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All 1 Santa Ursula hotels

La Quinta Park Suites

4.0 of 5 Hotel   |   Bicacarera, 21 | Urb. La Quinta, 38390 Santa Ursula, Tenerife, Spain
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Ranked #1 of 1 Hotels in Santa Ursula
A recent review
4 of 5 stars reviewed 5 days ago
Nicky C Brentwood, United Kingdom
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342 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Brentwood, United Kingdom
Top Contributor
81 reviews 81 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We have just returned from a family holiday to Tenerife- our first ever visit to the island- and this was where we stayed. Approximately 90kms distance from the South airport at which we landed, it is situated just outside of the small town of Santa Ursula, and a fifteen minute drive from nearby Puerto de la Cruz. Entrance is via... More

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed at La Quinta for 10 Nights from 6th August and were all inclusive, we had an excellent time. People have made comments about the Wifi which at times was a problem but I was on holiday so being connected was not the be all and end all. I also agree with comments about only having 1 bar person,... More

Was this review helpful? Yes 1
Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear client, Thank you for sharing this detailled and nice brief about your stay in Hotel La Quinta Park Suites on Tripadvisor. We really try to adapt to each client to make each stay as pleasant as possible, trying to take care of every possible detail, so I am really glad to know the staff treatment was to your liking... More

London, England, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Having travelled to other spa hotels in Turkey and Scotland I thought I knew what i was going to get,this hotel charges for the use of the gym and the tennis courts There is no queueing system and when there is only one bar person serving this person is unlikely to remember the next person to be served especially when... More

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Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear Client, Thank you for sharing your opinion about the Hotel La Quinta Park Suites. We regret that your stay was not as expected, there are some extras that are included in the price as the spa if you book through the hotel website and other not like the gym and tennis courts. Free WIFI access is designed for many... More

Southampton, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is really nice, very friendly staff, nice food, great pool and outside area. However my trip was slightly ruined by the lack of usable WiFi. This wouldn't normally bother me but as the website said there would be free WiFi I had counted on this to keep in contact with my family. Upon arrival however it became obvious... More

Was this review helpful? Yes 1
Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear client, Thank you for sharing your experience lived at Hotel La Quinta Park Suites. I am really happy to know you liked the hotel, the food and the staff treatment were to your liking and you could make use of the hotel facilities. Respect to the wifi inform you is unusual this happens due to normally clients have no... More

stewarton
Top Contributor
86 reviews 86 reviews
18 hotel reviews
391 helpful votes 391 helpful votes
1 of 5 stars Reviewed August 6, 2014 via mobile

Let me start with something positive before I let rip on everything that is wrong with this hotel. The staff are really friendly and despite reviews I read before arriving are putting on a very brave face despite the horrendous conditions they face. The Tuesday night gala is a great night with quality food served at tables with a magnificent... More

Was this review helpful? Yes 4
Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear client, Thank you for staying in Hotel la Quinta Park Suites. I am happy to know the staff treatment and the Tuesday night gala was to your liking. We are sorry you couldn't enjoy the spa as a family but effectively by rules the spa is for people over 16 years, which is indicated in the website of the... More

Truro, United Kingdom
2 reviews
3 of 5 stars Reviewed August 6, 2014

I would have given this Hotel an excellent had it not been for the noise disturbing my sleep.It came from the pool table area. I complained at twenty past twelve and was told it would stop soon, half an hour later it stopped. The following morning i asked to change room explaining the reason and was assured this was not... More

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Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear client, Thank you for the time you have taken on writing a brief of your experience in Hotel la Quinta Park Suites. We apologize for the inconvenience caused for the noise of the pool table area, I am sure they didn't realize how annoying the noise could get as it should not be used after 11pm when you asked... More

La quinta
1 review
3 of 5 stars Reviewed August 2, 2014 via mobile

Nice place, good variated food but pennywise is foolish management.. We staying right now at the hotel and suddenly today the female GM had decided how to make a extra penny.... Charging 50 eurocent for a pooltowel a day.. Right now the hotel is totally full (700 guests)... With only one manned (most of the time with one employee) and... More

Was this review helpful? Yes
Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear client, Thank you for sharing your opinión in Tripadvisor. I am happy to know you liked the place and the variety of food. Inform you each client is given a free pooltowel at first, and latter if you want another towel it is charge 50 eurocent per towel, this has been made for enviroment as in another hotels, to... More

Jerusalem, Israel
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 13, 2014

My husband and I spent 2 nights from January 20, 2014 at La Quinta Park Suites in the north part of Tenerife. The hotel is very pleasant and has a nice outdoor pool and a very nice indoor pool. The staff were pleasant and helpful. There is complimentary wifi but only in the lobby. The suite was very convenient for... More

Was this review helpful? Yes 3
Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear client, Thank you for sharing this brief with other users of Tripadvisor. I am really happy to read you could make use of the facilities, the staff was to your pleasantness and the suite was to your liking except to the mattress. Inform you they are change periodically. All the hotel staff thanks you for staying in la Quinta... More

Birmingham, United Kingdom
1 review
1 of 5 stars Reviewed June 10, 2014

We've been in this hotel a week ago, as a couple. We paid a little bit extra to have sea view, and when we arrived they sent us on the terraced part with bungallows.It was not too bad though, because the view was stunning. The apartement was of a decent size, but the furniture was not exactly for a four... More

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London, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 24, 2014

What more do you need from a hotel? Staff are excellent, and always on hand. Nice views from the terraces, and a well designed garden/pool area. Rooms are clean and a decent size.The lobby is large, with lots of room to slob about whilst using the free Wi-Fi. Didn't use the spa personally, but the wife was impressed.

Was this review helpful? Yes 4
Dennis G, Director Comercial at La Quinta Park Suites, responded to this review

Dear Guest, Thank you for sharing your experience lived in the Hotel La Quinta Park Suites. I'm glad to know you are satisfied with our service and you ejoyed our facilities. We hope to be able to welcome you again with us. Kind regards, Dennis G. More

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Additional Information about La Quinta Park Suites

Address: Bicacarera, 21 | Urb. La Quinta, 38390 Santa Ursula, Tenerife, Spain
Location: Spain > Canary Islands > Tenerife > Santa Ursula
Price Range (Based on Average Rates): $
Hotel Class:4 star — La Quinta Park Suites 4*
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Also Known As:
La Quinta Park Hotel Santa Ursula
La Quinta Santa Ursula
La Quinta Puerto De La Cruz
Santa Ursula La Quinta
La Quinta Park Suites Tenerife/Santa Ursula

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