We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ruslamere Guest House, Spa and Conference Centre

4.0 of 5 14 Langeberg Rd | 12 Langeberg Rd, Durbanville 7551, South Africa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Ruslamere Guest House, Spa and Conference Centre
Professional photos View all
Browse nearby
Ruslamere Guest House, Spa and Conference Centre
Write a Review

59 reviews from our community

Traveler rating
    34
    10
    7
    2
    6
See reviews for
4
7
4
32
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
  • All months
    (59)
  • Mar-May only
    (17)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (12)
All months
1 review
1 of 5 stars Reviewed yesterday NEW via mobile

We arrived at Ruslamere on the 23rd of December for them to have only messed up our booking . We had booked three rooms of which two were interleading as we have 2 young kids. On arrival they gave us three seperate rooms which was not acceptable . We insisted on the agreed interleading rooms which they clearly gave to... More 

Was this review helpful? Yes
Cape Town, Western Cape, South Africa
1 review
1 of 5 stars Reviewed 3 weeks ago

Our company had our end year function in the private venue. Main meal was good and well presented, but major lack of service. Our guests had to walk to and from the bar for their drinks and coffee. Dirty plates and glasses were not removed. We had to keep on asking the kitchen for the dessert which was late and... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear 546trip, Thank you for the time and effort you took to write to us with your feedback concerning the problems experienced during your function. We want to apologize for the completely unacceptable service that you experienced. Your experience was not reflective of the usual high standard we aim to deliver. We are grateful that you brought these issues to... More 

Reviewer
4 reviews 4 reviews
1 of 5 stars Reviewed 3 weeks ago

So many problems.. We arrived and were taken to our room which was tidy but not clean, there was toothpaste all over the mirror. Next i looked for the welcome folder for information on the available facilities and breakfast time.. There was no information in the room. After calling reception from our personal cell phone (because there was no information... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Danielle T, On behalf of the staff and management of Ruslamere Hotel, Spa and Conference Centre, I want to apologise for the completely unacceptable service that you experienced. We know that we cannot truly make amends after the events, but we do hope that you will accept our apologies for the incident. We value all our clients and must... More 

Western Cape, South Africa
2 reviews
5 of 5 stars Reviewed 4 weeks ago

We had a birthday party and was amazing! Nice jungle gyms to keep kids entertained and party venue is lovely! Food was delicious and Zenda is awesome!Will definitely book another party.A+ for service!

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Cupidscrumbs, Thank you for your positive feedback. We were very happy to have host you and look forward to welcoming you back. Kind Regards, The Ruslamere Team More 

1 review
4 of 5 stars Reviewed November 18, 2014

Very efficient and friendly. The airport transfers and point to point transfers were very welcome and negated needing to hire a car, although they were available. The restaurant menu was very good and the prices reasonable. The room and bed were very comfortable though there was mould in the shower which should be removed. The kitchen sink tap was loose... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Kerrin K, Thank you for your pleasant review. We are happy that you enjoyed your stay and look forward to having you back soon! Kind Regards, The Ruslamere Team More 

East Grinstead, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 18, 2014

Very pleasant establishment. The staff were very helpful, especially as I was quite ill. The room/apartment was clean and the bed was really very nice - LOADS of pillows! (Felt like sleeping next to Table Mountain!) Restaurant served decent food and service was prompt. I had the ostrich burger and it was more than I could eat, but I got... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Tim S, Wow! Thank you for the great feedback! We are so glad you had a great stay and look forward to seeing you back soon! Kind Regards, The Ruslamere Team More 

Durbanville, Western Cape, South Africa
1 review
5 of 5 stars Reviewed November 17, 2014

On Saturday, 15 November 2014 I hosted a "post baby bash" for a dear friend. It was supposed to be a baby shower but the little guy decided to make his appearance a bit earlier. I had booked the private venue and when i arrived early the Saturday morning, the tables were set as per prior arrangements with management. The... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Karla, Thank you so much for your positive feedback. We are glad we could be part of your “post baby bash” and that the day was a real success. We hope to see you again soon! Kind Regards The Ruslamere Team More 

1 review
1 of 5 stars Reviewed November 14, 2014

A place not to stay. My room on the first night was so noisy that I had no sleep whatsoever. I was moved on the second day to a room Harry Potter would have thought luxurious during his stay with the dursleys. No windows, faulty aircon a frosted glass door with flickering lights outside. Shower handles that don't work. The... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Mark, Thank you for your feedback concerning the problems experienced during your stay. We have taken your comments very seriously and will be paying close attention to the issues brought forth. We hope to welcome you back soon so that you may experience the changes brought forth. Kind Regards The Ruslamere Team More 

Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 13, 2014

Before arrival, I was really looking forward to my stay at Ruslamere, Spa and Conference Centre. Arrival was late and check in was quick and efficient. Rooms were neat and tidy and recently renovated so felt new and refreshed. A lovely welcome letter on the pillow offering those little extras like a shaving kit if needed. Just ask at reception.... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Grant, Thank you for your feedback concerning the problems experienced during your stay. We have taken your comments very seriously and will be paying close attention to the issues brought forth. This is not the level of service we aim to achieve. We hope we can welcome you back soon so that you can experience the level of guests... More 

Brackenfell, Western Cape, South Africa
1 review
5 of 5 stars Reviewed November 10, 2014

We booked a private venue at Ruslamere for my wife’s baby shower. The setting, the ambiance and the food was excellent. It was enjoyed by all 40 guests. Most of the people only stay approx. 10km away from this venue and never realised that it exists and weren't even aware of the facilities available. We'll definitely be back. All thanks... More 

Was this review helpful? Yes
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Garth, Thank you for your kind words! We are so happy you had a great time! We look forward to welcoming you back in the future so that you and your wife can fully enjoy everything we have to offer. Kind Regards, The Ruslamere Team More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ruslamere Guest House, Spa and Conference Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ruslamere Guest House, Spa and Conference Centre

Address: 14 Langeberg Rd | 12 Langeberg Rd, Durbanville 7551, South Africa
Location: South Africa > Western Cape > Cape Town > Durbanville
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ruslamere Guest House, Spa and Conference Centre 4*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Hotels.com, Odigeo and Tingo so you can book your Ruslamere Guest House, Spa and Conference Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ruslamere Guest House, Spa And Conference Centre Durbanville, Cape Town, South Africa

57 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Bathroom (2)
Viewed
View from room (1)
Viewed
Dining (4)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (45)
Viewed
Dining (28)
Viewed
Room/suite (7)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay