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All 5 Val de Reuil hotels

Mercure Rouen Val De Reuil

4.0 of 5 Hotel   |   Voie des Clouets, 27100 Val de Reuil, France
Hotel amenities
Mercure Rouen Val De Reuil

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Ranked #2 of 5 hotels in Val de Reuil
A recent review
5 of 5 stars Reviewed March 12, 2014
TarnMark81 Albi, France
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141 people have reviewed this hotel

Traveler rating
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    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Miami Beach, Florida
Top Contributor
70 reviews 70 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 1 week ago

This is an old Mercure that has not been updated. The rooms are echo chambers and the layout is akward and outdated. The food is not great and the service seems to be consistently poor from the front desk, resto and bar. The next day, more of the same with new people. It has been a while since I have... More

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H1251-GM, Ass Direction at Mercure Rouen Val De Reuil, responded to this review

Sir, In responding to our survey, you took the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the delivery was not up to your expectations, and please accept our most sincere apologies. Be assured that corrective measures are already implemented to ensure a level of quality meet your... More

Albi, France
Top Contributor
74 reviews 74 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 12, 2014 via mobile

Just an overnight stay en route to Calais, but perfect location, just off the autoroute and easy to find, with three restaurants right on its doorstep. The hotel is clean, quiet, well appointed ( we opted for the premier room which is well worth the extra) and the staff were friendly. We did not take breakfast, but pleased overall with... More

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H1251-GM, ASS DIRECTION at Mercure Rouen Val De Reuil, responded to this review
Google Translation

Madame, Monsieur, Toute l'équipe et moi meme, nous vous remercions d'avoir choisi notre hotel lors de votre dernier passage dans... More

UK
Top Contributor
50 reviews 50 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 13, 2014

We have stayed here on several occasions whilst travelling from the channel ports to/from Southern France. this hotel is about 25-30 mins from the centre of Rouen, right next to the toll booths on the A13 but even so the hotel seems quiet and peaceful. The restaurant is shut at weekends as this is predominantly a hotel that provides rooms... More

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H1251-GM, ass direction at Mercure Rouen Val De Reuil, responded to this review

Dear Thank you for taking the time to give us your opinion about your stay in our hotel. My team and I are very grateful for your remarks, they encourage us to maintain our efforts so that the services we bring you best meet your expectations. Waiting to welcome you soon in one of the hotels of the Mercure network,... More

Doncaster, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed November 22, 2013

Stayed many times on our way to southern Spain. Its o.k, nothing to shout about and this time was the first time we had our evening meal there and we were very pleased with it and very reasonable, we usually go to the Buffalo grill across the road. Breakfast is rubbish but, it has improved somewhat since our last trip.... More

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H1251-GM, Responsable relations clients at Mercure Rouen Val De Reuil, responded to this review

Dear Thank you for taking the time to give us your opinion about your stay in our hotel. My team and I are very grateful for your remarks, they encourage us to maintain our efforts so that the services we bring you best meet your expectations. Waiting to welcome you soon in one of the hotels of the Mercure network,... More

Melton Mowbray, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 16, 2013

We travel up and down through France several times each year and we are constantly looking for comfortable good-value overnight stops. Mercure hotels are generally excellent in every respect - particularly the restaurant. This one is the exception! The exterior of the hotel is grubby, the Mercure neon sign doesn't work....the M is missing, the restaurant is closed at weekends,... More

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H1251-GM, Responsable relations clients at Mercure Rouen Val De Reuil, responded to this review

Dear In responding to our survey, you took the time to give us your opinion about your stay in our hotel, and we thank you. Sorry that the provision was not up to your expectations, and please accept our sincerest apologies. Rest assured (e) the corrective measures are already implemented to ensure a level of quality that meets your expectations,... More

Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 2, 2013

Arrived late in the evening after a long drive. There was ample parking and it was secure. Receptionist was very welcoming and check in very efficient. We booked a family room which was large, very clean and as an added bonus had tea making facilities :). We all had a good nights sleep. Breakfast was very good and there was... More

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H1251-GM, Responsable relations clients at Mercure Rouen Val De Reuil, responded to this review

Dear Thank you for taking the time to give us your opinion about your stay in our hotel. My team and I are very grateful for your remarks, they encourage us to maintain our efforts so that the services we bring you best meet your expectations. Waiting to welcome you soon in one of the hotels of the Mercure network,... More

Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed September 1, 2013

We were booked in here for one night bed and breakfast through e-bookers. On arrival we were told that the only extra we would need to pay was for breakfast. We showed our booking confirmation on which this was included but were told that this was incorrect and we would need to pay extra. After much deliberation she said it... More

Was this review helpful? Yes
H1251-GM, Responsable relations clients at Mercure Rouen Val De Reuil, responded to this review

Dear In responding to our survey, you took the time to give us your opinion about your stay in our hotel, and we thank you. Sorry that the provision was not up to your expectations, and please accept our sincerest apologies. Rest assured (e) the corrective measures are already implemented to ensure a level of quality that meets your expectations,... More

Travelers are raving about these Val de Reuil hotels

Cheshire, England
Top Contributor
56 reviews 56 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed August 26, 2013

Hotels like this are fairly nondescript, but "doing what is says on the tin" is sometimes all you want. Trip advisor seems strewn with reports of overnight hotels having no parking, or worse still over-bookings, so turning up late after a 500 mile drive to fine a nearly empty car park was a welcome sight. Highlights were comfy beds, comfy... More

Was this review helpful? Yes 1
H1251-GM, Responsable relations clients at Mercure Rouen Val De Reuil, responded to this review

Dear Thank you for taking the time to give us your opinion about your stay in our hotel. My team and I are very grateful for your remarks, they encourage us to maintain our efforts so that the services we bring you best meet your expectations. Waiting to welcome you soon in one of the hotels of the Mercure network,... More

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Additional Information about Mercure Rouen Val De Reuil

Address: Voie des Clouets, 27100 Val de Reuil, France
Location: France > Normandy > Haute-Normandie > Eure > Val de Reuil
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Val de Reuil
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Rouen Val De Reuil 4*
Official Description (provided by the hotel):
Close to the Val de Reuil industrial area, as well as Incarville and the Foret de Bord, this hotel offers 58 rooms including 2 for guests with limited mobility. Very comfortable rooms with bathroom, satellite TV and direct dial phone. The swimming pool is currently under renovation. ... more   less 
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