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All 14 Bamburi hotels

Sarova Whitesands Beach Resort & Spa

3.5 of 5 Resort   |   Malindi Road, Bamburi, Mombasa 80100, Kenya
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80%
Ranked #1 of 14 hotels in Bamburi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Jags3 Broomfield, Colorado
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777 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (228)
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English first
Broomfield, Colorado
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed for three nights and didn't want to leave. The reservation process was smooth and great customer service. They picked us up and the driver gave us warm towels to refresh ourselves and chilled bottled water after we settled in the shuttle. The check-in process was fairly quick and they allowed us to check in a little early. Our... More

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Carmel, Indiana
Reviewer
4 reviews 4 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

My family traveled to Mombasa to visit relatives and enjoy a nice vacation. We chose the White Sands based on reviews and the proximity to our family. It was a great choice for our 12-night stay. The hotel and grounds are lovely. The staff treated us wonderfully. Wamboi in reception worked tirelessly to track down a bag that was lost... More

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The resort itself is beautiful with lovely pools and cosy seating areas. The restaurants have a wide selection of food but the food did seem to repeat itself a lot of the time so me and my husband did get a little bit bored of it. We luckily got a newly furnished room and it was lovely. The TV has... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 6 days ago NEW

Was in for a conference and their services were excellent apart from their conference which was not well arranged and materials and water not adequate but guess we were many of us and thought it's for holidays gate ways

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Chicago, Illinois
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are not travelling on a string, this is the best place in town. Kind personnel and beautiful beach. Clean and cosy. You can have long walks on the beach enjoying the tides and the sunrise. Recommended.

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We are pleased that you had a fantastic experience during your stay and the entire team is excited to... More

Manchester, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow! Just returned from 3 weeks in Kenya, and the final 9 days were spent at Sarova Whitesands Beach Resort. What can I say, at 27 I've stayed in my fair share of hotels, but this one is by far the best hotel I've ever stayed in. I went with my wife and had 9 of the most relaxing days... More

Was this review helpful? Yes 4
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We are pleased that you had a fantastic experience during your stay and the entire team is excited to... More

Ko Chang, Thailand
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The Hotel itself is lovely especially the rooms which have recently been refurbished and we were lucky enough to have one of these. For the most part the staff were friendly. But I have had on going problems with my check out billing. There was a dispute on charges for a dry cleaning bill which was not resolved - the... More

Was this review helpful? Yes 2
Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Checked in on the 28th of june and checked out on the 1st.Received well by the front office staff.Liked the food at the pavillions restaurant and the warm ever smiling Defloraha,keep it up gal.Rooms are excellent and the beach bar,spa are luvly.

Was this review helpful? Yes 2
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I checked in on 25th June and I am checking out on 29th February. The rooms are clean and the food is ok...hotel food. I felt disappointed when on my second day in this property when I dialled from my room #3029 to seek for room service. Ideally I requested the operator after dialling digit 0 that I wanted to... More

Was this review helpful? Yes 1
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Omambia V, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have... More

Nairobi, Kenya
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

We went on the 18th of June and from the beginning the food was horrible, and despite several complaints there were no changes in the food (we stayed for 8 nights) and were served the same bland menu everyday everyday. The rooms are old and rundown, especially the old wing and the staff was so incredibly rude to us.we were... More

Was this review helpful? Yes 2
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Additional Information about Sarova Whitesands Beach Resort & Spa

Address: Malindi Road, Bamburi, Mombasa 80100, Kenya
Phone Number:
Location: Kenya > Coast Province > Mombasa > Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 Top resorts Hotel in Bamburi #1 On the Beach Hotel in Bamburi #2 Family Hotel in Bamburi
Hotel Class
Official Description (provided by the hotel)
Located in Mombasa on 300 meters of white sandy beach, waterfalls and swaying palms,and lush gardens, the resort offers refreshing beach holiday experiences for families, weddings, honeymoon and spa holidays. To enhance customer value, 5 star PADI dive center, MV Dania wreck,water sports are all tailored to suit the customer need. Guests may voluntarily participate in giving back to the society through our various Corporate Social Responsibility projects on request. ... more   less 
Number of rooms
338

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