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Vila Gale Santa Cruz

Certificate of Excellence
Rua de Sao Fernando, 5, Santa Cruz, Madeira 9100-173, Portugal
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Vila Gale Santa Cruz
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Ranked #2 of 4 Hotels in Santa Cruz
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
MedwayBill Gillingham, United Kingdom
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493 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gillingham, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for one week in February to celebrate my wife's 50th birthday, and were really sad to leave at the end of the week because we'd had such a lovely time. One very good thing is that most of the things you needed everyday - pool, bar, dining room - are on the same floor. The spa area, free... More 

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exeter
Contributor
15 reviews 15 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pleasant modern hotel, very clean in all areas. Rooms spacious and clean. Unfortunately our check in was impersonal, and with staff with very limited English. The room was not ready on our arrival, and no information was given with regard to the all inclusive facilities. The shuttle bus was neither offered or explained. Not impressed with the plastic wristband method... More 

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Ratingen, Germany
Top Contributor
74 reviews 74 reviews
35 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the this hotel for the second time this February. Last time was five years ago. A number of people have commented that the breakfast buffet seemed to be somewhat “same-ish,” so I will mention this aspect first. This hotel puts out for breakfast just about as many choices as you could imagine a breakfast could have. From... More 

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Stourbridge, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Couldn't fault this hotel. My dad booked it as a surprise holiday for a week. The rooms are spacious with breathtaking views of the sea and planes taking off & landing at the airport. The hotel is clean with friendly staff. The facilities are great with free WIFI throughout the hotel. The spa is complete with sauna jacuzzi swimming pool... More 

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Lincoln, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 5 days last week(16-20.02).the room was absolutely spotless and the food was amazing .the personal of the hotel is extremely nice and friendly and nothing seems to be too much trouble . We had a free shuttle from the hotel to Funchal ( brilliant idea). The whole island is extremely beautiful and our only... More 

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Vyborg, Russia
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Beautiful hotel located near the sea and 5 minutes from the airport. In fact, the airport is so close that you can see the planes landing. But this doesn't affect the quality of your sleep. Lovely choice of dishes at breakfast with fresh fruits, hot meals and pastries. As an improvement we would recommend to put a little cooler with... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Weather just right at 15-18 degrees. No rain and lots of sun. The Hotel was excellent and the staff could not do enough for us. Luckily we went in Carnival week both in Funchal and Santa Cruz. Great fun and easy to get a good view. Car hire good but need to have a good engine size if you want... More 

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Birmingham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed January 21, 2015

We stayed at this hotel as a couple. We had a room on the first floor in the corner and had a great view of the sea. The room was spacious and modern, we did however have a few issues with the fittings in the room, for the first two days the only programs we could find on the TV... More 

Was this review helpful? Yes 5
Harrogate, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 21, 2015

Wonderful hotel in a supurb location, Santa Cruz is a small town with a lovely atmosphere. The hotel was spotlessly clean and the staff were lovely, nothing was too much trouble. We upgraded to a sea view so glad we did. The food was excellent. The hotel was quiet during our stay just before Christmas and we were Lucky enough... More 

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Brussels
Senior Contributor
44 reviews 44 reviews
42 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed January 17, 2015

I spent a good week in this hotel with a friend, as a base for exploring the island and some walking tours. The room had a good size, excellent view from the seaside balcony. Bed, mattress, pillow were all of all good quality - we slept very well. WLAN was weak and unreliable in our room but decent in the... More 

Was this review helpful? Yes 2
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