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Mercure Brandon Hall Hotel and Spa Warwickshire

Certificate of Excellence
Main Street, Brandon CV8 3FW, England
Hotel amenities
1 room 1 adult
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Mercure Brandon Hall Hotel and Spa Warwickshire
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884 Reviews from our TripAdvisor Community

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Chapel-en-le-Frith, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Very friendly staff throughout, lovely clean room with quality bed linen and towels. Dinner and breakfast were excellent. Great pool and spa facilities. Very reasonable price for a Sunday night visit including dinner, breakfast and use of the spa facilities.

Helpful?
Thank Anne H
Rugby, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We had our wedding reception at The Brandon Hall 30 years ago. we went back for our 30th Anniversary I did tell the staff in advance). Wow were we made to feel special! I had expected maybe a glass of bubbly but we had much more and the staff were so caring and interested. The manager even came out of... More 

Helpful?
Thank Helen G
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Helen G Thank you for your wonderful review and I am so pleased that our team made you feel special for your 30th Wedding Anniversary - congratulations to you and your husband! Feedback such as yours is invaluable to our team and I will pass your welcome comments on. We hope to welcome you back for another celebration in... More 

Swanley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I visited this hotel on a lasminute.com deal for Saturday night. What an incredible deal it was. It felt like everything was included (and it nearly was - room, three course dinner, breakfast, unlimited spa access and a half-hour treatment) and everything was excellent, from the minute we first arrived. Sometimes on deals such as these you can feel second-rate... More 

Helpful?
1 Thank lizrossmartyn
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear lizrossmartyn Thank you so much for taking the time to write such a nice review of your visit to Brandon Hall. Myself and my team are delighted that you and your friends had such a lovely time here, and we look forward to welcoming you back again in the future. Thanks again, Kind regards, Mark Nesbitt, General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Came here for our 3 year anniversary and had a really lovely weekend away. We booked a Superior room which was lovely and clean, with a fridge filled with drinks and ample supply of tea, coffee and biscuits. Very pleased with the amount of items provided for us in the room including a toothbrush, toothpaste, shoe polish, an emergency sewing... More 

Helpful?
Thank trlblgt
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear trlblgt I'm so pleased that my team and I were able to help you and your husband celebrate your 3rd wedding anniversary, and congratulations to you both! Your kind comments are very welcome and will serve as an inspiration to all of our staff as we strive to deliver a superior customer experience. Thanks again and we look forward... More 

Tewkesbury, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Not only did we secure a great deal (3 course dinner, breakfast, spa access both days and spa treatment each) but the location, facilities, staff and rooms were all excellent as was the food which was plentiful

Review collected in partnership with Accorhotels.com

Helpful?
Thank dawnohanlon8
Mark N, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear dawnohanlon8 Thank you for your very kind review following your Spa Reviver package to Brandon Hall, and we are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again in the future. Thanks again, Kind regards, Mark Nesbitt, General Manager More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My fiancee and I visited for the Sunday spa break which consisted of 1 night stay including dinner, breakfast, full use of spa and gym. We had a fantastic time and would highly recommend to any couples wanting a relaxing break on a budget. The hotel is a little dated but has plenty of character and is very clean and... More 

Helpful?
Thank Nic L
Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Nic L, Thank you for taking the time to post such a lovely review of your recent stay at our Hotel. My Team and I were delighted to read that we were able to provide a nice relaxing break for you and your fiance. We look forward to welcoming yo back again soon. Yours sincerely Michael Stenson General Manager More 

Bournemouth, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed overnight for two day business meeting. Room has small but cosy and functional, bed was comfy. Meeting room was spacious and everything worked, conference manager was attentive and organised with some nice little touches. Breakfast was hot and hearty, lunch was fresh and tasty, dinner was served on very large plates as portions were very generous. Overall a nice... More 

Helpful?
Thank Nick M
Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Nick M, Thank you for taking the time to post such a lovely review of your recent stay at our Hotel. My Team and I were delighted to read that we were able to to provide great meeting facilities and service. We were also please to read that you and your colleagues were well sustained. We look forward to... More 

2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked a weekend here for myself and my boyfriend as a birthday treat, have to say it was very underwhelming. Hotel itself is quite out of date and could do with a spruce, rooms were average, beds were very uncomfortable. Upon arrival front of house staff were very friendly and happy to assist all our needs. Food was pretty average... More 

Helpful?
1 Thank alicegriffiths95
Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear alicegriffiths95, Thank you for taking the time to post a review of your recent stay at our Hotel. i was sorry to read that you were disappointed with your stay. I will of course review all of your feedback with my Teams. In particular I will pick up your comments regarding the food quality with the Head Chef. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We booked a room at Brandon Hall after reading many poor reviews of hotels near Coventry. We were really delighted to discover this gem of a hotel so near our venue. The room was excellent, as was the food and the service,from reception to the restaurant staff was friendly and professional.The manager of the restaurant went out his way to... More 

Helpful?
1 Thank Ruth B
Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Ruth B, Thank you for taking the time to post such a lovely review of your recent stay at our Hotel. My Team and I were delighted to read that you had enjoyed your stay. We are also very pleased that we have opened the world of Mercure to you, as there are many wonderful Mercure hotels all over... More 

Coventry, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had a Christmas party there for sixty people, the room was ideal, tables well presented , and price was very good. But one downfall the sprouts and broccolli were raw tasting, staff were pleasant and obliging but older persons often need drinks service to table.. We are more than willing to try them again to spite small things like... More 

Helpful?
Thank Katieoxo094
Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Katieoxox094, Thank you for taking the time to post a review of your stay at our Hotel. My Team and I were delighted to read that you had enjoyed your stay. I will of course review you most constructive feedback with all the relevant Teams. We look forward to welcoming you back in the near future. Yours sincerely Michael... More 

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