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Abalone House & Spa

Certificate of Excellence
3 Kriedoring Street, Paternoster 7381, South Africa
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1 room 1 adult
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Abalone House & Spa
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218 Reviews from our TripAdvisor Community

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Cape Town, South Africa
Level Contributor
50 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

We were looking forward to a couple of nights in Paternoster on the west coast of SA. The cost per room had been reduced from the exorbitant R4700 per night to almost half of that, still not a give-away. It appears that the establishment is very poorly managed: no one to greet you at the door, straight to the rooms... More 

Helpful?
Thank Michael L
Gordon's Bay, South Africa
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Surprise Champagne and birthday cake (not ordered nor charged) supplied!! Superb menu, good value, professionally executed and served. Unbelievably caring staff. The setting in Paternoster is charming and the decor and ambience created in Abalone House fitted in perfectly. Would recommend Abalone House for any occasion, particularly a special occasion.

Helpful?
Thank 76Alan
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

It was an absolute honour for us to host your 50th birthday family celebration lunch. We're delighted to read your compliments and thank you for your recommendation. We look forward to welcoming you back in the near future. More 

Johannesburg, South Africa
Level Contributor
123 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Two nights at Abalone left us feeling very chilled and relaxed. No. 1 comment would be the attention to guest satisfaction by Leigh the manager, to whom nothing seems to be too much trouble. She helped with restaurant bookings for our entire stay in Paternoster, not just the time we stayed at Abalone. Reuben's restaurant means there is good good... More 

Helpful?
Thank africantravel
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

We thank you for your compliments and feedback following your recent 2 night stay at Abalone House & Spa. We're happy to hear that you had a memorable stay and will gladly pass your compliments about our manager Leigh on to the owners, who will be thrilled. More 

London, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 24, 2015

Thank you very much to Leigh and the team for their fabulous hospitality, we had such a lovely stay at Abalone House which is beautifully furnished in an interesting characterful manner. The breakfast buffet was delicious and we had a super meat at Reuben's - the in-house restaurant. I would highly recommend a massage from the spa too. The views... More 

Helpful?
Thank LizArch
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for sharing your experience at Abalone House & Spa in Paternoster with us. It is always a pleasure to hear that our guests enjoyed themselves and to receive such high praise is wonderful. We can't wait to welcome you back to experience more of our cosy West Coast haven. More 

Cape Town Central, South Africa
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

Good accommodation. Centrally located. Fittings and decor well designed in room. Let down by overpriced restaurant. Friendly staff. Could do with a more informal restaurant. Brekfast and meals had were good and tasty. Ideal weekend breakaway.

Helpful?
Thank Hein H
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your review Hein. We're delighted that you enjoyed Abalone House and its facilities. We can confidently say that our prices at Reuben's are in line with our offering and with our fellow restaurants in Paternoster, but we do take note of your feedback and are sorry that this inconvenienced you. We are however thrilled to hear that... More 

Cape Town
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 12, 2015

A little gem is a great way to describe this quaint seaside hotel. With intriguing decor and easy access to the attractions of the area, and Reuben's restaurant in house, it was a great stay! The view are rather stunning too, especially from the roof top Jacuzzi at sunset ;)

Helpful?
1 Thank MikeReedCTN
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Dear Mike, we value your feedback on your recent visit to Abalone House & Spa in Paternoster. We thank you for sharing your experience with us on Trip Advisor and appreciate all the compliments. The team will be delighted to read your review. More 

Washington
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 5, 2015

My family and I just had a wonderful biking holiday with Bike&Saddle on the West Coast and the Garden Route. We were treated to a great two-night stay at Abalone House in Paternoster where we were impressed by the South African hospitality, a warm and welcoming team and very comfortable rooms. My husband and I stayed in a quiet downstairs... More 

Helpful?
Thank StarfishWashington
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for your wonderful review of your recent visit to Abalone House & Spa in Paternoster. We're thrilled that you enjoyed your stay. We look forward to welcoming you back in 2016. More 

Cape Town, South Africa
2 reviews
4 of 5 stars Reviewed October 21, 2015

The view was spectacular and Abalone House is very close to the beach. We had a lovely dinner while looking out to the sea. They catered very well for my dietary requirements and the waiters, manager and reception were very friendly. The rooms were cleaned twice daily and fully equipped with good quality toiletries. The food was very nicely prepared... More 

Helpful?
Thank Anneke56
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

We thank you for sharing your lovely photograph with us of the views from Abalone House's Reuben's Restaurant. We're happy to hear that you had a wonderful time with us and we look forward to seeing you again soon. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 20, 2015

Taking time out from a business to recharge batteries is the only way to survive the strain of delivering everyday excellence to customers and the public. Being in the public eye can be daunting! Sometimes you just need to get away to a place of serene calm and silence. A place where there is beauty in desolate landscapes. Abelone house... More 

Helpful?
Thank Sonja-Liezel Theron
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Dear guest, we thank you for taking the time to review your stay at Abalone House & Spa in Paternoster. We're delighted that you had a memorable experience at our 5-star establishment on the West Coast and more so that you highly recommend a visit to our boutique hotel, our Reuben's Restaurant and Healing Earth Spa. We look forward to... More 

Cape Town, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015 via mobile

We went to do a site inspection for our clients. Leigh at Abalone House is on the ball. The service was excellent! The decor is quirky and 'Boerebaroque' . Amazing panoramic views of the beach. It's a lovely winter get away. The food at Reuben's restaurant in Abalone House is 5*. If you are coming for a Team Building getaway,... More 

Helpful?
Thank FayeElliott
South_Of_Africa_HQ, Guest Relations Manager at Abalone House & Spa, responded to this review

Thank you for sharing your experience with us on Trip Advisor. We're delighted that you had a memorable site inspection and that you enjoyed our facilities. We look forward to seeing you back at Abalone House & Spa soon. More 

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