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All 6 Guia de Isora hotels

The Ritz-Carlton Abama

5.0 of 5 Resort   |   Ctra. General TF47 km 9, 38687 Guia de Isora, Tenerife, Spain (Formerly Abama Hotel Resort)
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The Ritz-Carlton Abama
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78%
Ranked #3 of 6 hotels in Guia de Isora
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
sean67c Adare, Ireland
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951 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
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English first
Adare, Ireland
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here with my wife and two boys, from the time you drive up to the entrance barrier and they say welcome you know you have arrived in a 5* resort. The staff are excellent and the rooms, premises, bars, restaurants immaculate. The pools are great and the private beach excellent. The turn down service is the best I have... More

Was this review helpful? Yes 1
St. Albans, United Kingdom
Top Contributor
72 reviews 72 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

It is so easy to have bad experienced that can colour ones overall review. Overall I have to say that this was the most exceptional service that I have experienced in any hotel anywhere in the world. There was nothing that was too much trouble. The smallest request was met with extreme helpfulness. When there were a few errors along... More

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Madrid, Spain
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here with the family in a Villa which was fantastic. From check in to check out the service was superb and the facilities were amazing. We arrived at the end of June so did not experience any of the issues faced by other reviewers here. The golf course is amazing, although too expensive in my opinion. The tennis... More

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shropshire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for 5 nights in the middle of July. This is our 4th visit in 8 years so we really love abama and on this occasion we had interconnecting rooms with fab view looking out to la Gomera. Overall a great family holiday - service was good but because we had not booked restaurants prior to our visit - we... More

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London
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This hotel is very frustrating to say the least, a beautiful Resort with so much potential but Service is lacking unfortunately. We booked a beautiful Superior Suite, stunning balcony , very spacious , great bathroom the only thing that we were let down on was we had two weeks of no air con in our room as the fault could... More

Was this review helpful? Yes 1
Abama2, General Manager at The Ritz-Carlton Abama, responded to this review

Dear LondonJuliet, I want to thank you for taking the time in providing us with your valuable feedback. Staring with your end phrase I am happy to hear that overall you were still able to have a wonderful holiday but at the same time I see that we fell short on your expectations. For the shortcomings I offer my sincerest... More

Cheshire UK
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was our 1st visit to the Abama after considering the resort on many occasions over the last few years. Friends have highly recommended but we always felt due to location we opted for another. We were welcomed promptly by reception staff and assigned to our villa room. The room was spacious and well looked after by housekeeping, however the... More

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Cheshire
Top Contributor
58 reviews 58 reviews
55 hotel reviews
158 helpful votes 158 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I sometimes think I have a love /hate relationship with the Abama ! It must be over 12 times we've been and sometimes when I'm there some things frustrate me but then when I go somewhere else I realise how much I love it & end up going back ! This review is New year & Easter combined . Both... More

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London
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This review could of been completely different... We are almost at the end of our stay here at the Abama, staying with our kids and the grandparents. On our arrival we were pleasantly surprised by a grand hotel on a large scale! Our rooms are facing the golf course on the ground floor with gardens, really delightful for the kids... More

Was this review helpful? Yes 4
UK
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the most comprehensive review I have ever written as we stayed for 2 weeks and got a very good insight. I have broken down key areas and put my conclusion below. Rooms – we had a ground floor “villa” with garden - very good size, well apportioned. However DVD player wires visible between TV and DVD. Shower pressure... More

Was this review helpful? Yes 16
Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear adlr, Thank you so very much for such a comprehensive review of our resort. I am deeply sorry to read your negative comments, as I am to be seeing that there are more and more people like you taking time to write about their negative experiences in our resort. I assure you, as I have said to the others... More

York, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I can only assume that people who raved about this hotel have neither been to a real 5 star hotel or were drunk the whole time they were there because the Abama is neither 5 star or a true Ritz Carlton. The root of the problem rests in the simple fact that the resort is far too big to maintain... More

Was this review helpful? Yes 5
Abama1, General Manager at The Ritz-Carlton Abama, responded to this review

Dear Chris G, Please allow me to express you my honest and most humble apologies for the experience that you write about in this review, to be completely honest with you it seems that you have not enjoyed at all the service that we are providing to our guests here and that a succession of errors have led to you... More

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Additional Information about The Ritz-Carlton Abama

Address: Ctra. General TF47 km 9, 38687 Guia de Isora, Tenerife, Spain (Formerly Abama Hotel Resort)
Phone Number:
Location: Spain > Canary Islands > Tenerife > Guia de Isora
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Abama 5*
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Also Known As:
Abama Hotel Tenerife
Abama Tenerife
The Ritz-Carlton Abama Tenerife/Guia De Isora

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
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16

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