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URH Palacio de Oriol Hotel

Av. Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
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1 room 1 adult
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URH Palacio de Oriol Hotel
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178 Reviews from our TripAdvisor Community

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Cambridge, United Kingdom
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

Booked on-line through Booking.Com, this is a gem of a find. It is only 15 minutes from the ferry terminal and right on the water front. The rooms are spacious and comfortable, the location is quiet, the subway is nearby for getting into town. We have spent two nights here as the ferry was cancelled, no problem with extending the... More 

Helpful?
Thank Miriam R
Plumpton, Australia
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The hotel is in part an old palace of a well-to-do Basque family. Charmingly renovated and with a modern extension. Rooms are well appointed and spotless. Ours had a great view of the port. Breakfasts are excellent. Varied and well prepared. Great bar on the patio. FOR staff rather unfriendly. Highly recommended

Helpful?
Thank Friar_Bear
Otley, United Kingdom
Level Contributor
62 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed November 3, 2015 via mobile

Everything about the ambience was excellent. All the staff were most helpful. Paid a little extra for room 501, a must should you visit. Perfect for Ferry Port Previous night at the Parador in Soria, Palacio made it look like a Guesthouse in comparison.

Helpful?
1 Thank JMG15
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear JMG15, thanks for your recommendation. We hope see you soon. More 

Rangemore
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed October 27, 2015

We had booked this hotel for two weeks time however due to my mother in law falling ill we had to pull the event forward...on line all done no fees other than 25euro uplift. On arrival after a stressful 7 hour drive we were advised we had been upgraded , room was a suite, with fabulous balconies. Breakfast good value... More 

Helpful?
1 Thank castellons
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Castellons, we hope see you next year. More 

Beamish, United Kingdom
Level Contributor
138 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed October 19, 2015 via mobile

Third time we have stayed at this hotel. Very convenient for the ferry under 10 mins. Nice room which was superior but bathroom not great tired and black grout etc. also room smelt of smoke not unusually in Spanish hotel. Ate in restaurant which at 14.50 euro for menu del dia with wine and water included was very nice not... More 

Helpful?
1 Thank suettttt
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear suettttt, Thanks for your visit. We are fighting again the tobbaco and we have only non smoking rooms, so if it happens again, please inform us in the moment to solve it quick and offer you a better stay. More 

London, Canada
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed October 16, 2015

We got upgraded to a room overlooking the water with a large balcony. The room was a great size, plus it had a door separating the bathroom from the room, and another outside our room separating from the hallway which meant it was nice and quiet at night time. Great location to downtown Santurtzi and the metro to Bilbao.

Helpful?
1 Thank Jennifer Y
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Jennifer Y, thanks for your comment. it's good to know that you enjoyed your stay with us. More 

mougins
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 16, 2015

The best solution if you arrive in Bilbao by car. Try to get a room with private terrace overlooking the harbour. Car park underneath the hôtel included in the very moderate price of the room. The room itself, very confortable, and the terrace...whow !!! Excellent food, dinner for under € 20.-, but slow service, the only negative. The metro(train) brings... More 

Helpful?
1 Thank bert b
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Bert, It's a pleasure for us to know that you will recommend us. Certainly our palace is a jewel thar must be enjoyed. We will take care that the next time about the restaurant service. We promise that it it's going to be much better and quicker. we hope see you again soon. More 

Tollard Royal, United Kingdom
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed September 6, 2015 via mobile

This is a fabulous hotel and contrary to some of the reviews was easy to find and had free wifi!! The rooms are very nice and the terrace looking out over the harbour is perfect for spending the evening watching the world go by. We had dinner in the restaurant, a little soulless, but lovely food and great value with... More 

Helpful?
Thank Graham E
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear Graham, thanks for your comment. We're very glad that your stay with us was a enjoyable memory in your trip. We hope see you soon. More 

Mumbles, Swansea
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
1 of 5 stars Reviewed August 19, 2015 via mobile

Had been looking forward to staying here for our last night, especially drinks on the terrace overlooking the port. Fab facility totally ruined by appalling service. Got a drink on arrival by chasing the waitress. Then no one returned to either terrace or inside bar for next hour. Went to enquire at reception what was happening. Reception shrugged her shoulders... More 

Helpful?
Thank wannatravl
Palacio de Orio... U, Gerente at URH Palacio de Oriol Hotel, responded to this review

Dear wannatravl, in order to know more about your experience will be very helpful if you contact with us. Our reason to exist is offer to our guests a comfortable experience with us, and with your comments we will improve every day More 

Travelers are raving about these Santurtzi hotels

Glasgow, United Kingdom
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2015

I have recently been in this hotel for a couple of nights. Good sized room, A/C, good internet connection in all areas, all comforts needed for business. Good restaurant and bar, with interesting view. Definitely recommended.

Helpful?
1 Thank Lorenzo O
Palacio de Orio... U, Director Comercial at URH Palacio de Oriol Hotel, responded to this review

Dear Guest from Glasgow, First of all, let us thank you for highlighting the strong points of Oriol. Interesting views... let me point out, very proudly, that we have the best views in town! ;-)) Thank you for the great mark of 5, and we lood forward to welcome you again in Santurce. Best regards, Guest Relations Dept. More 

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