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Philea Resort & Spa

Lot 2940, Jalan Ayer Keroh | Off Jalan Plaza Tol, Ayer Keroh 75450 , Malaysia
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Philea Resort & Spa
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Ranked #1 of 7 Hotels in Ayer Keroh
A recent review
4 of 5 stars reviewed yesterday
Hendra S
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293 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went in a group of family in May 2015. We have never guess that the resort is really a nature type of resort and that was amazing. We stay in a terrific room which is a log one. This is a new experience of us. the breakfast is really nice. The service is good as well. and the swimming... More 

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Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
30 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed yesterday NEW

No doubt the staff are really friendly and the internal design of the rooms are remarkable and unique. Jungle themed spacious rooms. Recommended get away for couple, family and business. In room dining is another good option next to their restuarant. Parking are limited inside. However the hotel has security guards Available for any vehicles parked out side. Nice swimming... More 

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Singapore, Singapore
Top Contributor
76 reviews 76 reviews
39 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We booked a 2 night stay at a Philea Suite room for a quick getaway and while our log cabin was rather charming with a beautiful bathroom of our dreams, we both thought that the price we paid wasn't quite justified by the experience we had at Philea. The good: 1. Our bathroom was huge and very beautiful, with a... More 

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Top Contributor
108 reviews 108 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Amazed by the cabin log rooms in this resort! They are made using actual real logs, staying in them amongst the lush greenery made you feel so close to Mother Nature. Beds were comfortable and air conditioning facilities were adequate within the cabin. The man made waterfalls were also very impressive

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Malaysia
Top Contributor
314 reviews 314 reviews
106 hotel reviews
195 helpful votes 195 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I booked a 2 night stay at Philea despite the majority reviews on Tripadvisor being mostly negative. We just had to check it out for ourselves to be entirely certain because during its heyday, Philea was the most revered resort in Melaka, but things could be very different after the change of management. We are told that... More 

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PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear D_Jekyll, Thank you very much for your candid review of your recent stay at our resort. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We certainly empathize about the points you mentioned especially the room that need updating and to ensure our staff is properly trained. We have taken your... More 

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Bought a 3D2N package via Groupon Malaysia which included a welcome drink, ice-cream & daily breakfast. Upon arriving, we were told that our room was not ready & to come back at 2 pm although I had emailed previously for special request to check-in early & was given an "OK" to do so. We came back at 3 pm after... More 

Was this review helpful? Yes 2
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Mdm, Thank you for taking the time to review our property. We truly value the opinions of our customers and we apologize that we did not meet your expectations. Providing our guests with the best possible hospitality and service has always been our mission. We have addressed the room issues and spoken with the employee in question. We want... More 

Travelers are raving about these Ayer Keroh hotels

Johor Bahru, Malaysia
Top Contributor
65 reviews 65 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The villa are all made from Log. Rooms are very spacious and good quality materials used. Due to the peak season our villa was quite far from the main building. But they provide buggy for check in and out time. Remember to bring and umbrella when it rains, bec there are no shade on path to main building. There are... More 

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PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Yming, Thank you for staying with us and we are elated to hear that you had a wonderful experience with us. And thank you for specifically highlighting on our resort facilities and our service. We are glad to know that we’ve made your stay a memorable one. Thank you and we are looking forward to welcoming you again on... More 

klang
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location : Melaka right after Ayer Keroh toll. Very easy to find. Rooms: Spacious and very woody. Perfect for people who loves nature. Food: Mediocre. Alright if you are not choosy Attraction: Good spa at a reasonable price FYI: Me and hubs booked the all in package for 3 days 2 nights which includes buffet breakfast, buffet lunch and buffet... More 

Was this review helpful? Yes 1
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Jessica, Thank you so much for taking the time to share your experience at Philea Resort and Spa, Melaka in detail. We're delighted to read that you had a lovely time with us and enjoyed your vacation. We look forward to hosting you again in the near future. Thank you very much. More 

Klang, Selangor, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Went for short local trip with my 2 kids. The place is so nice. Fresh enviroment. The staffs very helpful,my kids enjoy the complimentary welcome drink and also Ice-cream!. Rooms very nice, swimming pool is great!. There is kids play room also. Bad things is, our room cannot connect with hotel wifi, and hp signal is worst. Even to get... More 

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PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Jolin, Thank you for your glowing review and we are pleased to hear that you enjoyed the service as well as our facilities during your stay. Once again, thank you for taking the time to share your comments with us, and we all look forward to welcoming you back soon. More 

Kuala Lumpur, Malaysia
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A place that all people would like to go for a weekend gateway...2 days 1 night is superb! The nature was beautiful, staffs are polite and friendly, also helpful... love the shower because its really great specially after a swim at the pool. However, the pool was small to all the guests because some family come in village which is... More 

Was this review helpful? Yes
PhileaMelaka, Manager at Philea Resort & Spa, responded to this review

Dear Alicia, We are delighted to read how much you enjoyed your recent stay at Philea Resort and Spa, Melaka, and thank you for taking the time to leave such a great review in particular regarding our staffs and facilities. We look forward to welcoming you back to our resort soon! More 

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