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Mercure Brandon Hall Hotel and Spa Warwickshire

Main Street, Brandon CV8 3FW, England
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Mercure Brandon Hall Hotel and Spa Warwickshire
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Mercure Brandon Hall Hotel and Spa Warwickshire
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715 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canvey Island, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Had a day and night stay with 3 girlfriends. At first our rooms were not together when we went to ask at reception if we could move Rebecca the staff member on duty could not be more helpful, she arrange our move so we had a rooms next to each other we inter connecting door. The evening meal was amazing... More 

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england
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have been trying to book a stay at this Hotel for later in the year but the dates I needed were showing fully booked on all the major booking sites I contacted the hotel direct and I am absolutely overwhelmed by the superb Customer Service skills of Lisa. She has gone to so much trouble to assist and is a... More 

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear stanleyEngland, I thank you for taking the time to post such a lovely review of the service you have received from the Reservations Team at Mercure Brandon regarding your upcoming stay with us. We look forward to welcoming you in September and the opportunity for the rest of the Team to demonstrate their service levels! Yours sincerely Michael Stenson... More 

Aldershot, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Stayed for one night for a business stop over. Room was nice, comfy bed and decent shower. Bar had a good selection, dinner was very good and buffet breakfast was hot and plentiful. Staff were friendly and helpful, would stay again.

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear jhth1985, Thank you very much for your recent review on your stay at the Mercure Brandon. My Team will be delighted to read that we provided a fitting venue to host your business stop over. We look forward to welcoming you back in the near future. Yours sincerely Michael Stenson General Manager More 

swindon,england
Top Contributor
76 reviews 76 reviews
31 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 1 week ago

We have recently returned from a Friday/Saturday night break here so i thought i would just add our thoughts on this hotel. We were upgraded on arrival i would guess due to the amount of rooms available this weekend so that was an added bonus.The room itself was very spacious with a huge bed and a very good bathroom with... More 

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear scaffolder1888, Thank you for taking the time to post such an informative review of your recent stay at the Mercure Brandon Hall Hotel and Spa. My team and I were delighted to read that you had made use of almost all our facilities at the hotel and in the main enjoyed the service received. I will of course pass... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Stayed their for Easter my son really enjoyed as there was Easter hunt going in and great breakfast and bar service reception staff also helpful enjoyed spa as well great location very near to local attraction like Drayto manor Thomas land Leicester

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear SamipD, Thank you very much for taking the time to post such a lovely review of your recent stay at the Mercure Brandon. My Team and I were delighted to read that you had made use of almost all the facilities our Hotel has to offer during your stay, including the Easter Egg Hunt!! We look forward to welcoming... More 

Cheltenham, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice hotel, suprisingly great food for a chain and staff were very attentive. We upgraded to a privilege room for £20 which was worth it. The spa was clean, the pool is of a good size, there is a sauna and a steam room, however we were disappointed to not find a hot tub and there were not enough chairs... More 

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Seabir D, Thank you for taking the time to post such a nice review of your stay at the Mercure Brandon Hall Hotel. My Team will be delighted to read that you enjoyed your Spa Break. It is indeed true that we do not have a Hot Tub, and the space around the pool limits the number of loungers,... More 

Glasgow, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was only there one night but the room was comfortable and well appointed. I dined in and the food and the service were both excellent. Slight annoyance was the leisure facilty that I had been told closed at 10pm., and when I went down at 9.15 was told last entry was 9pm and refused admission. I think I would... More 

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear David B, Thank you for taking the time to post such a nice review of your stay at the Mercure Brandon Hall Hotel. My Team will be delighted to read that you enjoyed your stay. I will pick up with the Spa Manager regarding the admission to the Spa. I apologise that this incident marred your stay. We look... More 

Kent UK
Contributor
17 reviews 17 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a one night stay here end February. Rooms very clean. bed very comfortable. Food excellent for evening meal and breakfast. Easy to find and safe, easy parking. As I'm disabled had a nice ground floor room which was easily accessible for me

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear catwoman690, Thank you for taking the time to post such a nice review of your stay at the Mercure Brandon Hall Hotel. My Team will be delighted to read that you enjoyed your stay and that we were able to accommodate you comfortably. We look forward to welcoming you back the next time you are in Coventry. Yours sincerely... More 

Paris, France
1 review
4 of 5 stars Reviewed 2 weeks ago

Second time at the Brandon, with access to the spa and pool helps a lot with quality down time. The staff in the hotel and at the spa are very friendly and helpful, quick to answer should you have any questions. Refreshing after a hassle filled day, this place just gives you that chill out and unwind time so short... More 

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Michael S, General Manager at Mercure Brandon Hall Hotel and Spa Warwickshire, responded to this review

Dear Phillip W, Thank you for taking the time to post such a nice review of your stay at the Mercure Brandon Hall Hotel. My Team will be delighted to read that you enjoyed your stay and that we were able to accommodate you comfortably. We look forward to welcoming you back the next time you are in Coventry. Yours... More 

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