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Holiday Inn Express Alicante

3.0 of 5
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Avenida de Elche 112, 03008 Alicante, Spain
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Holiday Inn Express Alicante
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Ranked #19 of 51 Hotels in Alicante
A recent review
3 of 5 stars reviewed 2 weeks ago
salsaholic Sydney Australia
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218 reviews from our community

Traveler rating
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    62
    20
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56
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32
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Sydney Australia
Top Contributor
79 reviews 79 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have nothing but praise for the staff at the hotel,our room was kept clean and was spacious and bright but had no fridge and the hotel being so far away from everything forced us to buy individual cans of drinks and sandwiches of a very limited choice in the lobby area,actually they were dispensed by a machine,there was the... More 

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GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, S.... More 

Carlisle, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night to be handy for Alicante airport and to visit city, ideal location for us quiet location good parking nice rooms looking out to sea. Comfortable bed. Breakfast was sufficient buffet style everything and more that we required. Reception staff very efficien, polite and helpful. Would definitely stay again bus stop opposite and taxi rank right outside.

Was this review helpful? Yes 1
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, S. Gonzalez More 

Miami
Contributor
14 reviews 14 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed two nights in March 2015 with my wife. I complained twice that the hot water was not hot and the staff pretended to do something about it but did not fix it. I also complained that the AC would not cool and staff just brushed it off as normal. This hotel too is too far from Alicate city... More 

Was this review helpful? Yes
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, S.... More 

Belfast, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Enjoyed a pleasant stay here in March 2015. Staff were polite, efficient and friendly. The breakfast was fairly basic but entirely adequate to start the day, covering the main food groups. The hotel is probably 2.75 miles from the old town and walking into the city was possible but less than ideal, given that it involved using the verge of... More 

Was this review helpful? Yes
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, S. Gonzalez. More 

Ramsgate, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 25, 2015

Stayed at this hotel for 4 nights .it is a bit of a hike to the city centre but ok if you have a car with free parking , the staff are lovely , very helpful and friendly, the rooms are clean the bed was a bit hard and breakfast was basic ..... But good value for money

Was this review helpful? Yes
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, S. Gonzalez More 

Wolverhampton, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 16, 2015

We use a lot of IHG hotels and this one suited our needs quite well for a simple place to stay for the weekend. Staff were friendly and helpful and spoke English well, although they would indulge us in trying out our Spanish. Room with sofa bed was standard HIE layout, not massive but with the bonus of a bath.... More 

Was this review helpful? Yes
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, S. Gonzalez More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed January 18, 2015 via mobile

I stayed here for one night this month after my flight arrived too late to catch my bus Home. I did not expect the Ritz considering it was a cheap airport stay but I expected better than a room which smelt of sewage, dirty bedsheets and stale pastries. The staff were pleasant and helpful in answering our questions and calling... More 

Was this review helpful? Yes 1
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, S. Gonzalez More 

Cardiff
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 16, 2015

we stayed here 2 nights it was dirty we changed rooms and it was as bad so we left and went next door to the ibis. the checkout was slow only one person on duty and the breakfast was unpleasant. the food in the evening was quite good.

Was this review helpful? Yes
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, S. Gonzalez More 

Shoreham-by-Sea, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 1, 2015

Needed hotel near the airport taxi was meant to drop me at a different hotel, how lucky was I that he dropped me here. Was greeted with a cheery welcome, nothing was a problem even my request for a low floor room. The room was clean and comfortable. It made a perfect place to relax after a very difficult day.... More 

Was this review helpful? Yes 1
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Dear Honeyb1945, Thank you so much for your nice review! We are really happy to hear that you were able to relax after a very difficult day. Thanks for sharing it with us and with other travellers. We look forward to welcoming you again in our hotel. Kind regards, S. Gonzalez. More 

Foligno, Italy
Top Contributor
115 reviews 115 reviews
42 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed December 28, 2014

I arrived late at night and so just went to bed. The rooms are nice and clean, nothing fancy but good enough to spend the night. Internet wireless works very good, so I was able to work on my laptop. Breakfast is on the lobby floor, you have a good selection. Will come back for sure

Was this review helpful? Yes
GMALC, General Manager at Holiday Inn Express Alicante, responded to this review

Dear Gianluca, We are really happy to hear that we have fulfilled your expectations. We look forward to welcoming you again in our hotel again. Thanks and kind regards, S. Gonzalez. More 

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