We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Philea Resort & Spa

5.0 of 5
Lot 2940, Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
Hotel amenities
Philea Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #1 of 7 Hotels in Ayer Keroh
A recent review
4 of 5 stars reviewed 1 week ago
AcrossContinents Kuala Lumpur, Malaysia
Write a Review

279 reviews from our community

Traveler rating
    46
    106
    68
    31
    28
See reviews for
91
86
5
24
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (57)
  • Jun-Aug only
    (81)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (83)
All months
Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
22 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

Read the reviews but thankfully we did not face most of the problems stated. Had a good check in, got our buggy easily on check-in but on check-out it never showed up so we walked out with our bags and were picked up by a passing buggy. Loved the rooms!!! We were there for 2 days 1 night just to... More 

Was this review helpful? Yes
Malaysia
1 review
4 of 5 stars Reviewed 2 weeks ago

Picture looks exactly like the reality. It was beautiful, relaxing place. Effortless view everywhere. Especially the rooms itself, it is so unique! Distance is not a problem because this hotel provide buggy service. Basically the guy took all of our luggage into the rooms without us requesting. Something wrong with the toilet so we called room services, I have to... More 

Was this review helpful? Yes
Melaka, Malaysia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

When we arrived we were impressed with the surroundings and it felt very much like being part of nature. But the minute we walked up to reception, we were greeted with a coldness not appropriate to any resort industry. When we arrived at the Spa, we were greeted with much more warmth. However, we discovered many discrepancies between the brochure... More 

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Karriean, Thank you for your valuable feedback. We have taken note on your comments and we will look into improving these areas for the betterment of our resort. Perhaps, you can share with us in details on the brochure issue so we can edit our brochure if any information has become materially inaccurate. You can reach us by email... More 

Travelers are raving about these Ayer Keroh hotels

Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

the hotel interior was ok, is not modern but quite woody feel to it but is comfortable for a king size bed, however, there are virtually no sound proof for the room, so there are some luck needed when you choosing your room. dun worry if you stay far away from the lobby because there are a buggy service that... More 

Was this review helpful? Yes
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear duskyfang, We are honored to received your valuable feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we appreciate your valuable comments. Once again thank you for your kind feedback and we look forward to welcoming you back soon. More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is the worst 5 start resort I've ever stay. Although the rooms are unique, the environment is poorly maintained. Breakfast is even worst. Bad food and bad service. The only good thing about the resort would be the rooms.

Was this review helpful? Yes
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear ChunJia S, Thank you for taking the time to express your thoughts and concerns. We are glad you liked our rooms. We would like to apologize for the less than satisfactory experience you had in our resort and our breakfast selections did not live up to your expectations. Your review will be used to consider improvements needed and we... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The resort was ok, but not worth the visit. Staff were friendly but can sense the absence of sincerity. Room was very warm and the aircon did not seem to be able to cool it down. Massage experience was just passable. Staff was just doing their job to get the massage done, not as warm an experience compared to experiences... More 

Was this review helpful? Yes
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear atossg, Thank you for your valuable feedback. We have taken note on your comments and we will look into improving these areas for the betterment of our resort. Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you in the future. More 

Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

i bought this from groupon for my short vacation. I love that place so much! thanks philea for giving such a good service! just a bit tiny defect need to be check. other than that. it is quite scary when the time reaches night as the place are quite dark tho :x

Was this review helpful? Yes 4
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear anoyanoy47, We are honored to receive your feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we appreciate your valuable comments. We look forward to your return and have a good day! More 

Kuala Lumpur, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The resort is nice and the triplet room is very comfortable. Additional baby cot is free and the best room is located nearby swimming pool, facing the man made waterfall. From inside the room, the waterfall sound is so refreshing and relaxing. The hotel location is very convineance and the theme is unique, suitable for short family vacation.

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear qsharmj, We are honored to received your valued feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we appreciate your valuable comments. We look forward to your return and have a good day! More 

Johor, Johor, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 8, 2015

i bought a groupon voucher for the short getaway to celebrate our 5th wedding anniversary on Feb 28th.. i made the reservation bit late but got instant confirmation..superb service!! (maybe bcoz i told them it was meant to celebrate our anniversary.. hahaha!!) ..the resort location was easy to find @ exit ayer keroh tol only.. warm welcome from the staff,... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear KathynZul, We are honored to receive your positive feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we will share your comments with our team. We look forward to your return and have a good day! More 

Kuala Lumpur, Malaysia
Top Contributor
110 reviews 110 reviews
18 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed February 26, 2015

We had our Chinese New Year get-together reunion for our ex-schoolmates. This resort looks fantastic but some of us do not have a pleasant stay. Firstly, the toilet in the room stinked with urine and secondly the toilet flush was not working even though we have brought up to their attention. For a resort that seems or even look fantastic,... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Dorothy Cheong, Thank you very much for taking some of your valuable time to share your stay experience. We have taken note of your comments and will check the room conditions. Meanwhile, we regret to learn your experience during your breakfast. We have discussed your comments with our Director of Food and Beverage to address the issues immediately. Thanks... More 

Questions? Get answers from hotel staff and past guests. Ask a question

802 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (296)
Viewed
Room/suite (93)
Viewed
Pool/beach area (40)
Viewed
View from room (9)
Viewed
Hotel & grounds (48)
Viewed
Dining (13)
Viewed
Bathroom (8)
Viewed
1:53
Videos (1)
Viewed
Other (84)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (485)
Viewed
Adult's Pool (28)
Viewed
Amenities (57)
Viewed
Childrens Pool (5)
Viewed
Pavillion Room (53)
Viewed
Phelia Suite (67)
Viewed
Restaurants and Bars (50)
Viewed
Royal Villa (161)
Viewed
The Hotel (64)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (20)
Viewed
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question