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Ruslamere Guest House, Spa and Conference Centre

14 Langeberg Rd | 12 Langeberg Rd, Durbanville 7551, South Africa
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Ruslamere Guest House, Spa and Conference Centre
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Ruslamere Guest House, Spa and Conference Centre
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72 reviews from our community

Traveler rating
    38
    10
    12
    3
    9
See reviews for
7
11
4
36
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
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    (72)
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    (24)
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    (14)
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    (16)
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    (18)
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Cape Town, South Africa
1 review
3 of 5 stars Reviewed today NEW

The initial booking of the venue with the event organiser Ilanza was easy, the fact that she doesn't work there anymore is a big loss to the restaurant. When I got to the restaurant a 18 seated table was ready for me when I specifically requested the couch area, I had to wait for other guest to finish up before... More 

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Cape Town
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had no complaints with our accommodation, except that the bathroom was bigger than the bedroom - bad planning somewhere! The restaurant was hopeless. On the afternoon of our arrival we went to the Restaurant and ordered some Ceylon tea. This took ages to arrive and they brought Rooibos! We sent this back and eventually got our Ceylon tea, which... More 

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Johannesburg, South Africa
1 review
1 of 5 stars Reviewed 1 week ago

On a previous visit to Ruslamere I complaint about the poor quality of the room. They gave me letter of apology and moved me to a different room. On Monday the 16/03/2015 when I booked in, the room was in a poor condition and I booked out and found other accommodation.

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Cape Town Central, South Africa
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

My husband and I had been looking for a place to stay in the area and this was the best we could fin on such short notice considering the Cape Carnival was on. On arrival we had a wonderful experience and soon went down hill from there. On checking in we had been given a twin room instead which was... More 

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Contributor
18 reviews 18 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Decided to give the Ruslamere Guest House another chance! Sadly I am not destined to stay here and have a good experience. This time I arrived to a room that must have had 50 chain smokers staying in it!! It was a late check in so options were few! The staff were very accommodating and managed to find another room... More 

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Pretoria, South Africa
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed for two nights in studio 124. Room was good, spacious, tea and coffee station, small kitchenette. You need to ask for Wifi password at reception, no information in information folder in room. Breakfast was disappointing, pretty standard for a 4 star establishment. Saw directions for indoor pool, but no information given by reception on the pool. Gardens are... More 

Was this review helpful? Yes 1
Pinehurst, North Carolina
Contributor
12 reviews 12 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 11, 2015

This was our first visit to South Africa and was not quite sure what expect but after traveling 16+ hours we were extremely impressed with our accommodations. The property was beautifully manicured and had ample room for large group to visit. Our room was quite large and very clean. The restaurant was very accommodating to our big group and the... More 

Was this review helpful? Yes 1
Cape Town, South Africa
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 10, 2015

My husband decided to surprise me with a night away to Ruslamere for our 5 year anniversary. We made our way to the hotel after work on Friday, looking forward to a spa treatment and a swim in the indoor pool (my husband specifically told me to pack my costume!) We arrived and were taken to our room – firstly,... More 

Was this review helpful? Yes 2
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear EstelleDuP, Firstly, thank you for the time and effort in giving me your feedback concerning the problems experienced during your stay. We have taken your comments very seriously. As you admitted you were duly notified that our spa is under renovation on confirmation of your booking. On our website, the notice also clearly states that our spa is currently... More 

Sint Maarten, St Maarten-St Martin
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 21, 2015

It was our first accommodation after a very long flight from NY. The rooms were clean, comfortable, well laid out with all our needs taken care of. We loved the food...the restaurant really served up some great meals and the gardens provided ample space for our large group to socialise with visiting friends. It was quite magical there with two... More 

Was this review helpful? Yes 1
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Debby L, Thank you for your encouraging words. It made us very happy that we could welcome you to Cape Town on your first night and helped you get a good night’s rest. We hope you will come again when you decide to visit Cape Town in the near future. Kind Regards, The Ruslamere Team More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 6, 2015

I had a 5 star room with bathroom and shower, TV and Iron. The room gets cleaned everyday You get Free breakfast The lights in the rooms are beautiful, I will like to have them in my house There's an air conditioner You get cold and hot breakfast

Was this review helpful? Yes 2
RuslamereGuesthouse, Manager at Ruslamere Guest House, Spa and Conference Centre, responded to this review

Dear Moloko S, Thank you for choosing Ruslamere. We are ecstatic about the fact that you enjoyed your time with us, and we hope to see you again soon! Kind Regards, The Ruslamere Team More 

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