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Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
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Philea Resort & Spa
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Ranked #1 of 7 Hotels in Ayer Keroh
A recent review
3 of 5 stars reviewed 2 days ago
QuennieWinnie L
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308 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (308)
  • Mar-May only
    (73)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (83)
All months
1 review
3 of 5 stars Reviewed 2 days ago NEW

Service: A very good night staying with Philea to get away from the city life. The check-in and out process serve by a friendly staff. I'm pretty ok with the service. Room: The rooms were nice and cozy except the floor cleanliness. The floor was very sticky and sand. Food: Overall good. At the bread counter, please cover the bread... More 

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Johor Bahru, Malaysia
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Room is just nice; consider clean, air-cond is cold; environment is OK. The Staff is not friendly The only attractive facility is the swimming pool ( but the size is not consider Big) The buggy can only be used when check-in and out The breakfast is worse!! Little choices, not sufficient tables, not even provide sufficient food; all of us... More 

Was this review helpful? Yes
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear LeonYit85, Thank you for your valuable feedback. We have taken note on your comments and we will look into improving these areas for the betterment of our resort. We would like to take this opportunity to thank you for your support and we look forward to welcoming you back soon. Have a good day ahead. More 

malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this place after reading much review and it didn't disappoint me. We stayed here for a night which is a good get away from the city life. The check-in was swift and the staff are friendly. The rooms were nice and cozy except there are tiny ants running around the pantry area which it didn't bother me much.... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear ohohice, Thank you for taking the time to share your feedback. It is indeed a true pleasure to read that you enjoyed your stay and our services. Thank you as well for highlighting the ant issue and we will look into it immediately. We hope to welcome you back again soon on your next visit to Melaka. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I went to stayed for 1 night, when we enter the room,is extremely hot and the aircond is not cold enough,overall the room is okay. When come to night, the room temperature is getting lower but still not cold. There is nothing much can do in the resort. Breakfast is limited choices.

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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We drove 1.5hrs from KL to this resort with smooth highway speed. The resort have less crowd during fasting month. Enjoyed poolside & gym room equipments during our stay. Deluxe room was superb ! Breakfast is good but if can improve better......

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Jessey1113, Thank you for sharing your stay experience with us. We are delighted to know that you were happy with our hospitality, environment and products in all the areas. Thank you as well for highlighting our breakfast quality and we will look into this for future improvement. We hope to have you back with us again on your next... More 

Jakarta
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Philea is a very nice resorts which will offer you a cozy calm relaxing stay. The complex of resort have almost everything the guess need from pools, park, bar and restaurant. You dont need to take much efforts to get what u need. Me and partners were rent a room arranged like a small pavillions with a natural style of... More 

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PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear tresnatresna, Thank you for sharing your wonderful stay experience with us. We are delighted to know that you were happy with our environment and products in all the areas. Thank you for your kind commendations and we hope to have you back with us again on your next visit to Melaka. More 

Bukit Mertajam, Pulau Pinang, Malaysia
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 4 weeks ago

By the time im writing this review, Ive already stayed here 2 times. Basically i use Philea due to its vicinity in Air Keroh for my work purposes. Checking in was good, staff were polite and courteous at the front desk.... Rooms were good, their wooden design is nice amidst staying in a nature loving place.... Only downside was noise... More 

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PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear Balan3, We are honored to receive your feedback and very happy to know that you enjoyed your stay with us. We understand how important a quiet environment is and apologize for the noise you experienced. We will certainly look into improving them in our future plan. Thank you for your valuable comments and we hope to welcome back to... More 

Kuala Lumpur, Malaysia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon arrival at Philea Resort & Spa Melaka, even before entering our rooms, I was already impressed with the grand structure, and the lush greenery where each of the rooms were in these beautiful wood cabin structures. It felt serene, especially when we took the walk towards our room. This time around, Janice and Baby Martin were with me for... More 

Was this review helpful? Yes
PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear Isaactanjs, It is very pleasing to learn that you liked the room setting and enjoyed your stay with family. I will definitely share your heartfelt compliments with the team. Your praises are the best motivation for us. Once again we are truly appreciated your positive feedback and hope to welcome you back to the resort again in near future. More 

Kuala Lumpur, Malaysia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The resort surrounding is beautiful & well maintained. However, the pathways can be quite slippery if it rains. My 11 yo son enjoyed the swimming pool and me & daughter enjoyed the shades of the gazebo located beside the pool. It is very thoughtful of the management to provide shades. We stayed in the Pavilion room lower deck. We can... More 

Was this review helpful? Yes
PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear Misah22, Thank you for taking time to post your review following your recent stay in Philea Resort and Spa, Melaka. We are delighted to know that you and your family enjoyed your stay with us and we are glad you liked our bedding and swimming pool facilities. We have taken note on your concerns and we will look into... More 

Malaysia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 18, 2015

everything inside the hotel was just about money. We booked their 5th year anniversary package with RM555, the package included Complimentary access to outdoor swimming pool, gym, kids playroom and games room. Game room - Nothing inside beside 4-5 desktop, with super slow internet access, you have to pay RM5 to purchase token to play at the pool table, and... More 

Was this review helpful? Yes 4
PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear Kryanc, Thank you for your valuable feedback. We have taken note on your comments and we will look into improving these areas for the betterment of our resort. We would like to take this opportunity to thank you for your support and we look forward to welcoming you back soon. Have a good day ahead. More 

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