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Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
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1 room 1 guest
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Philea Resort & Spa
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311 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Any
English first
  • All months
    (311)
  • Mar-May only
    (73)
  • Jun-Aug only
    (97)
  • Sep-Nov only
    (58)
  • Dec-Feb only
    (83)
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Forfar, United Kingdom
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We spent 5 nights at this beautiful resort over the August public holiday. We drove to the resort which took less than three hours and is very easy to find. The hotel is located outside of the city and its cose to the bird park. The buffet breakfast is 80myr per person. Notes for the hotel- I would suggest having... More 

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Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The suite is nice, spacious and clean. The villa room smells musty, like the room hasn't been opened in months. Pool is ok, not large though. No pool bar at all. Reception staff are very nice and speak good English but other staff around the report speak hardly any English, makes it difficult to get information. Very low mobile phone... More 

Was this review helpful? Yes 1
Singapore
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. Was impressed during the check-in especially with the courteous and professional staff. However, when I wanted to take a shower I realised that there was no water running thru the taps. Called the front desk and someone immediately came and fixed the problem. After returning late at night from a day out at Jonker Street,... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear ImranJ, Please accept our sincere apologies for the inconvenience that you had during your recent stay with us. We take great care to ensure that important matters such as these are properly managed. On this occasion we have not succeeded in meeting to your expectations. We have also addressed your feedback to the various departments concerned for immediate improvement... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Service: A very good night staying with Philea to get away from the city life. The check-in and out process serve by a friendly staff. I'm pretty ok with the service. Room: The rooms were nice and cozy except the floor cleanliness. The floor was very sticky and sand. Food: Overall good. At the bread counter, please cover the bread... More 

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Johor Bahru, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 19, 2015

Room is just nice; consider clean, air-cond is cold; environment is OK. The Staff is not friendly The only attractive facility is the swimming pool ( but the size is not consider Big) The buggy can only be used when check-in and out The breakfast is worse!! Little choices, not sufficient tables, not even provide sufficient food; all of us... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear LeonYit85, Thank you for your valuable feedback. We have taken note on your comments and we will look into improving these areas for the betterment of our resort. We would like to take this opportunity to thank you for your support and we look forward to welcoming you back soon. Have a good day ahead. More 

malaysia
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 12, 2015

I booked this place after reading much review and it didn't disappoint me. We stayed here for a night which is a good get away from the city life. The check-in was swift and the staff are friendly. The rooms were nice and cozy except there are tiny ants running around the pantry area which it didn't bother me much.... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear ohohice, Thank you for taking the time to share your feedback. It is indeed a true pleasure to read that you enjoyed your stay and our services. Thank you as well for highlighting the ant issue and we will look into it immediately. We hope to welcome you back again soon on your next visit to Melaka. More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

I went to stayed for 1 night, when we enter the room,is extremely hot and the aircond is not cold enough,overall the room is okay. When come to night, the room temperature is getting lower but still not cold. There is nothing much can do in the resort. Breakfast is limited choices.

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Kuala Lumpur, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 8, 2015 via mobile

We drove 1.5hrs from KL to this resort with smooth highway speed. The resort have less crowd during fasting month. Enjoyed poolside & gym room equipments during our stay. Deluxe room was superb ! Breakfast is good but if can improve better......

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Jessey1113, Thank you for sharing your stay experience with us. We are delighted to know that you were happy with our hospitality, environment and products in all the areas. Thank you as well for highlighting our breakfast quality and we will look into this for future improvement. We hope to have you back with us again on your next... More 

Jakarta
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 3, 2015

Philea is a very nice resorts which will offer you a cozy calm relaxing stay. The complex of resort have almost everything the guess need from pools, park, bar and restaurant. You dont need to take much efforts to get what u need. Me and partners were rent a room arranged like a small pavillions with a natural style of... More 

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PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear tresnatresna, Thank you for sharing your wonderful stay experience with us. We are delighted to know that you were happy with our environment and products in all the areas. Thank you for your kind commendations and we hope to have you back with us again on your next visit to Melaka. More 

Bukit Mertajam, Pulau Pinang, Malaysia
Level Contributor
50 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed June 30, 2015

By the time im writing this review, Ive already stayed here 2 times. Basically i use Philea due to its vicinity in Air Keroh for my work purposes. Checking in was good, staff were polite and courteous at the front desk.... Rooms were good, their wooden design is nice amidst staying in a nature loving place.... Only downside was noise... More 

Was this review helpful? Yes
PhileaMelaka, Public Relations Manager at Philea Resort & Spa, responded to this review

Dear Balan3, We are honored to receive your feedback and very happy to know that you enjoyed your stay with us. We understand how important a quiet environment is and apologize for the noise you experienced. We will certainly look into improving them in our future plan. Thank you for your valuable comments and we hope to welcome back to... More 

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