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All 7 Ayer Keroh hotels

Puteri Resort Ayer Keroh

Jalan Puteri Resort 1, Ayer Keroh 75450, Malaysia
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Puteri Resort Ayer Keroh
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Ranked #6 of 7 hotels in Ayer Keroh
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38 people have reviewed this hotel

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
kuala lumpur
14 reviews 14 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

The location of the hotel is very easy access with the attraction of Malacca is just a glimpse away. But there is a very big room for improvement needed to be done in order to make the hotel in its full swings of operations. The rooms design, furniture and cleanliness is really need to be the main focus of the... More

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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

My husband & I, plus our 18 months old baby checked in on 27 March 2014. We were given a room facing the pool & forest. Our room was so far away from the lift. The condition of the room & bathroom were worn out. We were so disappointed because the room was not worth of the price we paid.... More

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kuala Lumpur
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 26, 2014

The basic facilities is there but need to upgrade eg : carpet was very smelly and old. For RM250 per night, the hotel need to improve a lot. The room was clean but no carpet in the room. Front desk staff was helpful but couldn't help much cos the facilities was 2* only.

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Kuala Lumpur, Malaysia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed January 2, 2014

The hotel was condition was terrible. The ceiling looks horrible. You can hear a loud noise every time you open the tap. Badly sound proofed. Food choice for breakfast was limited. No internet connection in the room.

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 14, 2013

I decided to give this hotel as most of other hotels were fully booked at this point in time. The front desk people were really helpful in offering a so called good room package for my needs i.e. 4 adults with 2 kids. They offered me a superior room with one king size and a single bed at rm252 a... More

Was this review helpful? Yes 1
Johor Bahru, Johor, Malaysia
1 review
1 of 5 stars Reviewed October 28, 2013

I came for a short course at Puteri Resort. When I arrived, the staffs weren't welcoming at all. Not even a smile. There are bed bugs on our beds. The quilt needs to be changed to new ones as it smelled & looked awful. We did inform the front desk but no action was taken. They also need to change... More

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Kuala Lumpur, Malaysia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 9, 2013

Hi, I stayed at this hotel from 7-9 sept 2013. My family regularly stayed at this hotel due to the swimming pool. Not more Not less. But this time are too much. Day 1st - arrived on 7/9 Front Desk, not even smiling and greet the guest. When we enter the room, the facilities are remain the same (the tv... More

Was this review helpful? Yes 6
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 3, 2013

Very disappointed with this kind of low class resort. I stay here 3 days 2 night. In first day, when I take a dinner at restaurant. The waiteres inform me that I can't enter because the restaurant already full and needs take 20 minutes. Unfortunately, I waited more than a hour. When I asked again the waiteres give a respond... More

Was this review helpful? Yes 4
Kluang, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 6, 2013

stay at deluxe queen bed room for 1 night with my husband and 2 kids this week..check in is smooth although without reservation. room and bathroom are fine, quite big for our family. room quite clean but a bit dusty, my husband can not stop sneezing since we enter the room until we check out. a big disappointment is the... More

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 23, 2013

I went there for 2 days & 1 night stay for a seminar.. we're disappointed especially during meals...there's 4 other groups including ours ,but still the management have to be prepared....just imagine after 15 minutes of queuing...the food was finish & we had to wait another 15 minutes for them to refill...& this happens all the 2 days 1 night... More

Was this review helpful? Yes 4
HartiniMelaka, Manager at Puteri Resort Ayer Keroh, responded to this review

First of all we thank you for taking the time giving us your constructive comments. Kindly note that all the above matters is being rectified. We assure that our priority is to give the best service at all time. Hence, we would appreciate if you could give us another opportunity to serve you better in the near future. Should you... More

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Additional Information about Puteri Resort Ayer Keroh

Also Known As:
Puteri Resort Ayer Keroh Hotel
Puteri Resort Ayer Keroh Hotel Ayer Keroh
Puteri Hotel Melaka
Puteri Resort Ayer Keroh Melaka State, Malaysia
Address: Jalan Puteri Resort 1, Ayer Keroh 75450, Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Ayer Keroh
Free Parking Swimming Pool
Hotel Style:
Ranked #6 of 7 hotels in Ayer Keroh
Price Range (Based on Average Rates): $
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