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Palm Hotel & Spa

Certificate of Excellence
Grand'Anse, Petite-Ile 97429, Reunion Island
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Palm Hotel & Spa
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531 Reviews from our TripAdvisor Community

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Traveler rating
    299
    146
    65
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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  • Dutch first
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  • Italian first
  • Spanish first
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La Saline les Bains, Reunion Island
1 review
5 of 5 stars Reviewed 1 week ago

We just spent 5 days at the Palm hotel and really enjoyed our stay. Depending on our mood we chose to give a try to the kah beach the deck or the makassar. We also enjoyed the Akea spa and experienced the new aqua sens massage among others. The new sand beach is cool with the jacuzzi in front of... More 

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Patrice P, Directeur général at Palm Hotel & Spa, responded to this review
Google Translation

Chère Madame, cher Monsieur, Un grand merci pour ce retour sur TripAdvisor. Je constate avec plaisir que vous avez pu... More 

Top Contributor
63 reviews 63 reviews
21 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 18, 2015 via mobile

Palm hotel was a very nice surprise...not a big hotel with hundreds of people ...keeps a nice ambiance and exclusivity... Beautifull rooms , nicely decorated ... Good restaurant and 2 beautifull swimming pools ....worth the stay ...staff is very friendly and service in general is also very good

Was this review helpful? Yes 1
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Luis A, Thank you very much for taking the time to review The Palm Hotel on TripAdvisor. I am absolutely delighted that you had such a pleasurable stay and enjoyed the facilities The Palm has to offer. I am looking forward to welcoming you back on your next visit to Reunion Island. Warm regards, Patrice Peta, General Manager More 

Cap-Ferret, France
Senior Contributor
31 reviews 31 reviews
21 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 2, 2015

A nice break away from winter and the suite was comfortable and clean. Staff were happy, kind and obviously proud of the hotel and enjoyed working there. The island is expensive to get to and everything is very overpriced - cannot understand why, but maybe because of the French influence. Reunion is a bit "Third World" so if you are... More 

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patrice p, Directeur général at Palm Hotel & Spa, responded to this review

Dear Phillywe, Thank you for for having taken the time to post a review regarding your visit to the Palm Hotel. The team and I are truly happy that you enjoyed your stay. Reunion Island is a french amazing island, with all the advantages of a french area, like security, european infrastructures, health safety plus a rich creole culture, gastronomy... More 

Antwerp, Belgium
Top Contributor
79 reviews 79 reviews
40 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed January 18, 2015

Palm is a design hotel in Indonesian style. Very attractive and excellent situated for visiting the inland and do the walk to the top of the Piton La Fournaise volcano (start early, count at least 6 hours difficult walking). The entrance and view over site and the sea are spectacular. The reception was perfect. The room, a junior suite, we... More 

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patrice p, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Thank you for your taking the time to post a review of your experience at the Palm Hotel. All feedback is very important to us and I appreciate you taking the time to provide positive and negative comments. I look forward to welcoming you back to the Palm Hotel in the future. Kind regards, Patrice Peta, More 

Johannesburg, South Africa
2 reviews
4 of 5 stars Reviewed January 8, 2015

We really enjoyed our stay at The Palm Hotel in Petite Ile, south of Reunion Island. First of all the location is great, either before going to the volcano or resting after the hike, or as a starting point to the great landscape of the Wild South. The hotel is not on the beach, but golf carts take you there... More 

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patrice p, Directeur général at Palm Hotel & Spa, responded to this review

Dear ZAVoyager, Thank you for such a wonderful review of our hotel. We are delighted that you enjoyed your recent stay with us and thank you for sharing your experience with others. We hope to have the opportunity to welcome you back on your next return to Reunion Island. Best wishes, Patrice Peta, General Manager. More 

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 2, 2015

According to Tripadvisor this is apparently one of the best five star hotels on Rèunion island. Then the other hotels must really be horrendous as Palm Hôtel and Spa is definately not worth five stars. The hotel is expensive and cannot even get the basics right. If I stay in a five star hotel I expect basics to be executed... More 

Was this review helpful? Yes 1
patrice p, Directeur général at Palm Hotel & Spa, responded to this review

Dear Joel O, Thank you for taking the time to post your review of Palm hotel on TripAdvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. I am very sorry that your experience was not... More 

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 30, 2014

The hotel is located in a very nice setting, amazing landscape, great view of the beach and mountains and a wonderful cliff that gives on the sea. Went there with family friends for lunch on a sunday. There is the option to choose from the menu or they offer open buffet on sundays. The fruit cocktails were very refreshing. Recently... More 

Was this review helpful? Yes
patrice p, Directeur général at Palm Hotel & Spa, responded to this review

Dear Shaf S, Thank you for this feedback after your lunch at Palm Hotel & Spa. Looking forward to welcoming you back to the hotel. Kind regards, Patrice PETA, hotel manager. More 

Bellville, South Africa
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 17, 2014

This is really one of the nicest hotels on Reunion Island. Lovely views and great rooms. Lovely spa and great restuarant. Stunning pool and bathing area with seasand without being at the beach itself.

Was this review helpful? Yes 1
patrice p, Directeur général at Palm Hotel & Spa, responded to this review

Dear guest, Thank you for taking the time to share your positive review about your recent stay with us. I hope that we have the opportunity to welcome you back to the Palm hotel again. Yours sincerely, Patrice PETA, General manager. More 

Ghent, Belgium
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2014

Great hotel, I dare say the best on the island! It was newly renovated when we stayed there in July 2014 for 3 nights It was our base to do some excursions in the area: the south and its lava tubes, lava flows and villages. The piton de la fournaise hike etc. The hotel has friendly staff, beautiful rooms and... More 

Was this review helpful? Yes 1
ppeta, Directeur général at Palm Hotel & Spa, responded to this review

Dear Travelislife18, Thank you for posting a lovely review of your recent stay at Palm hotel. I am really pleased you enjoyed our staff, rooms and restaurants. We look forward to welcoming you on your next visit to Reunion island. Kind regards. Patrice PETA, General Manager More 

Zurich, Switzerland
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 30, 2014

The new beach-terrasse and restaurant located up on the hill surrounding a real 180° sea view is just AMAZING... The food and services are great. Take a time to stay on the roof top terrace to drink a glass of champagne in the sunset... if you're lucky as we were you'll see whales jumping in the bay.

Was this review helpful? Yes 2
ppeta, Directeur général at Palm Hotel & Spa, responded to this review

Dear jbrazilia, Thank you for taking the time to share your wonderful feedback of your stay at the Palm. I am very pleased you enjoyed your stay with us, and I do hope that we will have the opportunity to welcome you back to the hotel soon. The whales are waiting for you... Yours sincerely, Patrice Peta General Manager More 

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