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All 14 Bamburi hotels

Sarova Whitesands Beach Resort & Spa

3.5 of 5 Resort   |   Malindi Road, Bamburi, Mombasa 80100, Kenya
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Sarova Whitesands Beach Resort & Spa
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79%
Ranked #1 of 14 hotels in Bamburi
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
jollytinman Harrow England
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Harrow England
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Hotel in general Very nice hotel. It felt like a 5 star establishment through its ambience, the check in service, as it was slick. Told to take a seat in reception provided with a refreshing drink and cool hand/face towel while our check in process was being taken care of by the concierge staff. As we were all-inclusive we were... More

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Abu Dhabi, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I was unaware that the sea view rooms were the renovated rooms before arrival. I asked Edel if I could change rooms after many issues with my room she was not nice to me at all. Then, Michael the manager in Lido bar called Angela in order to assist me she was extremely helpful and moved me to a wonderful... More

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Toronto, Canada
Top Contributor
71 reviews 71 reviews
37 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

My experience was unfortunately less than stellar. This hotel promotes itself as a five star location, but I would give it three, compared to any other global or Kenyan five star resort. Here are the reasons: - mixed-up reservation and wrong spelling of my name led to check-in confusion and long wait time. - standard room is completely from the... More

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mike k, General Manager at Sarova Whitesands Beach Resort & Spa, responded to this review

Dear Guest. I would like to take this opportunity to thank you for having chosen Sarova Whitesands Beach Resort & Spa as your preferred hotel during your recent holiday and having spared time to share your memorable experience in this forum. Sarova Whitesands Beach Resort and Spa is in deed a holiday destination for you and we cant thank you... More

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The hotel passed for some improvement in the rooms that became very nice, comfortable and clean, the internet is good quality, the bed is very nice, the new AC control provide a very good process to get a good temperature for your night, the bathrooms that was refurbished became very nice, clean and comfortable as well, I had a small... More

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Noida, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I went there with family and this comes out to be one of the best family vacation place. its value for money. Very good swimming pool, connected with beach with awesome water sports facilities for kids and you can go for snorkelling. Very nice beach. Hotel had good internet and food was awesome. highly recommend. its bit costly but worth... More

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Milwaukee, Wisconsin
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We took a group there to enjoy the beach for the day. You need to either buy a meal or pay a cover charge, but it is totally worth it. Beware of the beach peddlers (which are everywhere) as soon as you set foot on the beach. We enjoyed a camel ride, a ride on the catamaran and swimming as... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

In the context of a corporate event, good value for money. Old style 1990's , no real mark of differentiation. Good beach for morning walks, swimming pool good but with a high occupancy it can be crowded. When it comes to the food, a complete lack of imagination! Boring buffet , same stuff basically all week!

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Warrington, United Kingdom
Contributor
14 reviews 14 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Two weeks here, with a safari break sandwiched in between, was lovely. Mianzi cafe fab, choice of steaks salads, pizzas, all freshly cooked, and lovely bread rolls and butter to start. The buffet restaurant was good too. I really do not understand how anyone ever struggles to find an enjoyable meal, even if you are vegetarian. All the staff were... More

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kigali
Top Contributor
106 reviews 106 reviews
54 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel could be very good with some renovations. On the plus side: the beach is very nice, there are several pools spread out on quite a large property so even though it's a large hotel you don't feel crowded and the seafood restaurant is very good. On the negative side: the rooms are quite old, there's brown water that... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at Sarova Whitesands in December. Our room overlooked the beach and I believe it was one of the recently refurbished ones as it was absolutely stunning! Very clean and comfortable. Their customer service was outstanding. This was my first trip to Kenya, I visited the country to explore my husband’s mother land. We stayed in many places but I... More

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Additional Information about Sarova Whitesands Beach Resort & Spa

Also Known As:
Sarova Whitesands Beach Resort And Spa
Sarova Whitesands Beach Hotel Bamburi
Sarova Whitesands Beach Resort
Sarova Whitesands Beach Hotel
Whitesands Hotel Mombasa
Sarova Whitesands Beach Resort & Spa Kenya/Bamburi
Address: Malindi Road, Bamburi, Mombasa 80100, Kenya
Phone Number:
Location: Kenya > Coast Province > Mombasa > Bamburi
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Bamburi
#1 Top resorts Hotel in Bamburi
#1 Family Hotel in Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sarova Whitesands Beach Resort & Spa 3.5*
Official Description (provided by the hotel):
Located in Mombasa on 300 meters of white sandy beach, waterfalls and swaying palms,and lush gardens, the resort offers refreshing beach holiday experiences for families, weddings, honeymoon and spa holidays. To enhance customer value, 5 star PADI dive center, MV Dania wreck,water sports are all tailored to suit the customer need. Guests may voluntarily participate in giving back to the society through our various Corporate Social Responsibility projects on request. ... more   less 
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