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Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
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Philea Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #1 of 7 Hotels in Ayer Keroh
A recent review
4 of 5 stars reviewed yesterday
duskyfang Kuala Lumpur, Malaysia
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276 reviews from our community

Traveler rating
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    104
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91
85
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

the hotel interior was ok, is not modern but quite woody feel to it but is comfortable for a king size bed, however, there are virtually no sound proof for the room, so there are some luck needed when you choosing your room. dun worry if you stay far away from the lobby because there are a buggy service that... More 

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

This is the worst 5 start resort I've ever stay. Although the rooms are unique, the environment is poorly maintained. Breakfast is even worst. Bad food and bad service. The only good thing about the resort would be the rooms.

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Travelers are raving about these Ayer Keroh hotels

Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The resort was ok, but not worth the visit. Staff were friendly but can sense the absence of sincerity. Room was very warm and the aircon did not seem to be able to cool it down. Massage experience was just passable. Staff was just doing their job to get the massage done, not as warm an experience compared to experiences... More 

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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i bought this from groupon for my short vacation. I love that place so much! thanks philea for giving such a good service! just a bit tiny defect need to be check. other than that. it is quite scary when the time reaches night as the place are quite dark tho :x

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The resort is nice and the triplet room is very comfortable. Additional baby cot is free and the best room is located nearby swimming pool, facing the man made waterfall. From inside the room, the waterfall sound is so refreshing and relaxing. The hotel location is very convineance and the theme is unique, suitable for short family vacation.

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PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear qsharmj, We are honored to received your valued feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we appreciate your valuable comments. We look forward to your return and have a good day! More 

Johor, Johor, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i bought a groupon voucher for the short getaway to celebrate our 5th wedding anniversary on Feb 28th.. i made the reservation bit late but got instant confirmation..superb service!! (maybe bcoz i told them it was meant to celebrate our anniversary.. hahaha!!) ..the resort location was easy to find @ exit ayer keroh tol only.. warm welcome from the staff,... More 

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear KathynZul, We are honored to receive your positive feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we will share your comments with our team. We look forward to your return and have a good day! More 

Kuala Lumpur, Malaysia
Top Contributor
107 reviews 107 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had our Chinese New Year get-together reunion for our ex-schoolmates. This resort looks fantastic but some of us do not have a pleasant stay. Firstly, the toilet in the room stinked with urine and secondly the toilet flush was not working even though we have brought up to their attention. For a resort that seems or even look fantastic,... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Dorothy Cheong, Thank you very much for taking some of your valuable time to share your stay experience. We have taken note of your comments and will check the room conditions. Meanwhile, we regret to learn your experience during your breakfast. We have discussed your comments with our Director of Food and Beverage to address the issues immediately. Thanks... More 

Singapore, Singapore
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My girlfriend and I booked the Philea over the CNY period to get away from the hustle and bustle of Singapore for our anniversary. We looked at various places, including those closer to the town centre but we decided the remote location & spa set up was the winner for us. To save time here I will jump right to... More 

Was this review helpful? Yes 6
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Daniel_Expat, Thank you very much indeed for taking the time and efforts for posting your review and for choosing us for your accommodation in Melaka. I would like to extend my apologies for the less than satisfactory experiences you had. We will definitely look into to prevent such repeat occurrences and guest dissatisfaction. Thank you again for sharing your... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 15, 2015

This resort located at exit of air keroh highway I have my family holiday here for 2 nights stay the room design is very natural and make by wood. the room is clean and cool. the overall resort using natural sun light and make yourself feel like in the forest. good environment. the swimming pool and wadding pool are nice.... More 

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PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Jacky2544, We are honored to received your valued feedback and very happy to know that you had a good stay with us. Thank you for your kind commendation and we appreciate your valuable comments. We look forward to your return and have a good day! More 

Melbourne, Australia
Top Contributor
72 reviews 72 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed February 12, 2015

The setting is real nice, little cabins in the forest. We were in the downstairs of a double stacked unit and there was absolutely no sound proofing, the noise was unbearable, every footstep, everything that was dropped was amplified. The pool area is nice with a pretty nice waterfall feature. The breakfast is extensive and really tasty. The staff are... More 

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear csmurf, First of all, we are honored that you have selected Philea Resort & Spa as your recent trip. We apologize for the noise that you had experienced during your stay with us and we will certainly look into improving them in our future plan. Thank you for your kind commendation and we appreciate your valuable comments. We look... More 

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