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The Ritz-Carlton Abama

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Ctra. General TF47 km 9, 38687 Guia de Isora, Tenerife, Spain (Formerly Abama Hotel Resort)
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1 room 1 guest
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1,406 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Amazing holiday. 4th time there and it gets better everytime. We were upgraded to sea view rooms and rooms have been redecorated since last time we visited. They were fabulous. Staff all fantastic. Especially Oscar by the pool and inma and Raquel at breakfast. Nothing any trouble for anyone. Love love love hotel and can't wait to go again xx

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Been 3 times to this hotel and always enjoyed a relaxing time, great service and Kabuki restaurant has well and truly earned its reputation. If you are looking for a resort that you don't leave then this ones perfect. Love the range of restaurants, good spa and the white sand beach is a great way to relax over a cocktail... More 

Was this review helpful? Yes 1
L
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

One of the best holidays our family has experienced. Greenery, beach, luxurious villa, sports activities, children's club ...... All situated under one premises. Absolutely stunning views and breath taking picturesque landscaped gardens which were very appealing to the eyes whilst we sun bathe at our private pools which we could access if you stay in the villas. The villa also... More 

Was this review helpful? Yes 1
UK
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a good hotel, which nearly gets the right mix of relaxation and service, but not quite. Great room on the bottom terrace, lots and lots of space. Its a large resort, so if you are in a villa there are buggies to get around. There is often a shortage of buggies available which is slightly annoying. Mix of... More 

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Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear fantailuk, Firstly I would like to thank you for taking the time to review our hotel, I appreciate your honesty regarding your stay with us and I do hope that we will be able to make it up to you in the future. I assure you that our guests’ experience is our highest priority and we are constantly working... More 

London, United Kingdom
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great hotel in Tenerife ,very helpful staff.The resort is huge with nice golf facility. however for a 5 stars hotel the room could be improved as they are not great in details. Lovely swimmingpol are , breakfast was very good with a good choice of food and great quality.

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London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First up - the holiday was great. We stayed for about a week, stayed the whole time in the resort and had all our meals inside. We only had B&B as we didn't want to be limited in terms of the places being covered by full/half board rates. Room - Fantastic. We had a deluxe seaview room which overlooked the... More 

Was this review helpful? Yes 4
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

I recently stayed with my partner for two weeks. The place was beautiful, the staff and service - was terrible. We were overcharged left, right and centre. The food was poorly cooked. The 'Michelin star' restaurant was the worst I've been, in the world. We ended up sending food back and was not even refunded for the service, adding extra... More 

Was this review helpful? Yes 1
Abama2, General Manager at The Ritz-Carlton Abama, responded to this review

Dear connerc1, I would like to thank you for having taken the time in sharing your experience. Very disappointing to read that we were unable to deliver the legendary service we are renowned for. I will offer no excuses but my sincerest apologies for having let you down on this occasion. I do hope you give the brand another opportunity... More 

Belfast, United Kingdom
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel with lots going on for everyone, golf course is superb tho it is quite hilly so you need to practise those hill shots beforehand! Great kids club with a lot of activities particularly suited to under 9s. We were lucky enough to have two rooms with a privately shared pool. Service there was amazing loads of iced water,... More 

Was this review helpful? Yes 1
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We were recommended this hotel and had great expectations for our family holiday this year. Disappointed would be too strong a word but slightly underwhelmed would probably fit better. The staff here are hard working and efficient, friendly and attentive. The hotel rooms are lovely, everything is clean and comfortable. So, here come the negatives....hidden costs are everywhere. The coffee... More 

Was this review helpful? Yes 6
Abama4, General Manager at The Ritz-Carlton Abama, responded to this review

Dear Amy G, We would like to thank you for have taken the time to post your comment. First of all I would like to offer my apologies for not have been able to offer you the expected vacation and have disapointed you. We are sorry you have felt there have been hidden costs, what is not meant to be,... More 

Brighton, United Kingdom
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We were family joining friends for a few nights. The hotel is beautifully appointed inside - not the most pretty of buildings unless you are into the red 'moorish' look but once inside, a cool oasis upon entering reception. Our room had a partial sea and garden view with largish balcony and was very good. Lots of cupboards, mirrors and... More 

Was this review helpful? Yes 2
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