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Abalone House & Spa

Certificate of Excellence
3 Kriedoring Street, Paternoster 7381, South Africa
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Abalone House & Spa
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Abalone House & Spa
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185 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Pontefract England
Contributor
15 reviews 15 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We were visiting South Africa for the first time and on a recomendation decided to visit Paternoster and Aberlone house for our first three nights to wind down and relax before a hectic schedule round the cape. We were not disapointed whilst Paternoster is very quiet the beaches are beautiful the restaurtants wine and service superb. We loved our stay... More 

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South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Dear guest, we are delighted to read your wonderful review of your recent stay at Abalone House & Spa in Paternoster. Paternoster is indeed a quaint little fishing village on the West Coast and a hidden gem, hence our offering of a luxurious getaway destination with an in house Healing Earth Spa and Reuben's Restaurant. We're thrilled that you enjoyed... More 

Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Charming Boutique Hotel with flair benfitting from its past glory. Hotel does not deserve its five stars, food is exclusive and delicious but expensive.Probably the best hotel in Pater Noster. A two nights stay is sufficient.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your compliments and comments following your recent stay at Abalone House & Spa. More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

What a treat. Location, restaurant and spa were perfect. Staff were attentive yet not in your face(so to speak to). The only teak I could suggest would be to have a pillow "menu". I don't like anything other than feather/down pillows. All in all a perfect stay.

Was this review helpful? Yes
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your lovely review. There is no bigger praise than our guests sharing their experiences with us on Trip Advisor. All our Luxury Superior Rooms have a private outdoor space, as well as our Superior Seaview Suite, however, our Standard Superior Rooms do not but are free to make use of the public areas in front of their... More 

Lancashire
Senior Contributor
47 reviews 47 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed at Abalone House this time last year on business and our trip was rebooked on the strength of this fabulous hotel in pretty Paternoster. The homely feel of this place is created by Leigh and her staff- nothing is too much trouble and the personal touch makes you feel very special. My memories are made from the amazing breakfasts... More 

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South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

We are thrilled to read your review. It is a wonderful compliment when guests choose to return to Abalone House & Spa. We're delighted to hear that you had the full experience we offer; from the enchanting views of the Atlantic, to the delicious cuisine of Reuben's, to the calming treatments of the Healing Earth Spa. We will gladly share... More 

Glasgow, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 4, 2015

Abalone House Friendly welcome. We were shown to our room but told immediately that we could move to a better room tomorrow The second room was much nicer and had a private balcony with sun beds. Breakfast was very good. In Reuben's the food was good but not exceptional and a little overpriced. Leigh was very helpful with tips on... More 

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South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for writing about your experience on Trip Advisor. We value your feedback and take note of all the points raised in your review. More 

London, United Kingdom
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed January 23, 2015

We agree with archieandfairlie that the service was poor but for Paddington the waiter who was a real star. Dinner was twice the price of the Noisy Oyster and the food not as good. The rooms were nice especially the top ones on the 1st floor. Swimming pool very disappointing.

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your review. We're delighted that you enjoyed our first floor bedrooms and thank you for your compliments on our rising star Paddington. Your comments relating to the service you experienced are noted, and we are sorry that you did not find our swimming pool enjoyable. Recent comparisons between our restaurant and other top restaurants in town has... More 

San Pedro, Spain
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed January 21, 2015

We stayed for three nights in Abalone House in early January. The views are of course stunning and our room was very nice. Unfortunately the service, and food in their dining room was very poor. At breakfast we had to seek out the waiter from the kitchen just to get a pot of tea, then again to get a menu,... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your feedback. We take note of your review and wish to refer you to our reply on your similar review on the Reuben's Restaurant page on Trip Advisor. More 

Contributor
14 reviews 14 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 12, 2015

A true rare gem in this mysterious coastal retreat. Glorious views, azure ocean and powder blue sky frame this understatedly luxurious home. Seafood reigns supreme at the exclusive Reuben's restaurant. Recharge, relax drink bubbly! Regards Andrissa

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

It has been an absolute pleasure to read your review about your recent stay at Abalone House & Spa in Paternoster. We're elated that your experience was truly memorable and we look forward to welcome you back in the near future. More 

South Africa
Top Contributor
78 reviews 78 reviews
32 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed January 11, 2015 via mobile

My daughter and I decided to go to Paternoster Abalone house at the last minute. It's not a bad drive from Cape Town. Abalone house is lovely We had a very nice room, just a pity had no sea view but it didn't really bother us. The rooms are well thought out from underfloor,heated towel rails. Coffee machine, sherry. A... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for taking the time to write about your recent stay at Abalone House & Spa. We value your feedback and are thrilled that you had an enjoyable stay. We look forward to welcoming you back again soon. More 

Cape Town Central, South Africa
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 8, 2015

On our recent visit to Paternoster, I visited the Abalone Spa. I don't even have word to describe how professional the therapists were and how stunning the spa facilities are. I went for two treatments (at different times) and can recommend the spa 100%. My therapist was Madelein and what an angel she is. She is brilliant and I loved... More 

Was this review helpful? Yes 1
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your lovely review of our Healing Earth Spa. We will gladly pass on your compliments to Madelein and the management of the Spa. We look forward to welcoming you back to Abalone House in the nearby future. More 

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