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All 1 Brandon hotels

Mercure Brandon Hall Hotel and Spa Warwickshire

4.0 of 5 Hotel   |   Main Street, Brandon CV8 3FW, England
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Mercure Brandon Hall Hotel and Spa Warwickshire
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Ranked #1 of 1 Hotels in Brandon
A recent review
3 of 5 stars Reviewed December 18, 2012
weeboe London, United Kingdom
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638 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mercure Brandon Hall Hotel and Spa Warwickshire
See the most recent reviews
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 18, 2012

Have stayed here for the third time mainly for business the last couple of weeks. The rooms are nice but variable depending on if you are in the old or new part of the hotel. The new section has swipe card access (vs. lock and key), electrical heating (vs. gas heating) and fast hot power showers. Some of the room... More

Was this review helpful? Yes
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Weeboe, Thank you for your kind comments and compliments. I am disappointed to hear that our service was not up to standard and I have passed on your comments to the appropriate team manager. I do hope that you will visit Mercure Brandon Hall Hotel & Spa in the future. Kind regards, Michael Stenson More

Rugby, United Kingdom
Top Contributor
92 reviews 92 reviews
22 hotel reviews
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed December 16, 2012

Went here for our works Christmas Lunch. Very pleasant hard working efficient staff who produced one of the best Christmas meals that I have ever had. The service was first class. Well done and thank you.

Was this review helpful? Yes 1
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Si W, Thank you for your kind comments and compliments. I am delighted that you enjoyed your experience at Mercure Brandon Hall Hotel & Spa Warwickshire and look forward to welcoming you back again soon. Kind regards, Michael Stenson More

Sussex
Contributor
19 reviews 19 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 11, 2012

My second stay here and really glad it was for one night. Room spacious, clean as we'd experienced on our previous visit. Stayed in room 133. Were attending an event in Coventry which was only 15-20mins drive away. Ordered main meal and pudding on room service at 16.00 for eating as 17.00 as we needed to be out early in... More

Was this review helpful? Yes 1
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Bunjirabbit, Thank you for your feedback with reference to your stay at Brandon Hall hotel. I am disappointed to hear that you were not satisfied with your accommodation and nights sleep, our aim is to provide a good night sleep for all and we let ourselves down on this occasion.. I do hope that you will visit again and... More

sslm04
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed December 6, 2012 via mobile

Stayed here for one night mid November for a works course. This hotel is about 2 miles from the nearest shop, so if you forget anything and don't drive your a bit stuck unless you get a taxi. Rooms were very small, but adequate for one night, iron, tea/coffee making facilities in room. Dining room at lunch was Buffet, nothing... More

Was this review helpful? Yes 1
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear sslm04, Thank you for your feedback with reference to your stay at Brandon Hall Hotel. I am pleased to hear that you enjoyed your stay, however I am disappointed to hear that you were not satisfied with the service in the restaurant. I am pleased that you received an apology, however retraining will be provided where necesary. I do... More

Northampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

Have filled in a stay review, but not sure it was sent?. My wife and I stayed for the 1 night on 26th Nov as it was a little birthday treat, I had mentioned this when I booked, and was very pleasantly surprised , and especially so my wife, when upon arrival she was wished a very happy birthday by... More

Was this review helpful? Yes 1
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Rayzergiddy, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Mercure Brandon Hall Hotel & Spa Warwickshire and look forward to welcoming you back again soon. Kind regards, Michael Stenson More

Hull
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 28, 2012

We stayed for 1 night en route to home - booked a £99 Travelzoo deal which gave us 3 course dinner with bottle of wine and breakfast, really good value. We were in room 128 which appeared to have just been refurbished, it was a large room with a decent sized bathroom. The room was a bit cold on arrival... More

Was this review helpful? Yes 2
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Tojo48, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Mercure Brandon Hall Hotel & Spa Warwickshire and look forward to welcoming you back again soon. Kind regards, Michael Stenson More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 27, 2012

Stayed for only 1 night, room was extremely small. Bathroom was a little tired. Drinks in the bar were far too expensive. Good breakfast in the morning. Wouldn't go out of my way to return to this hotel but it served its purpose for this visit.

Was this review helpful? Yes
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Neil O, I am sorry that on this occasion you were disappointed with your stay at Mercure Brandon Hall Hotel & Spa Warwickshire. Please feel free to contact me on H6625-gm@accor.com to discuss this further and in person. Yours sincerely, Michael Stenson More

Gatwick, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 27, 2012 via mobile

Stayed 2 nights, Thursday and Friday mid November, rooms and beds were comfortable, a good size with comfortable armchairs. I get so fed up with people posting pictures of stains on carpets and odd bits of mould on shower sealants to describe a stay at a hotel as if their whole stay is about finding fault. This hotel proved to... More

Was this review helpful? Yes 2
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear 889977, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Mercure Brandon Hall Hotel & Spa Warwickshire and look forward to welcoming you back again soon. Kind regards, Michael Stenson More

Lincolnshire
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 27, 2012

Took a Travel Zoo deal which included dinner on the first night of our two night stay. The room (130) was spacious and clean the bathroom appeared to have been recently re furbished. The room was at the end of a block and had two exterior walls and was quite cold when we first got in. There was no heating... More

Was this review helpful? Yes 1
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Magnus645, Thank you for your kind comments and compliments. I am disappointed to read that you experienced poor service during your stay, I will pass your comments to the appropriate team manager to ensure further training is provided where necessary. I am delighted that you enjoyed your stay at Mercure Brandon Hall Hotel & Spa Warwickshire and look forward... More

west midlands
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 25, 2012

Stayed here for just one night on 24th November 2012. Got a good deal on 'Secret Rooms' and paid just £59 - well worth it! Room was large and clean. Lovely, comfortable bed, flat screen telly, lots of channels, nice bathroom with bath and shower. Great heating system, warmed up lovely and quick! Hairdryer, iron, ironing board, trouser press. Reception... More

Was this review helpful? Yes 2
H6625-gm, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Skendawoo, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Mercure Brandon Hall Hotel & Spa Warwickshire and look forward to welcoming you back again soon. Kind regards, Michael Stenson More

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Additional Information about Mercure Brandon Hall Hotel and Spa Warwickshire

Address: Main Street, Brandon CV8 3FW, England
Location: United Kingdom > England > Warwickshire > Brandon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Brandon Hall Hotel and Spa Warwickshire 4*
Number of rooms: 120
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Also Known As:
Mercure Coventry Brandon Hall Hotel Brandon
Accor Brandon Hall Coventry

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