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All 14 Bamburi hotels

Sarova Whitesands Beach Resort & Spa

3.5 of 5 Resort   |   Malindi Road, Bamburi, Mombasa 80100, Kenya
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79%
Ranked #1 of 14 hotels in Bamburi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
StevenZweig Chicago, Illinois
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773 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
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English first
Chicago, Illinois
Contributor
18 reviews 18 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

If you are not travelling on a string, this is the best place in town. Kind personnel and beautiful beach. Clean and cosy. You can have long walks on the beach enjoying the tides and the sunrise. Recommended.

Was this review helpful? Yes
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We are pleased that you had a fantastic experience during your stay and the entire team is excited to... More

Manchester, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wow! Just returned from 3 weeks in Kenya, and the final 9 days were spent at Sarova Whitesands Beach Resort. What can I say, at 27 I've stayed in my fair share of hotels, but this one is by far the best hotel I've ever stayed in. I went with my wife and had 9 of the most relaxing days... More

Was this review helpful? Yes 3
Raj V, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We are pleased that you had a fantastic experience during your stay and the entire team is excited to... More

Ko Chang, Thailand
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The Hotel itself is lovely especially the rooms which have recently been refurbished and we were lucky enough to have one of these. For the most part the staff were friendly. But I have had on going problems with my check out billing. There was a dispute on charges for a dry cleaning bill which was not resolved - the... More

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Checked in on the 28th of june and checked out on the 1st.Received well by the front office staff.Liked the food at the pavillions restaurant and the warm ever smiling Defloraha,keep it up gal.Rooms are excellent and the beach bar,spa are luvly.

Was this review helpful? Yes 1
Nairobi, Kenya
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I checked in on 25th June and I am checking out on 29th February. The rooms are clean and the food is ok...hotel food. I felt disappointed when on my second day in this property when I dialled from my room #3029 to seek for room service. Ideally I requested the operator after dialling digit 0 that I wanted to... More

Was this review helpful? Yes 1
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Omambia V, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have... More

Nairobi, Kenya
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

We went on the 18th of June and from the beginning the food was horrible, and despite several complaints there were no changes in the food (we stayed for 8 nights) and were served the same bland menu everyday everyday. The rooms are old and rundown, especially the old wing and the staff was so incredibly rude to us.we were... More

Was this review helpful? Yes 1
Nairobi
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I checked in at The Whitesands on 25th June and was warmly received by the front office staff. The rooms are great and menu is all inclusive. The staff in this hotel are all warm and will serve you with a smile

Was this review helpful? Yes
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Becky1973Nairobi, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience and the entire team is excited to have been... More

Colchester, United Kingdom
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

What can I say ??? The perfect place to get married !! As we did. All the staff without exception were amazing ! We were very looked after, and couldn't have ask for more. We did pay for the upgrade and understand that we would have been upgraded anyway as we were getting married, but others in other party, didn't... More

Was this review helpful? Yes
Francis M, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Janie1969, I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort and Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. We have taken note that you had a fantastic experience during your stay and the entire team is excited... More

Jhb
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

One of my nicest breaks! The Hotel was clean, great sea views and the staff over eager to help and friendly. I will definitely return. The food was great at The Pavilion restaurant - vast choice on the buffet. Plenty of entertainment as well. Special mention to Margaret at front desk and Phillip at Lido restaurant for the extra mile.... More

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Nairobi
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Great food, clean rooms, great pools. Stephen and the other waiters in the Pavillion Restaurant dining room are always ready to help, but are not always hovering at your elbows like other places. We will come back again!

Was this review helpful? Yes
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Additional Information about Sarova Whitesands Beach Resort & Spa

Address: Malindi Road, Bamburi, Mombasa 80100, Kenya
Phone Number:
Location: Kenya > Coast Province > Mombasa > Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Reservation Options:
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Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#1 On the Beach Hotel in Bamburi #1 Top resorts Hotel in Bamburi #2 Family Hotel in Bamburi
Hotel Class
Official Description (provided by the hotel)
Located in Mombasa on 300 meters of white sandy beach, waterfalls and swaying palms,and lush gardens, the resort offers refreshing beach holiday experiences for families, weddings, honeymoon and spa holidays. To enhance customer value, 5 star PADI dive center, MV Dania wreck,water sports are all tailored to suit the customer need. Guests may voluntarily participate in giving back to the society through our various Corporate Social Responsibility projects on request. ... more   less 
Number of rooms
338

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