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Puteri Resort Ayer Keroh

Jalan Puteri Resort 1, Ayer Keroh 75450, Malaysia
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Puteri Resort Ayer Keroh
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Puteri Resort Ayer Keroh
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49 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Kuala Lumpur, Malaysia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed May 28, 2015

Room was okay, although it took one whole day for the A/C to fully functioned. When I want to call reception to report the matter, the phone itself was broken and I had to go to the front desk to sort things out, TWICE. They did say that repairman will be there soon, but no one came until our check... More 

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Kuala Lumpur, Malaysia
Level Contributor
281 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
2 of 5 stars Reviewed May 10, 2015

I stayed here for one night, and that is enough. The Hotel at first glance look spacious, the room looks good. But since I wanted a king bed and they already do not have it anymore, they suggested me to combine it. But once I move the bed, there were many dust and rubbish beneath it. I requested for Ironing... More 

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Travelers are raving about these Ayer Keroh hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 24, 2015 via mobile

Room: quite nice. Spacious. Deluxe room can fits two extra bed. Bathroom: Clean Food: Average. The waiter just ignore us when we asked them to clean up the table. Wifi: Only at lobby area. Swimming Pool: average. Return to this hotel: will consider..

Was this review helpful? Yes 2
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed January 10, 2015

Good for team bonding activities. Rooms need major refurbishment. Very run-down furniture and bathrooms. Cleaning of rooms partial. Room service items like bowls, ice buckets left uncleared. 4 days stay and 4 ice buckets left in the room. Not recommended.

Was this review helpful? Yes 1
Bangi, Malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed December 16, 2014

I went on 13/12/2014..after tired round2 melaka..me n my family,plan to stay one night.around 7 pm..1st hotel full.second that is puteri resort,still have deluxe room with 2 single bed..ok lah.we grab it..i heard about bad reviews before..but.this time no choice!!once i stepped to the room.im satisfied..room is spacious,clean.stepped to bathroom.omg.have bath tub..i' m happy coz my kid love bath tub.n... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed October 1, 2014

We had a small family gathering and took 5 deluxe rooms. One of the rooms was smaller than the rest and cleanliness was not up to expectation in the smaller room. Breakfast wasn't great but just okay except the part where we discovered a big dead fly in the hot water! The pool was fantastic and we had a great... More 

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Bury St. Edmunds, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed August 12, 2014 via mobile

Hotel looks good but fails to deliver, but on the positive side a lovely large swimming pool. Room large and generally clean, but surfaces felt sticky, carpets dirty, towels getting threadbare, no room safe. We chose it for easy access to main highway, that meant a 25 minute drive into town having waited 25 minutes for the taxi to get... More 

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kl
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 9, 2014

The roots are clean.no doubt. But the toilets are Out of Date. I went there for a conference.the toilets for the meeting Room is not maintained Well. The foods at the dayang cafeteria is Out,not tasty at all.they should Fired the chef. They serve the same desserts for there days. Totally not suits the name.puteri means princess

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2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2014

I went with my school for leadership training camp from 31st May to 3rd June , overall is quite okay . Need lots of improvement for the rooms the toilets . The room is fine , not bad . Should improve on the room cleanliness and the extra bed 's quality is not good enough . The toilet is not... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 4, 2014

Came on a school trip. Hotel seem amazing from the exterior but once you get inside, you will regret.Hallway full of renovation. Water not hot enough. Same food everyday. Very dirty kettle hidden away. Can't control air con temperature. Out dated tv.Moveable bed which move a little when I just sit on it. Service not really that bad, don't really... More 

Was this review helpful? Yes 1
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