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All 46 Alicante hotels

Holiday Inn Alicante - Playa de San Juan

4.0 of 5 Hotel   |   Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
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Ranked #30 of 46 Hotels in Alicante
A recent review
3 of 5 stars reviewed 1 week ago
catherine a killarney ireland
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239 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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killarney ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Some days after booking our holiday in San Juan Alicante we read the reviews re the Holiday Inn..Both my husband and I are in our late retirement years... to say the least we were repulsed and devastated at the accounts we read..and to be very frank they destroyed and spoiled our "anticipatory" feeling ..We arrived at the hotel late Sat... More

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Senior Contributor
27 reviews 27 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I had stayed in this hotel several times in the past, all of them with a very good impresion, that´s why I booked a room for a weekend. However, this time I found several issues that need to improve. In the first place they made me pay in advance eve after giving a credit card as guarantee; it really made... More

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Swindon, United Kingdom
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 17, 2014

My Husband and i have just retuned from a stay at this hotel, and we found it to be more of a 2 star than a four star. I have never been to a hotel where tea and coffee is unavailable in your room. The furniture and decor leave a lot to be desired. The pool area is very small... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Andrea G, Thank you for taking the time to convey your comments regarding your recent experience with us. Providing excellent customer service is one of the things we pride ourselves on and we are sorry to read that in this case you feel we have fallen short of your expectations. We would love to regain your faith in our... More

Toronto, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 16, 2014

This hotel is in desperate need of a renovation. The rugs are filthy, stained, and smell of humidity and mould. Why they put carpeting in a beach hotel (in the heart of the ceramic tile industry) is beyond me. The hotel is independently owned and the owner is cheaping out on renovations. The reception summer staff is mostly young people... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Lucas T, First of all, thank you very much for your recent stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. It is unfortunate your stay was not as comfortable as it could have been due to the condition of the bed... More

Tampere, Finland
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 6, 2014

We chose this hotel, because we wanted a place relatively close to the beach. It cost us 3.85 euros per person to get a bus from the airport to Puerta Mar 1 (Plaza Puerta del Mar) and from the same bus stop we got into the bus 21 (it was somewhere around 3 euros per person I think) which went... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Joanna-Finland, Thank you for taking the time to write us a review regarding your recent stay. Please accept our sincere apologies for falling short of your expectations, specifically with the issues you have had with the noise. Rest assured that these issues will be looked into. The feedback we receive from our valued guests, like you, enables us to... More

Camberley, United Kingdom
2 reviews
2 of 5 stars Reviewed September 2, 2014

Hotel lobby is very welcoming and modern. Rooms and corridors are worn and old fashioned. Our room was very large with good air conditioning. Breakfast service was chaotic with dis-interested staff and many uncleared tables, no napkins or cutlery available. However there was a good selection of fresh fruit and pastries. Our reservation was made on a best available rate... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear SurreyMB, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry our hotel did not live up to your expectations and regret you were not satisfied with the breakfast... More

Milan, Italy
Top Contributor
56 reviews 56 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed August 22, 2014

We stayed in this hotel two nights in August. My husband is a platinum member and we chose to stay here because it was free with our points. Upon arrival the hotel seems fine - the entrance is nice and the staff is very friendly. When we went to enter our room we realized they had given us a smoking... More

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IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear jennyjtourofEU, Thank you for being IHG Rewards Club Platinum Elite Members and writing us feedback. We are happy to learn that you had a good check-in experience and you found our lobby to be nice. However, I'd like to apologize if your stay was not completely satisfactory due to the condition of the room that you were given. I... More

London
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 8, 2014

Up side: Good breakfast, short walk from the fantastic beach, with a range of bars and restaurants nearby. Rooms were large (but can stink of smoke, and you don't have a choice of non-smoking online), with air con, and a decent bathroom with powerful shower. Good size pool, a nice sun trap, although pool was freezing cold and it's true... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear manfromthemeadow, Thank you for writing a review about your recent stay with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note your positive comments regarding the beach resort, breakfast services and large rooms and amenities. I apologize about the problem you may have experienced with your reservation. I... More

scotland
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed July 28, 2014

As a Priority Platinum member I have raved about this hotel before as I have visited it every year for the last 8 yrs., and this trip in July was just as good.. socially. HOWEVER for the last five years the corridor carpets need renewing as they are stained and STINK! I am not the first to moan about the... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear Alicanteman, Thank you for your feedback of our hotel. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am deeply sorry that on this day we were not able to meet your expectations especially with the condition of the carpets and hotel... More

Montreal
Top Contributor
68 reviews 68 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed July 15, 2014

First of all, I have to say that I like this hotel. It's very convenient for a stay at San Juan playa and I personally prefer it to any of the hotels located right on the beach because it makes the hotel more calm and less party oriented. It also gives you the opportunity to have a little walk before... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Alicante - Playa de San Juan, responded to this review

Dear mark1977Montreal, Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. Your willingness to spare some of your time to relay your comments is genuinely appreciated. It is lovely to hear that our location suited your needs. It is certainly not our intent to inconvenience our valued customers, but... More

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Additional Information about Holiday Inn Alicante - Playa de San Juan

Address: Avda Cataluna 20 | Playa de San Juan, 03540 Alicante, Spain
Phone Number:
Location: Spain > Valencian Country > Alicante Province > Costa Blanca > Alicante
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Alicante - Playa de San Juan 4*
Number of rooms: 126
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Also Known As:
Holiday Inn Alicante - Playa De San Juan Hotel Alicante
Alicante Holiday Inn
Alicante Province Holiday Inn

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