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Sarova Whitesands Beach Resort & Spa

Certificate of Excellence
Malindi Road, Bamburi, Mombasa 80100, Kenya
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1 room 1 guest
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Sarova Whitesands Beach Resort & Spa
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959 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (297)
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Nairobi, Kenya
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this Hotel yet again because i knew what to expect and was hoping i was not going to be disappointed........i was not.The Hotel has very good customer service inculcated on Staff right from the top to the groundsman and one is made to feel welcome as soon as you arrive there.They have recently introduced complimentary fresh juice and... More 

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Lancaster, Pennsylvania
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

"Wonderful experience" Excellent customer service, we went there for our honeymoon and we will definitely bring our children in the future.Excellent amenities! A very safe beach location ! Great food ! On the downside the taxi service is extremely pricey compared to the local rates so we would recommend taking a matatu or a tuk tuk !

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Windhoek, Namibia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Various clean swimmingpools to choose from. Very child friendly with kiddies pools and slide. Enough pool chairs for all guests. Excellent beach towel service. Good service at pool and beach bar. Drinks are very affordable. Beautifull clean white sandy beach. Only problem when taking a stroll on the beach are all the hawkers trying to sell you things. One can... More 

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Marlton, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked the 18 rooms in this hotel for 4 nights but had the worst service experience in this hotel. Hotel operation manager Jane and Raj we deal with and like to say they don’t care about customer at all. We got 12 renovated room and 6 old room which is not renovated. The old room are very dirty and... More 

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Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It was a long journey from Nairobi that took us roughly 8 hours plus only to have paid for a lousy stay. First we were greeted with a filthy room that wasn't well taken care of or even hygienic. The sink had spots of mud and the toilet smelt of urine. The room its self wasn't badly designed but having... More 

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Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Whitesands was the hotel we first visited when we started our honeymoon. The hotel staff was very helpful and had pleasant encounters with the dining, reception and housekeeping staff. The rooms were amazing and with great facilities for use. We enjoyed our meals and it was good to have a band playing as we took our dinner. We were quite... More 

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

As a member of the Board of ISACA Kenya Chapter, we held a Cybersecurity and Data Governance Conference at the Hotel from 29th - 31st July 2015 (attended by about 150 participants). The hotel has good conferencing facilities, nicely renovated & comfortable accommodation rooms, good food, courteous staff, 'softened' tap water, and nice sandy beach on the shore of Indian... More 

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Nairobi, Kenya
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The WHITESANDS beach resort has a long and lovely beachfront, with breathtaking views from the sea-facing rooms. This is a very big Hotel of over 400 rooms and although there were many conferences going on during our stay, the hotel staff and food were all first rate and could not have been much better, Mealtimes got very busy BUT we... More 

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Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing hotel! Great staff! The rooms big and very comfortable beds! The sea facing rooms are beautiful! There was a great variety of food as well! Definitely coming back! Asante Sarova! Always enjoyed the Sarova hospitality :)

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Nairobi, Kenya
Level Contributor
8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A good place to spend a break with family, amazing Staff and good sea view. Both indoor and outdoor activities for kids are good. the rooms are clean and spacious, while there is a variety of food and drinks to choose from. The pool bar is excellent with good choices of drinks, not forgetting the free wifi that is strong... More 

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Hotel Review Summarization

What travelers say

  • Swimming pool(6)
  • Very friendly(6)
  • Sea View room(4)
  • White sand(3)
  • Mosquito nets(3)
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460 photos of this hotel

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Pool/beach area (72)
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Room/suite (70)
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Dining (28)
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Family/play areas (1)
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Other (136)

Management photos: Courtesy of the property manager

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Room/suite (6)
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Hotel & grounds (7)
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Business center/function rooms (2)
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Dining (1)
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Pool/beach area (2)
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Other (8)
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