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Hotel Seri Malaysia Melaka

Lot PT 12332 | Ayer Keroh, Ayer Keroh 75760, Malaysia
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Hotel Seri Malaysia Melaka
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Ranked #2 of 7 Hotels in Ayer Keroh
A recent review
3 of 5 stars Reviewed May 19, 2015
houzall
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35 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
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    (35)
  • Mar-May only
    (10)
  • Jun-Aug only
    (6)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (11)
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1 review
2 of 5 stars Reviewed 4 weeks ago

very poor service the moment we went to check in, had to wait more than 1hr, some of the lights were not working. they were suppose to add another bed to our room which they "forgot". bed sheets were not clean.Not recommend for elderly as there are no lift. as for the morning breakfast not much of a choice.

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HotelSeriMalaysia, Marketing & Communication Executive at Hotel Seri Malaysia Melaka, responded to this review

Dear Letchumi D, Thank you for your feedback. We value our customer interaction and are constantly looking for ways we can serve better to our guests. However, we regret to hear your bad experience with us and we will share this issue with the hotel’s management. Kindly please contact us directly at central@serimalaysia.com.my by providing your details so we may... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 19, 2015

The room was OK but the air conditional was to slow and it is not cooled. The food is moderate and not many choice. The good thing about this hotel is where they give a discount coupon for an entrance to many heritage place in Malacca.

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HotelSeriMalaysia, Marketing & Communication Executive at Hotel Seri Malaysia Melaka, responded to this review

Dear houzall, We greatly appreciate your feedback on our hotel and enjoyed the promotion coupons for the nearby attractions. However, we regret to hear about your stay and will share this issue with the Hotel's management. Please email us at central@serimalaysia.com.my Again, thank you so much for taking the time to share your experiences online and we hope you will... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 3, 2015 via mobile

The worst ever hotel I have been in till to date in 3star and above class. Its almost a kampung house with ants and insects occupying the room together...the breakfast...another joke...nothing left at 9.10am...only positively I found is the manager acknowledge that they are planning to do improvement ..he is really a nice guy but the ground staff is very... More 

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HotelSeriMalaysia, Marketing & Communication Executive at Hotel Seri Malaysia Melaka, responded to this review

Dear 914sanjayn, We regret to hear that you had a bad experience at our Hotel Seri Malaysia in Melaka. Your feedback is appreciated and we glad that you have met the Hotel Manager, as we constantly looking for ways we can better serve our guests. Please write us at central@serimalaysia.com.my We hope you will be giving us another chance and... More 

Travelers are raving about these Ayer Keroh hotels

Ipoh
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed January 12, 2015

I stayed during my family trip to Malacca. It was a good hotel for government servant. Food 5/10. Staff 9/10. Location 6/10. Pool 8/10. Price 7/10. Overall 7/10 or average. Quite far from town. Its good to have a car rather than to take a cab.

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Singapore
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 31, 2014

This is one of the better Seri Malaysia's chain of hotels we had stayed in. The reception staff were friendly and helpful . The hotel is sited in quite an ambient and green environment. There is also a swimming pool which is a hit with families with young children. However, more directional signs pointing to the locations of hotel rooms... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 10, 2014

The hotel is Iocated a few kilometers off the Ayer Keroh interchange at the North South Highway. Easy to locate the hotel, there are hotel signs at the main road after the interchange but the roads leading to the hotel is convoluted after turning off the main road. Arriving at late night, I was pleasantly surprised that they told me... More 

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Kuala Lumpur, Malaysia
1 review
3 of 5 stars Reviewed December 5, 2014

I was suprised that they charged for additional coffees, teas and sugars in the room - RM5?? they provide 2 sachet each for however insufficient sugar. You need to pay then you get additional. How much does a sachet of sugar cost with the room rate that you are offering. Unbelievable. Bedsheet with lots of stains and bathroom grouting is... More 

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1 review
1 of 5 stars Reviewed November 13, 2014

I stayed here only one night..n told myself never stay here again. There were no iron n board provided in the room..it's okay but they don't send it to the room..still acceptable..the worse is they provide it in front of some room..in some block which is far from your room..upstairs..n I find it horribly insensitive..the room is not cheap. Besides... More 

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Arau, Malaysia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 15, 2014

We arrived at the hotel around 9 pm on August 30, 2013. The reception was nice and friendly. The hotel situated in a remote place surrounded with young tropical rain forest about 20 km from Malacca city center. It was nice to stay longer but due to appointment we had made in early morning on the next day we have... More 

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Kuala Lumpur, Malaysia
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed August 22, 2014

I had the opportunity to stay for the first time at Sri Malaysia Air Keroh although I have visited Malacca several time. My visit was due to some work at Rumah Media MITC. I had the experience of Staying in Sri Malaysia Mersing,Johor Bahru,Penang, Port Dickson last stayed in 2008 BUT what I received was a complete Suprise about this... More 

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