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Sarova Whitesands Beach Resort & Spa

Certificate of Excellence
Malindi Road, Bamburi, Mombasa 80100, Kenya
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Sarova Whitesands Beach Resort & Spa
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929 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi Region, Kenya
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

Our entire stay was magical...Loved the breakfast, sea food & bar cocktails. The rooms were spacious, extremely clean and our view was totally to die for. Tulia Spa is on it's own level....A must try. Can't wait to go back in August!!!

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London, United Kingdom
Top Contributor
50 reviews 50 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Simply amazing. The food that was served was also extremely delicious and our vegetarian needs were very well catered to. I highly recommend this place to anyone looking for a relaxing stay! Nice to have the beach on your doorstep too, I hope they maintain the high standards.

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Mombasa, Kenya
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I trully enjoyed my stay. excellent food, very very clean and I strongly recommend you visit Mombasa they treat tourists like royaltys there is no such thing as fear. So please visit Mombasa .i am writing is review from white sands hotel it is our 4th day today and still have 6 more days to enjoy the luxury.

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Nairobi, Kenya
Senior Contributor
43 reviews 43 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

from the main entrance to the reception,security at its best.clean rooms,great customer service,White sands is a five star hotel for good reasons.overlooking the ocean,serene and relaxing.worth every penny spent. good conference rooms and clean Lido restaurant,the beach bar awesome. book early,prices are high from August to February. 90% international tourists because of efficient service from airport to the hotel.a true... More 

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you enjoyed your stay and the entire team is excited to have been part... More 

Mombasa, Kenya
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Very helpful staff , excellent food, very very clean and I strongly recommend you visit Mombasa they treat tourists like royaltys there is no such thing as fear. So please visit Mombasa .i am writing is review from white sands hotel it is our 4th day today and still have 6 more days to enjoy the luxury. I have come... More 

Was this review helpful? Yes 2
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Oswestry, United Kingdom
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My second stay at the Sarova Whitesands. I have absolutely no negatives about this hotel. Staff, food, rooms, pools, ambience, are all excellent. The wonderful white, sandy beach are a few steps away.Keep it up, I will be back.

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

We made a mid year visit to the resort and had a great time. The staff were cordial and generally we received the level of service we have come to expect from this facility. Our only complaint was mainly in the housekeeping department where our room was left unattended on some days till almost 5pm. We did make our displeasure... More 

Was this review helpful? Yes 1
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The staff, food and rooms were perfection. We had beach facing rooms and were steps away from the soft white sand. The state if the art rooms were absolutely awesome. I highly recommend Sarova white sands

Was this review helpful? Yes 1
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I normally prefer villas whenever i visit mombasa but this time my sister and i thought we should do a hotel...we narrowed our choices to 3 and decided that whichever hotel that has the most positive reviews on trip advisor is the one that we will book...we settled on whitesands(so many positive reviews) ... We were not dissapointed a bit..the... More 

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, Let me take this opportunity on behalf of Sarova Whitesands Beach Resort and Spa to thank you so very much for having stayed at our resort. We are humbled to note that you enjoyed your entire stay. Am happy to note that the staff were always eager to assist and readily available anytime anywhere across the resort. Am... More 

Nairobi Region, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The place is really nice,rooms are spacious and neat,the staff are kind and very proffessional.good outdoor activities.the manager mr herman helped us to organise a surprise birthday with limited time available. Kudos to all the staff....

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

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