed that for one night but frankly i dont encourage anyone to live this experience : 1- The rooms furniture is very old 2- The bed mattress , whwnever you move , it makes noise 3- The Ac is of split type and extremly old , i wonder why dont they change it . 4- The Hotel has no... More

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Worcester, United Kingdom
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We've just got back from a really lovely holiday in Playa de San Juan staying at the holiday Inn. Weather was absolutely perfect and we loved the location, a ten minute walk to a fabulous beach resplendent with palm trees, walks to die for and cafes and restaurants along the beach. Additionally, bus stop outside the hotel with regular, and... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Elaine S, Thank you for taking a moment to share your experience and concerns. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I am happy to hear you like our friendly staff and enjoyed the hotel pool. However, please accept... More

UK
Contributor
16 reviews 16 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed here for 3 nights with my husband and little child in October. For the price we paid I could not fault the hotel at all. A short walk to the beach. Lovely clean beach and lots of restaurants along the promenade. The hotel pool was ice cold, but then it was October! There was also a little play... More

Was this review helpful? Yes 2
killarney ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 14, 2014

Some days after booking our holiday in San Juan Alicante we read the reviews re the Holiday Inn..Both my husband and I are in our late retirement years... to say the least we were repulsed and devastated at the accounts we read..and to be very frank they destroyed and spoiled our "anticipatory" feeling ..We arrived at the hotel late Sat... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Catherine A, Let me first thank you for choosing our hotel during your recent visit. It is a great pleasure to learn about your experience with us and to know that you were well looked after by our team and that you enjoyed our hotel facilities. I have taken note and wish to thank you for all your valuable... More

Senior Contributor
27 reviews 27 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 12, 2014 via mobile

I had stayed in this hotel several times in the past, all of them with a very good impresion, that´s why I booked a room for a weekend. However, this time I found several issues that need to improve. In the first place they made me pay in advance eve after giving a credit card as guarantee; it really made... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Miguel V, Thank you for posting a review of our property. We strive to give great and impressive service to all of our guests and it is regrettable we fell short of your expectations during your stay. Rest assured that we take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences.... More

Swindon, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 17, 2014

My Husband and i have just retuned from a stay at this hotel, and we found it to be more of a 2 star than a four star. I have never been to a hotel where tea and coffee is unavailable in your room. The furniture and decor leave a lot to be desired. The pool area is very small... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Andrea G, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 16, 2014

This hotel is in desperate need of a renovation. The rugs are filthy, stained, and smell of humidity and mould. Why they put carpeting in a beach hotel (in the heart of the ceramic tile industry) is beyond me. The hotel is independently owned and the owner is cheaping out on renovations. The reception summer staff is mostly young people... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Lucas T, First of all, thank you very much for your recent stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is unfortunate your stay was not as comfortable as it could have been due to the condition of the bed... More

Tampere, Finland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2014

We chose this hotel, because we wanted a place relatively close to the beach. It cost us 3.85 euros per person to get a bus from the airport to Puerta Mar 1 (Plaza Puerta del Mar) and from the same bus stop we got into the bus 21 (it was somewhere around 3 euros per person I think) which went... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Joanna-Finland, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations, specifically with the issues you have had with the noise. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to... More

Camberley, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed September 2, 2014

Hotel lobby is very welcoming and modern. Rooms and corridors are worn and old fashioned. Our room was very large with good air conditioning. Breakfast service was chaotic with dis-interested staff and many uncleared tables, no napkins or cutlery available. However there was a good selection of fresh fruit and pastries. Our reservation was made on a best available rate... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear SurreyMB, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the breakfast... More

Milan, Italy
Top Contributor
56 reviews 56 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed August 22, 2014

We stayed in this hotel two nights in August. My husband is a platinum member and we chose to stay here because it was free with our points. Upon arrival the hotel seems fine - the entrance is nice and the staff is very friendly. When we went to enter our room we realized they had given us a smoking... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear jennyjtourofEU, Thank you for being IHG Rewards Club Platinum Elite Members and writing us feedback. We are happy to learn that you had a good check-in experience and you found our lobby to be nice. However, I'd like to apologize if your stay was not completely satisfactory due to the condition of the room that you were given. I... More

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Additional Information about Holiday Inn Alicante - Playa de San Juan

Address: Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Alicante
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Alicante - Playa de San Juan 4*
Number of rooms: 126
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Also Known As:
Holiday Inn Alicante - Playa De San Juan Hotel Alicante
Alicante Holiday Inn
Alicante Province Holiday Inn

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