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All 14 Bamburi hotels

Neptune Beach Resort

4.0 of 5 Resort (All-Inclusive)   |   Bamburi Beach | 83125, Mombasa, Bamburi, Mombasa, Kenya
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Ranked #5 of 14 hotels in Bamburi
A recent review
5 of 5 stars reviewed 1 week ago
Travel_Snack Washington DC, District of Columbia
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208 people have reviewed this hotel

Traveler rating
    83
    79
    34
    7
    5
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41
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Washington DC, District of Columbia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently spent 3 days at this hotel in Mombasa. We were greeted at the front desk with a cool drink and were able to check in quickly, before being led to our room. Throughout our stay, we found the entire staff to be very friendly and always helpful. We stayed in one of the suites which was quite spacious... More

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Pfaffstatten, Austria
1 review
4 of 5 stars Reviewed 2 weeks ago

The Neptune Beach Resort in Bamburi / Mombasa is a good, very family-run hotel. Not too long, but everything available. Extremely friendly and helpful staff. So I gladly give from the heart for a recommendation on the item. Alexandra and Walter

Review collected in partnership with this hotel

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Leeds, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We arrived at Neptune Beach Hotel in the taxi transfer that had been organised by the hotel. We were greeted with big, warm smiley faces and a nice cold drink. There had been a few hiccoughs with our internal flight and were having issues with our travel agent however, the staff were more than sympathetic and more than accommodating in... More

Was this review helpful? Yes 1
Mombasa, Coast, Kenya
Contributor
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed July 5, 2014

The rates were surprisingly low whilst we booked this hotel, so I wasn't expecting exceptional 5 star treatment. However, when we arrived, we were greeted by friendly staff and welcomed with refreshments. Not a bad start considering the fact that my expectations weren't too high. The room was spacious, a little dated (judging by the tv and other electrical appliances... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 19, 2014 via mobile

I stayed at this hotel for 5 nights. It is a nice hotel, with clean rooms, good food with new dishes every day, very nice staff, nor very crowded. Am recommand the hotel, i hve no negative point to add, it is a basic 4 stars small hotel.

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Nairobi, Kenya
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 28, 2014

colorful welcome lobby.Spacious rooms with.One and only hotel with all inclusive services to have a memorable holiday. international standards cuisine with theme night.Fresh water swimming pool.Hospitable staff and all of what one may need on holiday.

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

Stayed here in early May for a week on a last minute all inclusive package. I got an upgrade to an Ocean View room, which was spacious and quiet. The all inclusive food and drinks were plenty, albeit a bit boring. It is as if the chef has a cookbook from the seventies and he cooks and presents his food... More

Was this review helpful? Yes 1
Nairobi, Kenya
1 review
5 of 5 stars Reviewed May 14, 2014 via mobile

I have stayed at all 3 neputne hotels on the Kenyan coast for many years. I have nothing but praise for the management team and staff. All the hotels are designed to take full advantage of their beach front locations and views. Great open planned common spaces and large airy rooms. I just stayed at their Bamburi hotel while I... More

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Nairobi, Kenya
1 review
5 of 5 stars Reviewed May 7, 2014

The best place to be for love birds, we really enjoyed our stay at Neptune,the staff are so friendly, polite and welcoming especially the lady at the reception and at the coffee section they really have a nice spirit. the hotel is beautifully done both on the inside and outside, rooms are in good condition, the waiters are wonderful they... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 1, 2014

Nice ambience friendly staff....awesome rooms ....a great room for improvement on the food though. Both the menus as well as quality. It was disheartening esp at the feet of hunger!!otherwise good holiday. .....

Was this review helpful? Yes 1
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Additional Information about Neptune Beach Resort

Address: Bamburi Beach | 83125, Mombasa, Bamburi, Mombasa, Kenya
Location: Kenya > Coast Province > Mombasa > Bamburi
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Neptune Beach Resort 4*
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Also Known As:
Sentido Neptune Beach Hotel Bamburi
Neptune Beach Hotel
Neptune Beach Resort Kenya/Bamburi

249 photos of this hotel

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Amenities

Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Top resorts Hotel in Bamburi #3 Luxury Hotel in Bamburi #5 On the Beach Hotel in Bamburi
Hotel Class
Official Description (provided by the hotel)
Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience. ... more   less 
Number of rooms
78

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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