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Ruslamere Guest House, Spa and Conference Centre

14 Langeberg Rd | 12 Langeberg Rd, Durbanville 7551, South Africa
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Best prices for: 1 room 1 guest
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Ruslamere Guest House, Spa and Conference Centre
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Ruslamere Guest House, Spa and Conference Centre
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76 reviews from our community

Traveler rating
    38
    10
    12
    4
    12
See reviews for
7
11
4
40
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (76)
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    (28)
  • Jun-Aug only
    (14)
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    (16)
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    (18)
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Durban, South Africa
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked a room while traveling on business. I was given a neat mini studio unit inside the secondary building. My room did not have a single window facing outside so I could not get any fresh air in at any given point. The corridor is tiled and I could hear the steps of every other guest and the wheels... More 

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Johannesburg, South Africa
2 reviews
1 of 5 stars Reviewed 2 weeks ago

Accommodation: Decent. 3 out of 5. The room was generally clean. Unfortunately, when I pulled back the bedside table to access the wall plug, I was met by fluff, what a pity. Food: Terrible. 1 out of 5. I ate only because I needed something in my stomach. On my second night stay, I ordered my steak medium rare &... More 

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1 review
1 of 5 stars Reviewed 2 weeks ago

The overall service was terrible. The staff was unhelpful and food was horrible! Waited 2 hours for dinner to be served and the kitchen manger, JP, was very dismissive and uninterested when a colleague complained about being served chicken that was off! Very disappointing! Pity because it really is a peaceful and beautiful establishment...

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Restaurant manager was rude when he was told about the chicken being off. Rafael the waiter was very helpful. Verushka must be the worst person in the world, her attitude stinks. Will never recommend this place to anyone. Or maybe its cause we black, maybe they'll treat other races well.

Was this review helpful? Yes 1
Cape Town, South Africa
1 review
3 of 5 stars Reviewed 4 weeks ago

The initial booking of the venue with the event organiser Ilanza was easy, the fact that she doesn't work there anymore is a big loss to the restaurant. When I got to the restaurant a 18 seated table was ready for me when I specifically requested the couch area, I had to wait for other guest to finish up before... More 

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Cape Town
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had no complaints with our accommodation, except that the bathroom was bigger than the bedroom - bad planning somewhere! The restaurant was hopeless. On the afternoon of our arrival we went to the Restaurant and ordered some Ceylon tea. This took ages to arrive and they brought Rooibos! We sent this back and eventually got our Ceylon tea, which... More 

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Johannesburg, South Africa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 20, 2015

On a previous visit to Ruslamere I complaint about the poor quality of the room. They gave me letter of apology and moved me to a different room. On Monday the 16/03/2015 when I booked in, the room was in a poor condition and I booked out and found other accommodation.

Was this review helpful? Yes 1
Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 19, 2015

My husband and I had been looking for a place to stay in the area and this was the best we could fin on such short notice considering the Cape Carnival was on. On arrival we had a wonderful experience and soon went down hill from there. On checking in we had been given a twin room instead which was... More 

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Contributor
20 reviews 20 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 19, 2015

Decided to give the Ruslamere Guest House another chance! Sadly I am not destined to stay here and have a good experience. This time I arrived to a room that must have had 50 chain smokers staying in it!! It was a late check in so options were few! The staff were very accommodating and managed to find another room... More 

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Pretoria, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 9, 2015

I stayed for two nights in studio 124. Room was good, spacious, tea and coffee station, small kitchenette. You need to ask for Wifi password at reception, no information in information folder in room. Breakfast was disappointing, pretty standard for a 4 star establishment. Saw directions for indoor pool, but no information given by reception on the pool. Gardens are... More 

Was this review helpful? Yes 1
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