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All 7 Ayer Keroh hotels

Philea Resort & Spa

4.0 of 5 Resort (All-Inclusive)   |   Lot 2940, Jalan Ayer Keroh | off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
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Ranked #1 of 7 hotels in Ayer Keroh
A recent review
3 of 5 stars reviewed yesterday
Cydneygabriella Kuala Lumpur, Malaysia
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234 people have reviewed this hotel

Traveler rating
    39
    92
    53
    25
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82
69
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23
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
Kuala Lumpur, Malaysia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Overall environment is nice and relaxing,State beside highway and near by Tol of Ayer Keroh. Receptionist was friendly and good smile for welcoming.We were stay in 1 room of double story villa.We were checking the wifi once we stepped in to room due to the area of 3g connection was bad low,but the wifi totally cannot get it.We were been... More

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Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

It takes a great effort to call a resort a 5 star hotel. Any shortfall should be overcome by the exceptional service of its staff or its comfort. For one night stay I couldn't judge much but it is definitely not a place I will come to relax. The location is quite near to the Ayer Keroh exit of the... More

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Travelers are raving about these Ayer Keroh hotels

Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed 1 week ago

Came for a short weekend trip. Staff was all friendly and helpful, that was good but they did not seem all that experienced. Stayed in the pavillion room, imho the room and surroundings are gorgeous with all the trees and the big big bed and fluffy pillows. Food wise, very very VERY forgettable and not worth the money. The steamboat... More

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2 reviews
2 of 5 stars Reviewed 2 weeks ago

The Resort was place at ayer keroh but the location in maps is not updated inconvenient for traveler to get the correct direction to the hotel try google maps , waze GPS,Garmin & papago GPS system but still keep showing location is near the city. Overall the resort is nice service is good but the food is terrible totally no... More

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Singapore, Singapore
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Visited Melaka over the weekend. Drove for 2.5 hours from Singapore (quite a nice drive- highway all the way). The last time I visited Melaka was more than 15 years ago. Decided to stay at Philea Resort and Spa because it was located outside town (in Ayer Keroh) and also that it had great reviews. When we arrived at the... More

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Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My family and I booked 2 rooms for 5 adults and 1 child, which also included dinner and breakfast. We had been told we were having a Ramadhan buffet, but it was a steamboat dinner. Worst of all, we were given 2 tables of 3 for steamboat, which was totally unsuitable for a family, and for steamboat dinner! There was... More

Was this review helpful? Yes 2
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Nice spa resort but on that day itself due to public holiday,the room did not have a king size or queen size bed. We were given 2 single bed. Room is nice and cosy. I love the nature surrounding. The spa is good and the staff are all very polite and give us a very good service. Only that the... More

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Kuala Lumpur
Contributor
19 reviews 19 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed July 26, 2014 via mobile

Was here for a corporate teambuilding event. Conference facilities: Nothing extraordinary but does not replenish bottled water to tables after breaks. Just dumped at corner and not enough. Teambuilding: Had one short game at the open/archery area and made to walk all the way back to poolside for the other two games. Not very organised, probably due to organiser:participant ratio... More

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 23, 2014

Spent a night in Philea Resort and spa recently. Good points: 1) Wooden cabin which is very comfortable and gives you the out of the ordinary hotel experience. 2) Friendly & helpful staff 3) Clean facilities 4) Peaceful and quiet environment, perfect as a getaway Room for improvement: 1) Poor buffet spread 2) The airconditioner was not in good working... More

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PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Wilson1982_KL, Thank you for staying with us and it was a pleasure to receive a list of valuable feedback from your goodself. On areas where expectation was not met, we would like to apologize and we will definitely improve on it. We have shared your feedback with our team and that your comments have been discussed at length especially... More

Kuala Lumpur
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 15, 2014

The worst food that melaka could serve. Flies all over the buffet line. Far from jonker street or civilisation. No good phone signal. Even worst spa facilities. Bad staffing. Not worth the money. The room was clean and some things look new. But absolute waste of money.

Was this review helpful? Yes 3
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Additional Information about Philea Resort & Spa

Address: Lot 2940, Jalan Ayer Keroh | off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
Location: Malaysia > Melaka State > Central Melaka District > Ayer Keroh
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Philea Resort & Spa 4*
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Also Known As:
Philea Resort And Spa
Philea Hotel Ayer Keroh
Philea Resort & Spa Melaka State/Ayer Keroh, Malaysia

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Spanning over 15 acres, strategically located in the fast-developing Ayer Keroh in Melaka, Philea Resort and Spa is an extraordinary resort built utilising natural resources, including 8,000pieces of disused railway sleepers for the staircase and more than 6,000 tons of marble from Perak as block fencing. Recycled materials from shipwrecks are used as furniture in the lobby. ... more   less 
Number of rooms
201

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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