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Sarova Whitesands Beach Resort & Spa

Certificate of Excellence
Malindi Road, Bamburi, Mombasa 80100, Kenya
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Sarova Whitesands Beach Resort & Spa
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Sarova Whitesands Beach Resort & Spa
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884 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Diani Beach, Kenya
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was truly impressed with whitesands and it's staff. Given the current climate the staff and management have done an excellent job. The rooms are fantastic; we had a ocean view but having toured the hotel I would be just as happy with a garden view, the majority of which look out over the carp ponds or swimming pools. We... More 

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I am tired not because I am bored but due to the varied activities that the hotel offers. A hotel with the longest coast line ever. ...Water sports. ....! Lovely, friendly staff engaged to ensure that you get everything done for you. The refurbished wing is even better.... totally enjoying my stay here. Thank you sarova whitesands

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Nairobi, Kenya
Top Contributor
59 reviews 59 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at Whitesands right after the peak holiday season ended in January. This was our second stay here -we had previously visited in Oct 2012. We had a lovely time -the weather was not too hot, and even though there was a Coke convention it was not too crowded and we got some much needed relaxation.... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Visited in October 2014 and loved this resort. Food was plentiful and varied with great vegetarian options. Lots of fruit at breakfast. Grounds looked beautiful and room had a view of the gorgeous Indian ocean. Beach is public so expect local sellers, but handy if you want some fresh coconut water. There are jet skis on offer (additional cost) which... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

The view of the ocean is just spectacular. Sarova has the longest coastline. And the sand, it actually lives by the name. Sarova Whitesands. The water sporting options available are amazing Very good customer service. All the way from when you book your holiday trip, your arrival, your stay, comfort and departure. Margaret at the reception thank you very much... More 

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Nairobi, Kenya
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

As the name suggests, its situated on a beautiful white sandy beach. The hotel has great facilities, very nice rooms, and great food. There are several restaurants to choose from within the hotel and the service is great. I highly recommend this hotel.

Was this review helpful? Yes 1
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Yeovil, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My Son got married on Bamburi beach. The Whitesands is the best hotel I have ever stayed in the hotel is in acres of a beautiful garden's. The hotel rooms are very clean we had am ocean view room amazing. We were all inclusive the food was delisious. Staff were very friendly and always smiling and helpful. All in all... More 

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Nairobi
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been to hotels around Mombasa, but White sands proved to be the very best Let me start off by stating that the resort has good customer service. The staff( room service guys, reception, restaurant, the entertainment team,guards, managers everyone!) are patient,enthusiastic about their job-i mean they love it. Always friendly and going the extra mile to ask if... More 

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Simply the nest in mombasa.the staff are friendly and professional. Clean environment with multiple swimming pools.entertainment on the beach and sporting events.various beach activities. U can chill by the pools or be at the beach by the bar. The Tulia spa is calm a place to re energise. I will always recommend this place.

Was this review helpful? Yes 1
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Mombasa, Kenya
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Spent a night and a day. The rates were quite high- with conformity to the "high" season(of which the place was barely half full). The new renovated rooms look fantastic but are quite small for such rates-one would actually even think they would even have a bathtub for a more leisurely experience. However, I particularly commend the receptionist (Lawrence Otieno... More 

Was this review helpful? Yes 1
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We are pleased to know that you enjoyed your stay with us and that we exceeded your expectations particularly... More 

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