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Hotel Castilla Alicante

Av. Paises Escandinavos, 7, 03540 Alicante, Spain
Hotel amenities
1 room 1 adult
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Hotel Castilla Alicante
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354 Reviews from our TripAdvisor Community

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Musselburgh, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed December 22, 2015

We enjoyed a three night break in this large hotel during the distinctly quiet season for the resort of Playa de San Juan. This resort is the beach escape of choice for Alacantinos and is connected by frequent tram and bus services only costing a couple of Euros right to the city port or central areas. The hotel has a... More 

Helpful?
Thank UKEurotraveller
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Guest: We really appreciate your remark and we will keep working in order to make our clients to feel as comfortable as possible during their stay with us. We wish you Merry Christmas and a Happy New Year. Thank you for trusting us Ana Sarmiento More 

Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 9, 2015

This hotel is perfectly located for the beach only across the road. The swimming pool is spotlessly clean with a relaxed feel. Reception staff and cleaning ladies polite and very helpful our room was clean with nice decor. We were on the 6th floor and had perfect wifi throughout our holiday. Everything about this hotel is perfect apart from the... More 

Helpful?
1 Thank jane e
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Jean, Thank you for your review of your stay with us at the Castilla Alicante Hotel. I am delighted to read that you enjoyed our location. Please accept our apologies that you found the food and waiting staff not to your expectations. We appreciate all feedback from our guests and these comments have been taken on board. If you... More 

Varese, Italy
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed October 13, 2015

A busy hotel with hundreds of guests on holiday. You notice that at breakfast time. Apart from that, clean, friendly, with staff willing to help you. The room was large and clean, with a large balcony with a table and two chairs. We could see the sea between two huge buildings, but San Juan is not exactely a desert Island.... More 

Helpful?
Thank CCAMT
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Customer: Thank you for your comments are very positive and we are grateful. The satisfaction of our customers are only nustros interest. Thank you . Regards . Ana Sarmiento More 

castleford
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 11, 2015

staff are friendly and helpful, rooms were a good size for 2, good decor and always clean. the WIFI is free and no complaints with the signal strength in the room. breakfast was ok (continental type). the pool area was ok but had to move about or you ended in the shade the pool opens at 10.30am so no problem... More 

Helpful?
2 Thank william57Castleford
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Customer: Thank you for your comments. With customer feedback know the beach area of San Juan perfectly and our establishment perfectly. Thank you . We hope to see you again, Regards . Ana Sarmiento More 

Copenhagen, Denmark
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed October 11, 2015

W visited this hotel in the off season just after the tourists went back to Work. The Hotel is clean and has a good service level. The staff is polite and helpfull, but be sure to brush up on your spanish because only a few speak English. The restaurant is good and so is the breakfast. The placement of the... More 

Helpful?
Thank Kebe42
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Customer: We welcome your comments are very important to us and next travelers. We must practice every day other languages to achieve full customer satisfaction, and we work every day. We hope to serve you as you deserve on your next stay. Thank you for your trust. Regards . Ana Sarmiento More 

Falkirk, United Kingdom
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed October 7, 2015

Hotel Castilla is situated a few hundred metres from the beach at San Juan. A beautiful clean safe beach that was well used by the mainly Spanish holidaymakers. This area is definitely not for those seeking a rose and crown or roast beef type environment.There is no real tourist feel about the place.It ihas many little restaurants and bars along... More 

Helpful?
2 Thank CaptBeano
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Customer: Thank you so much for the beautiful description of our area and Spain. Prospective customers wishing to know us. Thank you for your trust. Regards . Ana Sarmiento More 

Bury St. Edmunds, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 5, 2015

I only stayed one night but really did not enjoy the experience. The rooms were adequate, breakfast lacking and I found staff to be distant and difficult to deal with. This hotel is fine for an over night stay but would not recommend for any longer, especially if you bring a family.

Helpful?
Thank Norm837
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear Customer, We are very sorry that we did not meet your expectation. We will correct our mistake in the future to be better. Thank you for your opinion. It is helpful for us to improve our service. Greetings, Ana Sarmiento More 

Plymouth, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed September 30, 2015

We stayed at this hotel for 14 days and enjoyed everything about our stay. The hotel was clean, friendly and all amenities in and around the hotel made this holiday one to remember. It is evident that at the time of year we stayed, this area is for retired or second home spanish holidaymakers. There is very little English spoken... More 

Helpful?
Thank Donna186258
Hatfield, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 12, 2015 via mobile

Our first visit to this hotel, it is quite basic but very nice & modern the quirky art work & furnishings very nice! The hotel is kept spotlessly clean and our room was cleaned beautifully every day and smelt so nice and fresh when returned after breakfast. The staff are very friendly & helpful but many don't speak a lot... More 

Helpful?
5 Thank JLAH
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Dear client, Thank you for having taken the time to share your opinion. It will help other travelers. We are really happy for having met your expectations and we hope to see you soon. Regards. Ana Sarmiento More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 12, 2015

We decided to leave our apartment in Alicante town and head to san juan beach to get a different feel, and decided to stay at the Hotel Castilla. I love to swim everyday and Hotel Castilla has a great pool to swim in. The room we had was spacious, quiet and comfortable, apart from the fact that on the 1st... More 

Helpful?
3 Thank Roxy P
ana s, Director Comercial at Hotel Castilla Alicante, responded to this review

Thank you for your review. First of all, let us apologize once again for the problem regarding your room´s unlocked door. We assume it was our fault and the management took the appropriate measures so that it does not happen anymore to any other client. On the other hand , we are sorry your stay was not as pleasant as... More 

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