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Hotel Palacio Urgoiti

Certificate of Excellence
Arritugane, s/n, 48280 Mungia, Spain
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Hotel Palacio Urgoiti
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Hotel Palacio Urgoiti
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168 reviews from our community

Traveler rating
    81
    64
    19
    1
    3
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40
83
4
24
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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Yorkshire
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 7, 2015

Stayed here whilst on business and the hotel was reserved for is by our local business colleagues. I doubt that I would have stayed here had I done the search myself. Very pleasantly surprised. Only 10mins from the airport. Full of character such as old iron gates and large doors. Staff friendly. Rooms comfortable, spacious and well decorated. Bathrooms modern... More 

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ZenaidaSolano, Propietario at Hotel Palacio Urgoiti, responded to this review

We are so happy you could enjoy the stay. We try to keep always our historical character, so we really appreciate your comments. We would like to welcome you again and hope you could try our golf and indoor swiming pool Best regards More 

Perth
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed October 11, 2014

This was our last day of holiday and was meant to be a little bit of luxury before we left Spain. The So called superior room was uncomfortably cold.....even the corridor was warmer. The Guest info booklet said guest can adjust room temperature to suit using wall thermostat dial...there were two choices..cold or very cold.: Upon complaint we were told... More 

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ZenaidaSolano, Propietario at Hotel Palacio Urgoiti, responded to this review

Thanks for sharing your review, we value your opinion very highly, since it helps us improve. We are profoundly sorry you were not able to get a good night´s experience while you stayed with us, we sincerely apologize the ac system was not up to your expectations. Each Room can adjust room temperature using wall thermostat dial, so our guest... More 

Austin, TX
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 4, 2014

We stayed for one night at the Hotel Palacio Urgoiti before leaving for a 6:45am flight home. It was a pleasant and relaxing way to spend our last night in Spain. We were very comfortable in our room. There was a nice deck with a table and chairs if you get a chance to relax outside your room. Inside the... More 

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ZBelausteguigoitia, Manager at Hotel Palacio Urgoiti, responded to this review

Thank you for your good comentary, we are very happy to hear that your stay has been very pleasant. More 

Harderwijk
Contributor
11 reviews 11 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 21, 2014

It's a bit in the middle of nowhere, but you can be in the centre of Bilbao within a quarter of an hour, a town that has everything on offer a toursit might be looking for: museums, shops, plenty of places for eating out, some nice parks, wide boulevards. Hotel itself is well equipped. Nice big rooms; bathrooms a little... More 

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London, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 9, 2014

We booked this hotel at the very last minute. It was a great find, and a much better option than the other Airport hotels in Bilbao. The hotel is at the top of a hill; the rooms are spacious, and the food is good. We played the 9-hole pitch and putt in the morning, which was fun. They have clubs... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

I was simply looking for a hotel stopover after landing at Bilbao airport. The hotel, about 8 minutes from the airport (and with no noise from the airport) is set in lovely grounds. Sorry I wasn't there when their pretty outdoor terrace was open. Staff were very friendly and helpful. Room very nice with an up to date bathroom. An... More 

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Vermont
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 22, 2014

Our second stay at the Palacio Urgoiti, and it will not be our last! For us, flying in and out of Bilbao from the US makes good sense... but the misery of early morning outbound or late night inbound flights is firmly neutralized thanks to the Palacio Urgoiti! Rooms are top notch, elegant in fact. And we have enjoyed the... More 

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East Yorkshire
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2014

My wife and I plus our two little dogs stayed here on a return trip from Spain to the UK as a stop over for the ferry from Bilbao to Portsmouth. We have never been to the area before and needed a dog friendly hotel so this was a case of "pot luck"...and lucky we were! The hotel is small... More 

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ZBelausteguigoitia, Manager at Hotel Palacio Urgoiti, responded to this review
Google Translation

Le agradecemos su amable comentario y estamos encantados de que su estancia en Palacio Urgoiti fuese tan satisfactoria. En Palacio... More 

Bilthoven, The Netherlands
Top Contributor
154 reviews 154 reviews
55 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed October 15, 2013

When you enter the hotel and after checking in there is no question if anybody of the staff will help you with the luggage we know enough. This must be a 4 star ranking hotel!! After some moments the staff member of the reception helped me. It is perhaps childish but all the lampshades are skewed, this means for us... More 

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