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Hotel URH Palacio de Oriol

4.0 of 5 Avda Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
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Hotel URH Palacio de Oriol
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Hotel URH Palacio de Oriol
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261 reviews from our community

Traveler rating
    67
    103
    56
    22
    13
See reviews for
34
138
5
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Beamish, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 8, 2014 via mobile

Our second stay but not as good as first. Our standard room was ok and very spacious but not as good as superior room which is to be expected but is good enough for a quick overnight before the ferry. Breakfast was truly awful and we shall not book it again . No tea or coffee facilities . I think... More 

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Melbourne, Australia
Top Contributor
76 reviews 76 reviews
35 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 7, 2014

Staying at this Hotel on business for 6 nights immediately after a 6 day stay in an more upmarket hotel in China, certainty gave one the view that the one consistency in this hotel is it's inconsistencies. Check in terrifically efficient and friendly on Sunday. Service and friendliness various from sour face to good and then bad again from visit... More 

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Cheltenham, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed November 5, 2014

Hotel sign was nearly A3 size. Couldn't see it because of the rain. Sat Nav couldn't find the hotel. Had to ask for help from the Hotel and was escorted by the police. Hardly any signs to the lifts. Spoke to multiple people about this and they all say it is very difficult to find and all have problems with... More 

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Travelers are raving about these Santurtzi hotels

Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed November 2, 2014 via mobile

This is the second time we have stayed in this hotel this year. The first time we upgraded to a Superior room, last time was a standard room which was just as good as the superior room. We did notice the front desk and restaurant staff were not as friendly as before. The biggest disappointment was the breakfast, the hot... More 

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Juri, Estonia
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 25, 2014

I was using this hotel for 4 years for my stay here in Portugalete. Staff was friendly all was good. Recently they are not part of NH hotels anymore and all is changed! Staff at front desk are unfriendly and do not give s...t! I was booked for week and arrived 1 hour before check in time. I was asked... More 

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed October 23, 2014

Do not stay at this Hotel if you are catching the Ferry from Bilbao. We had a mix up with our booking and were told there was no problem and our booking had been changed. When checking out the next day, we were charged for an extra night. The man on the desk was extremely unhelpful and unpleasant saying the... More 

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Caravaca de la Cruz, Spain
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 19, 2014

The impressive exterior of this Hotel belies it's interior. The superior room was tiny to the point that the double bed almost touched the wall at it's foot. The alledged gastronomic food was cold and uninspiring although the toasted sandwich for lunch was superb. Breakfast was OK. The service was reasonable and all spoke English which was comforting as we... More 

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Midhurst, United Kingdom
Top Contributor
50 reviews 50 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed October 13, 2014

What a great find, we booked this well in advance and asked for a superior room. We weren't impressed with what we were given and when we complained we were moved to a premium room with a huge private balcony overlooking the port (604). The staff were very helpful, the room was great, not huge but well equipped, clean and... More 

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Carvoeiro, Portugal
Top Contributor
56 reviews 56 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed August 15, 2014

Had difficulty getting into the place. Found the sign for parking entrance, but there was no way in, as a large delivery truck was blocking access. We set off to see if we could find another entrance, without success & ended up returning to the original entrance. Now there was a queue of cars trying to get in, so truck... More 

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Reviewer
4 reviews 4 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 2, 2014

This hotel is located close to the train station in Santurtzi, about 20 mins from Bilbao. If that is a priority for your stay, then this hotel will do fine. Service was good and rooms were clean. However, other than that there are no compelling reasons to stay here. The beds were extremely hard, with very small narrow pillows that... More 

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Additional Information about Hotel URH Palacio de Oriol

Address: Avda Cristobal Murrieta 27, 48980 Santurtzi, Spain (Formerly NH Palacio de Oriol)
Location: Spain > Basque Country > Vizcaya Province > Santurtzi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel URH Palacio de Oriol 4*
Number of rooms: 88
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Also Known As:
Nh Hotels Santurtzi
Nh Hotel Santurtzi

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