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Les Sources de Caudalie

Certificate of Excellence
Chemin de Smith Haut Lafitte, 33650 Martillac, France
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1 room 1 guest
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Les Sources de Caudalie
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414 Reviews from our TripAdvisor Community

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Traveler rating
    264
    95
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    22
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
  • All months
    (414)
  • Mar-May only
    (103)
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    (141)
  • Sep-Nov only
    (106)
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    (64)
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Level Contributor
11 reviews
6 hotel reviews
4 of 5 stars Reviewed yesterday NEW

It is very hard to put a finger on what exactly how my wife and I feel about our stay at Les Sources. First the great parts...setting is spectacular, grounds are immaculate. Staff was very helpful (especially Sebastian). Biking through the area was very enjoyable. We ate at all 3 restaurants. Rouge was nice, the bistro was limited but solid,... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear Nick, Thank for this great and detailed comment about our hotel. We are glad that you enjoyed your stay and highlighted our helpful service, enchanting place and all our 3 restaurants. We also wanted to thank you for your remarks. We are always trying to improve our service and hotel. I will share your observation with the staff and... More 

Jaipur, India
Level Contributor
15 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

I went there with my husband in this hotel for our board meeting, and the three days spent were amazing. The hotel has got beautiful grounds, gardens, nice pool, a very good spa I must also congratulate the management for their food, all meals taken were an absolute delight. Would love to go again there

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear client, We are thrilled to read your excellent comment and to know that you discovered us thanks to a board meeting. We will be glad to welcome you again among the vineyards. Yours sincerely, More 

Temse, Belgium
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

for us already the fourth stay at the hotel. we stayed in the new rooms. very nice and spacious suites - only the terrace is not cleaned. there clearly is missing a soul in the hotel. There is no general leading person who is going around and just listen to the clients. we were on a sun lounger in the... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear Marcel, First we wanted to thank you for your comment and loyalty to our hotel. We are really happy to receive you every time and we hope that you will come back to our wonderful place for years to come. We hope it's the first time you have the impression that it's missing a soul in our hotel. We... More 

Preston, United Kingdom
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Great attention to detail. Staff very helpful and charming. Room large, very comfortable bed and all spotlessly clean. Very quiet, efficient air conditioning. Lovely private, quiet are to sit out in and superb pool. Food in the bistro very good value for the quality and superb wine. Very interesting visit to the vineyard, nothing to fault at all. All in... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear client, We're thrilled to read your comment and recommendation. Thank you for highlighting our charming staff. It seems that you loved every part of our hotel and we hope to see you soon again in our vineyards. Yours sincerely, More 

Prestwick
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 nights on our honeymoon, first two nights in a suite and 3 nights in a comfort room (unlike other negative reviews we were sent some Chateau Smith Haut Lafitte white wine to celebrate our honeymoon). Normally we would stay in the comfort room but there wasn't any availability so we paid extra for the suite.... More 

Was this review helpful? Yes 1
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear clients, We're thrilled to read that you spent and loved your honeymoon at Les Sources de Caudalie. Thank you for your comment. We will be glad to welcome you again for another romantic and peaceful trip. Yours sincerely, More 

Bucharest, Romania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The setting is beautiful and all the restaurants impressive in their own way - everything set along the Smith Haut Lafitte vineyards. They have professional staff and good service. The breakfast was lovely.

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear Irene, It's a pleasure to read your comment and we're thrilled that you loved everything about our hotel. We hope to see you soon among the Smith Haut Lafitte vineyards. Yours sincerely, More 

Scottsdale, Arizona
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent three nights at Les Source de Caudalie recently and our visit confirmed that this property is among the best in the world. We are frequent travelers and had spent time at this property back in 2001. (So we were curious about how it had changed over 14 years). To our amazement, this place has only... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear client, We are really touched by your message and all the staff wanted to thank you for writing it. Over the year, we are trying to improve our service and offer. Last year, we built 12 news suites, an amazing indoor swimming pool and Rouge, the wine bar and fine grocery you are talking about. I'm glad you liked... More 

London, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is somewhat amateur in the way it is run. The reception is polite but not friendly nor efficient. The rooms poorly re provisioned. The water was not renewed for three days. The arrival fruit mysteriously disappeared. A wine glass was left in the room for two days! The bistro restaurant is poorly managed. The food is long to... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear client, We are very surprised by your comment. This is absolutely not what our clients are telling us usually or the experience we want you to live at Les Sources de Caudalie. The only things we seemed to loved was our 2-star Michelin restaurant La Grand Vigne and the beautiful setting of our hotel. Be sure, I will relay... More 

Charleston, South Carolina
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel set among the Haut Smith Lafitte vineyards. Our room in one of the out buildings was beautifully decorated and well appointed . Their own amenity line was fragrant and refreshing. The pool setting was beautiful and perfect for a dip or lap swimming. We ate at all 3 of their restaurants and all were excellent... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear client, We're really thrilled by your amazing comment on our hotel. We wanted all to thank you for writing it. You loved everything and you will be more than welcome if you want to come back among our vineyards. We hope to see your soon, Best regards? More 

Rome
Level Contributor
88 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First, Les Sources de Caudalie and Château Le Thil were we stayed are in a wonderful setting with Château Smith Haut Lafitte and their vineyards as their neighbours and the great trees of the park of Le Thil. Nice room on the ground floor ( room 1 ), big bathroom and separate toilet. Breakfast served on the ground floor is... More 

Was this review helpful? Yes
NadegeRelationClient, Responsable commercial at Les Sources de Caudalie, responded to this review

Dear client, Thank you for this friendly and detailed revue of our hotel. You noticed the high quality of the staff and we're very glad of it. I will let them know your comment ! I'm also pleased to read that you spent such a wonderful moment in our hotel. I would also want to thank you for your observations.... More 

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