It's very clear the owners of the hotel wanted to convey an experience judging from the massive chandelier in the lobby right down to the Bose speakers dotted across the lawns. It's pure luxury! When you walk in you're greated by this fragrant smell which reminded me of incense but without the smoky tones. They also have music piped to... more

This is a great hotel to stay in but not a great deal to do in the area and you do need a car. Having said that if you are looking to relax and have a fantastic time in plush surroundings then this is the place to stay but take plenty of cash as you are paying 5 star prices.... more

We booked through lastminute.com and got a great price for 7 nights half board for 2 adults and 1 children for their graden view demi suite. The hotel seems a bit out of the way but it is only a pleasant 20 min drive from the hustle and bustle of Las Americas. Car hire is a good idea here. The... more

Stayed here for a week at the end of June, before school holidays started. We stayed in the Red Level, which if you want a holiday without children I definately recommend, you have your own place for breakfast with freshly cooked food as opposed to the main resort buffet area which we tried one day, and it was so busy,... more

We booked for 10 days as a honeymoon (20% discount) in a Red Level demi-suite, half board. The hotel itself is stunning. Entrance, all the different levels, architecture are all very beautiful. The swimming pools are nice, all the things like beds, bali-beds, towels are very plentifull. Since we were in Red Level we had a private pool area and... more

I had read all of the reviews for this hotel prior to booking and there seemed to be somewhat of a mixed response from previous guests. We went ahead and booked anyway as this was our first get-away for a week without our son. Upon arrival at the hotel, we were not dissapointed. Alot of people do say that they... more

We have just returned from a wonderful week at the Gran Melia Palacio - like the last reviewer, we were travelling will our baby - a 9 month old, but could not have had a more different experience! We have been very lucky to become accustomed to beautiful 5 star hotels over the past few years and the Gran Melia... more

We have just returned from a trip to the Palacio de Isora and we were so disappointed. Having travelled to many 5* hotels previously our expectations are high and they were certainly not lived up to. On arrival we were impressed, the hotel looks stunning! Beautiful lobby area, bellhops straight to the car to collect luggage and guided straight through... more

Had to write a review .Before I went away I was intrigued by other peoples review such a mixed report that left me confused ! So I am going to be honest the hotel was 20% full God help people who are going in July and August the staff are unable to cope I think because it is an old... more