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Hotel Due Palme

Via Pallanza 1, 28802 Mergozzo, Italy
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1 room 1 guest
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133 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I spent a week here with my wife, 2 kids, mother and her dog and we had a wonderful experience. The hotel is charming, the manager and staff treated us like family. The hotel location is ideal, directly on a smaller lake in a cute town, with direct access to swimming. The ideal Italian vacation.

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Herentals, Belgium
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 14, 2015

We stayed five days in august 2014 (family with two small children). The lake setting on the picturesque village square is wonderfull.The manager arranged a second room for us after arrival, so everyone could sleep well. Our daughter was sick, and the hotel staff made no problem about storing and fetching her medicine at mealtimes. The food was very nice... More 

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Exeter, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 20, 2014

My wife and I, a pensioner couple, stayed recently as part of a tour with Newmarket Travel. The room we were allocated had a beautiful lake view, bed was very comfortable and there was plenty of cupboard space. Bathroom was well equipped except for the lack of a shower curtain or screen. This meant that we had to be extra... More 

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ROBY892, Direttore generale at Hotel Due Palme, responded to this review

A big thanks for the kind and beautiful words at the end of our experience with Newmarket groups after 3 years with 2200 clients who stayed here.A lot ,maybe too many request have been made from the clients part of group and not private ,maybe forgetting that the pay as much as a client of a group pays,wich is less... More 

Darlington, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed October 19, 2014

Quite an old fashioned hotel, needs updating. We stayed here with Newmarket tours and a few guests were upset after being told there pre request for a lake few was not possible. They did not see why as it appeared to be only Newmarket and 2 other groups staying and the hotel was far from full. I think the manager... More 

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ROBY892, Proprietario at Hotel Due Palme, responded to this review

Dear Madame,i remember quite good your person and therefor I reply the following:-the Hotel has been recently rennovated,in particular your room wich has been rennovated 7 years ago.The room wich provides facilities for people with handicap and there for I ask you kindly why we can't give it to the clients'-2 the rooms with the lake view are actually not... More 

Bristol, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed October 8, 2014

Stayed recently as part of a tour with Newmarket travel. We had read the reviews before we visited and had taken the opportunity of e-mailing beforehand and requesting a room overlooking the lake which we had. There were no problems with the room, although there was no air conditioning, at the time we visited the temperatures were not excessive. Plenty... More 

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Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed September 19, 2014 via mobile

On our arrival, we thought, great, super location in a tiny village, how wrong could we have been????? Rude, miserable staff, awful food and worse still, meals. Oh, forgot to mention our broom cupboard of a room, seriously! Too long a story to go into all details, but would not recommend this hotel.

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Duepalme, Owner at Hotel Due Palme, responded to this review

Miss.Robinson Susan,we remember you very good. These sentences written by you are a proof that show all your “class”,wich is very poor,but we (and by we I mean all the Staff of the Hotel) already noticed that at your check inn. “Rude, Miserable,and not good meals” we send it back to the sender!! This judgment of yours is biased and... More 

London, United Kingdom
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed September 9, 2014

stayed 4 nights as part of tour group - had requested a lake view room and was fortunate enough to get one - small: no drawer space: clean with comfortable beds: plenty of hot water for the shower: towels changed daily even if rehung; hairdryer and basic tolietries: old tv but had CNN: you arent here to watch tv now... More 

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 18, 2014

+ Le Due Palme is very well located in the beautiful little village Mergozzo and has private access to the beautiful and clean "Lago di Mergozzo" and free sun loungers. - Our room was smelly when we entered and the bathroom was a bit shabby (the shower door was very hard to open/close, loose screws...) - Breakfast for 10 Euros... More 

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Cardiff, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2014

An older hotel on the lake shore. Try and get a lake view. A pleasant and interesting little town. Lots of lake sports and activities. Good small information centre. Food 0k. And good if you are not on a tour. Helpful staff.

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 11, 2014

Our first impression of this hotel was very pleasing, it was well painted, looked cared for and with its lakeside position and foliage screened outdoor seating area, although close to the none too busy road gave an air of tranquility. One only has to cross this small road to either sit in a pitza restaurant right on the lake or... More 

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