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Sarova Whitesands Beach Resort & Spa

Certificate of Excellence
Malindi Road, Bamburi, Mombasa 80100, Kenya
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Sarova Whitesands Beach Resort & Spa
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Sarova Whitesands Beach Resort & Spa
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939 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nairobi, Kenya
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed today NEW

Even though this is my fifth visit (in both private and business capacity) I still get extremely annoyed by the absolute lack of professionalism exhibited by the staff and management. Compared to the other hotels/resorts in the vicinity the Sarova Whitesands Beach Resort is nice, the rooms have recently been upgraded and the quality of the food is decent, yet... More 

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Union, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

Awesome hotel on the north coast in mombasa. Beautiful, clean and safe. All five pools were clean at all times. Food was good. They had a variety of food choice for breakfast and dinner. A wide selection to choose from. All workers were very courteous and very professional.

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Nairobi, Kenya
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed in the Palm room and the view was fantastic, they have been refurbished and are very warm and the look very beautiful and clean and with modern facilities. It was not sea front but the view of the lovely swimming pool and well manicured gardens was so breath taking. The hotel has a variety of places that one... More 

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Nairobi, Kenya
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I just love this place. I come here all the time am at the Coast. Very friendly staff that conduct themselves in a professional manner, got a room upgrade and I couldn't have asked for more. Food is plenty and a wide variety. They had a selection of food accommodating different cultures; Coastal, Continental, Indian.. I was awake at 2am... More 

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Mumbai (Bombay), India
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a large spacious, gracious Beach Hotel. On our first day the hotel was hosting almost 5 separate corporate conferences. It was loud, messy and we were wondering how we would last the duration of our stay. The magic, the next day all the conference delegates were gone and the hotel recovered to a very pleasing and charming beach... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

The experience was worthwhile and excellent. fell in love with the beach and breathtaking views from my hotel room. i also enjoyed the coastal foods, plenty of fun activities to carry out that we couldn't get the chance to do them all. The rates were quite good and affordable

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Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Nairobi, Nairobi, Kenya
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My experience here was not very nice to begin with.. maybe it was due to the fact that the hotel was fully booked.. So I got an old room with two beds and asked to be changed.. this didn't go too well and after raising hell it happened.. by this time I was really pissed. Going for dinner felt like... More 

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Nairobi Region, Kenya
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our entire stay was magical...Loved the breakfast, sea food & bar cocktails. The rooms were spacious, extremely clean and our view was totally to die for. Tulia Spa is on it's own level....A must try. Can't wait to go back in August!!!

Was this review helpful? Yes 2
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

London, United Kingdom
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Simply amazing. The food that was served was also extremely delicious and our vegetarian needs were very well catered to. I highly recommend this place to anyone looking for a relaxing stay! Nice to have the beach on your doorstep too, I hope they maintain the high standards.

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More 

Mombasa, Kenya
3 reviews
5 of 5 stars Reviewed 3 weeks ago

I trully enjoyed my stay. excellent food, very very clean and I strongly recommend you visit Mombasa they treat tourists like royaltys there is no such thing as fear. So please visit Mombasa .i am writing is review from white sands hotel it is our 4th day today and still have 6 more days to enjoy the luxury.

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Swimming pool(6)
  • Very friendly(6)
  • Sea View room(4)
  • White sand(3)
  • Mosquito nets(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Pool/beach area (71)
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Dining (28)
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Hotel & grounds (7)
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Pool/beach area (2)
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Other (8)
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