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Holiday Inn Express Madrid-Rivas

3.0 of 5 Avenida De La Tecnica 8, 28529 Vaciamadrid, Spain
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Holiday Inn Express Madrid-Rivas
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Holiday Inn Express Madrid-Rivas
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117 reviews from our community

Traveler rating
    12
    58
    28
    15
    4
See reviews for
55
17
4
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed at this hotel during our 3 days stay in Madrid. Hotel is quite far away from downtown, but transit connections are good and you only have to take a bus and then the tube to get downtown. Commute is easy and convenient, and not being in the middle of the city makes the area a bit quieter. Checkin was... More 

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DirectoraRivas, General Manager at Holiday Inn Express Madrid-Rivas, responded to this review

Dear Guest, Thank you for taking the time to write your comments regarding your experience with us. It is always our goal to provide the best possible service and and on this occasion we apologize we did not exceed your expectations with your room experience. We have taken note of your valuable comments and will try to find out what... More 

Angouleme, France
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 6, 2014

We stayed overnight here on our way down to Southern Spain. We were greeted cordially in English by Mercedes, who gave us lots of information about where to eat as the hotel had no restaurant. Yes our room may have been a little on the small side but who needs a huge room for an overnight stay? The room was... More 

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DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Thank you for your kind words about your stay. It will be a pleasure to see you again in your next visit to Madrid. Best Regards. Gemma López General Manager More 

Dublin, Ireland
Top Contributor
250 reviews 250 reviews
174 hotel reviews
362 helpful votes 362 helpful votes
4 of 5 stars Reviewed December 2, 2014

LOCATION & ATTRACTIONS NEARBY *** Just near busy highway, few kilometres from central Madrid, close to many shopping centres, restaurants, petrol stations and other shops. There is a secured, closed complimentary car park in front of the hotel (spacious enough for many cars and also few coaches). HOTEL OVERVIEW *** Quite standard HIE stop-over hotel. Nothing fancy, but clean hotel.... More 

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DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Thank you for your detailed review about your stay in our hotel. All reviews are really important to us and help to improve our facilities and service. Just as information, now WiFi is free for all our guests. Thank you for your loyalty as IHG Rewards Platinum member and we hope to see you again in your next stop-over in... More 

1 review
4 of 5 stars Reviewed November 12, 2014

Second time stay here. Found this hotel excellent all round, Good for a stop over on route between North and South. Just off the main duel carriageway with free secure parking which is ideal if your car is full up with all your belongings. Rooms were very clean and the bathroom a good size, Heating system works well.Complimentary breakfast was... More 

Was this review helpful? Yes
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Dear Guest, Thanks for you kind comments about our hotel and your stay. As an IHG Rewards Club member, we would like to thank you for your loyalty. Please be informed that WiFi is now free for all our guests. We all hope to see you in your next stop over!! Kind Regards. Gemma López General Manager More 

Chicago, Illinois
Top Contributor
54 reviews 54 reviews
18 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed May 26, 2014

Pardon the rhyme but this was not my favorite HIE. Some of the rooms smelled like smoke so we had to get to a third room. The carpet was old and looked dirty. The bathrooms had few amenities (though this seemed to be standard in Spain/Portugal). The staff, though, were VERY friendly and the eating area had a great view... More 

Was this review helpful? Yes 1
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Dear Guest, Thank you for taking the time to write your comments regarding your recent experience with us. It is always our goal to provide the best possible service and create memorable experiences and on this occasion we apologize we did not exceed your expectations with your room experience. We have taken note of your valuable comments and will use... More 

Travelers are raving about these Vaciamadrid hotels

Bigbury-on-Sea, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 11, 2013

Found this hotel excellent all round, Good for a stop over on route between North and South. Just off the main duel carriageway with free secure parking which is ideal if your car is full up with all your belongings. Rooms were very clean and the bathroom a good size, Complimentary breakfast was adequate. If you want free wi-fi in... More 

Was this review helpful? Yes 3
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Dear Guest, Thank you for your comments. We are glad to hear you will stay again with us in your next visit and we are happy to know you found the hotel clean and adequate. Thank you for being IHG Rewards Club member and we hope to see you again. Best Regards. Gemma López General Manager More 

London
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 7, 2013

If your itinerary includes a car and you need to stay somewhere just off the motorway near Madrid this works a treat. Clean and comfortable. A sat nav is useful - the motorway junction exit to get to the hotel is a bit complicated if you haven't used it before.

Was this review helpful? Yes
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Dear Guest, We wish to thank you for your comments. Thank you for staying with us and we all hope to have an opportunity to serve you again. Best Regards. Gemma López General Manager More 

Glossop
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 19, 2013

We stayed in this hotel for one night en-route from Bilbao to Murcia and like the previous reviewer commented the hotel totally exceeded our expectations. Ok, the rooms are small but you get clean beds, a shower, tea/coffee making facilities and free breakfast! We intended to go out for something to eat the night we arrived but as it was... More 

Was this review helpful? Yes
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Thank you for your feedback about your recent stay and being an IHG Rewards Club Member. We are glad to know that you enjoy an excellent stay and we hope to see you again whenever you visit Madrid. Best Regards. Gemma López General Manager More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 10, 2013

Can't understand some of the negative remarks here. Being an HI express hotel we didn't expect more than a bed & shower. But the place is great. Comfortable big sized beds, bathroom with big bathtub. Fast wifi, good variety of TV channels in different languages, complimentary coffee & tea, for Spanish standards very generous breakfast buffet and most of all,... More 

Was this review helpful? Yes
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and staff. We wish to thank you for all your valuable comments. These are of great importance to us... More 

Fort Lauderdale, Florida
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 2, 2013

Although we did not love the size of the room for a family of four we were treated wonderfully by all the staff and provided everything that we requested even after hours. Breakfast was plentiful and varied in an ample dinning room. The hotel was quiet enough for proper sleep. WiFi was one device per person. The area was industrial... More 

Was this review helpful? Yes
DirectoraRivas, Director General at Holiday Inn Express Madrid-Rivas, responded to this review

Thank you for your feedback regarding your recenti visit at our hotel. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. Thank you for staying with us and we all hope to have an... More 

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Additional Information about Holiday Inn Express Madrid-Rivas

Address: Avenida De La Tecnica 8, 28529 Vaciamadrid, Spain
Phone Number:
Location: Spain > Community of Madrid > Vaciamadrid
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Madrid-Rivas 3*
Number of rooms: 113
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Also Known As:
Holiday Inn Express Madrid-Rivas Hotel Madrid
Holiday Inn Madrid
Madrid Holiday Inn

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