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All 6 Guia de Isora hotels

The Ritz-Carlton Abama

5.0 of 5 Resort   |   Ctra. General TF47 km 9, 38687 Guia de Isora, Tenerife, Spain (Formerly Abama Hotel Resort)
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The Ritz-Carlton Abama
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78%
Ranked #3 of 6 hotels in Guia de Isora
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Rebecca R London
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945 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

This review could of been completely different... We are almost at the end of our stay here at the Abama, staying with our kids and the grandparents. On our arrival we were pleasantly surprised by a grand hotel on a large scale! Our rooms are facing the golf course on the ground floor with gardens, really delightful for the kids... More

Was this review helpful? Yes 2
UK
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
76 helpful votes 76 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is the most comprehensive review I have ever written as we stayed for 2 weeks and got a very good insight. I have broken down key areas and put my conclusion below. Rooms – we had a ground floor “villa” with garden - very good size, well apportioned. However DVD player wires visible between TV and DVD. Shower pressure... More

Was this review helpful? Yes 8
Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear adlr, Thank you so very much for such a comprehensive review of our resort. I am deeply sorry to read your negative comments, as I am to be seeing that there are more and more people like you taking time to write about their negative experiences in our resort. I assure you, as I have said to the others... More

York, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I can only assume that people who raved about this hotel have neither been to a real 5 star hotel or were drunk the whole time they were there because the Abama is neither 5 star or a true Ritz Carlton. The root of the problem rests in the simple fact that the resort is far too big to maintain... More

Was this review helpful? Yes 4
Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear Chris G, Please allow me to express you my honest and most humble apologies for the experience that you write about in this review, to be completely honest with you it seems that you have not enjoyed at all the service that we are providing to our guests here and that a succession of errors have led to you... More

Manchester, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

I really don't know where to start,so maybe the beginning would be good.Booked this hotel as a surprise for my girlfriend,we had seen it from a distance on a boat trip last year and she said that looks interesting be nice to stay there sometime. We were on 14 day trip to Tenerife 10 days,Hotel Botanico,transferring to Abama for 4... More

Was this review helpful? Yes 2
Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear mervyncutting, Thank you so much for sharing your valuable opinion with us, I personally appreciate your objective feedback about your experience here with us. I am always extremely pleased to receive feedback, whether it is direct here while you are with us at the resort, or if you prefer to share it after you have departed. Although there are... More

Berkshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a desperately needed holiday on a whim. We stayed in the Tagor Villas and I can only say the additional cost is more than worth it. One staff member said that it was their job to make busy people lazy. They certainly did that and more. Nothing was too much trouble. Our room was beautiful and the view... More

Was this review helpful? Yes 1
Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear intrepidshopper, I am writing to wholeheartedly thank you for your fantastic review, I appreciate you taking the time to share the good Word about our resort and assure you that you would be welcomed back to Tagor Villas with open arms! We would love to have you back with us. I personally hope to meet you during your next... More

Leeds, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to the Abama 6 times now for winter or autumn sunshine and to re-charge our batteries. On the last visit we stayed in the Tagor Villas which were fantastic. The pool is a child free zone, so very quiet with staff always on hand to assist without being obtrusive. There are always niggles wherever you stay in... More

Was this review helpful? Yes 6
Reviewer
4 reviews 4 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Having returned recently from my fourth stay at Abama one would think I must surely adore the place?? .. I do but... Be easier to make the pointers: 1. If a couple pay the extra and stay in the Tagor Villas (adult only) also pay for an Ocean View. 2. Be careful selecting your type of accommodation- take too long... More

Was this review helpful? Yes 9
London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Like many other reviewers, we had a mixed experience. Facilities are great but apparently June is not considered high season, so 1 pool was shut and many of the restaurants were on a rolling schedule of opening. We were left waiting for the free shuttle back from the tennis, not once but twice. Both times the concierges were apologetic but... More

Was this review helpful? Yes 1
Croydon, United Kingdom
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Simply stunning, the tripadvisor reviews had put me off this hotel, not sure what they are going on about, I think my wife and I are quite critical travellers, and we have to say we found staying at the Tagor Villas a superb experience. We came here after checking out from the Bahia Del Duque whose main pool was closed.... More

Was this review helpful? Yes 1
Dorchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently returned from an very enjoyable holiday at the Abama resort that I feel just about did enough to have a 5* review. Check in was seamless and the lady even booked us to a restaurant for later that evening, this a trend that carried on throughout our stay and contrary to some reviews I felt that service was... More

Was this review helpful? Yes 1
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Additional Information about The Ritz-Carlton Abama

Address: Ctra. General TF47 km 9, 38687 Guia de Isora, Tenerife, Spain (Formerly Abama Hotel Resort)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Guia de Isora
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Abama 5*
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Also Known As:
Abama Hotel Tenerife
Abama Tenerife
The Ritz-Carlton Abama Tenerife/Guia De Isora

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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16

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