We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Santa Cruz hotels

Santa Catarina Hotel

3.0 of 5 Hotel   |   Rua do Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal
Hotel amenities
Santa Catarina Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
Save
You added Santa Catarina Hotel to your Saves list
Ranked #3 of 4 Hotels in Santa Cruz
A recent review
5 of 5 stars reviewed 6 days ago
maxflake
Write a Review

179 reviews from our community

Traveler rating
    31
    65
    49
    21
    13
See reviews for
27
109
9
2
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (179)
  • Mar-May only
    (32)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (52)
  • Dec-Feb only
    (29)
All months
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

just spent a week at the Santa Catarina, and was pleasantly surprised, booked through last minute.com and was a little concerned about previous comments, but just goes to show that we all have different standards. its not an extremely modern hotel, but nor is the Santa Cruz area in general, its clean, a good size, friendly helpful staff which is... More

Was this review helpful? Yes
Kent, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

My wife and I were very happy with the cleanliness and size of our room. Our room was cleaned and towels and bedding changed every day. We ate out most days but the two days that we ate in the Hotel were fine. Well done to the staff for making our stay so comfortable and enjoyable.

Was this review helpful? Yes
weston-super-mare
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We just wanted somewhere to sleep and have a clean as we like walking and exploring so we did not choose an expensive hotel. Although this hotel is dated it is very clean. The laundry is done to a high standard as is the daily room cleaning. The facilities are basic which for the price is what we expected. Santa... More

Was this review helpful? Yes 1
basildon
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I really dont know where to start This hotel is well out of date , I should have checked TripAdvisor. The real blame lies with easyjet who advertises this place it may have been a 4 star hotel 30 years ago. Decor.... in major need of a refurbishment Worn out carpets broken mirrors .low water pressure. bad smell in the... More

Was this review helpful? Yes
Pembroke, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Hotel is no way near a 4 star, although it was clean and the staff were very nice and couldnt do enough to help. It said there was tea and coffee making facilities in the room there was nothing and when we asked they said no problem and gave us a thermos of hot water no cups or tea... More

Was this review helpful? Yes 1
Polegate, United Kingdom
Contributor
18 reviews 18 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed October 19, 2014

We stayed at this hotel from 6th October to 13th October room 310. this hotel is very clean and comfortable. The staff were extremely welcoming and very helpful cheerful throughout this hotel. Carina and Sofia waited on the tables in the restaurant the food was excellent and the service was very good. Santa Cruz is a quiet little town which... More

Was this review helpful? Yes 1
Wickford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 22, 2014

Totally agree with the last reviewer. My husband and I returned from this hotel in the early hours of Sunday Morning. I had been counting down the days till we could go home. Although we thought our room was a fairly good size and the view (could see the sea from the balcony) was better than what loads of others... More

Was this review helpful? Yes 2
Leeds, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 17, 2014

Only in someone's imagination is this a four star hotel! No air con, threadbare carpets, cracked mirror in the bathroom, dangerous hairdryer fitting, rusty shower curtain rail, broken lamp shade, very very low water pressure in the shower, lack of hot water on several occasions (not rectified even after notifying reception). The breakfast can best be described as dire, the... More

Was this review helpful? Yes 1
Dorset, UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed September 15, 2014

We have recently returned from this hotel on 11th September after a 2 week stay. We had a really enjoyable holiday and having paid not that much for the holiday,we were looked after and made very welcome by ALL the lovely staff... Carina, Pedro, Renarta to mention a few. The hotel itself in my opinion, is probably more of a... More

Was this review helpful? Yes 1
Newcastle upon Tyne
2 reviews
5 of 5 stars Reviewed September 8, 2014

You get what you pay for. This holiday was cheap as chips so we didn't expect 5* luxury and what we got was very decent. It was not 4* (as advertised) but still, it was clean and the staff made it excellent. I truly believe people just like to moan. The breakfast was nothing to shout about but then again,... More

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Santa Catarina Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Santa Catarina Hotel

Address: Rua do Bom Jesus 22, Santa Cruz, Madeira 9100-152, Portugal
Location: Portugal > Madeira Islands > Madeira > Santa Cruz
Price Range (Based on Average Rates): $
Hotel Class:3 star — Santa Catarina Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with Orbitz, TripOnline SA and Despegar.com so you can book your Santa Catarina Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Santa Catarina
Santa Catarina Cruz
Santa Catarina Hotel Santa Cruz, Madeira

72 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
View from room (10)
Viewed
Pool/beach area (8)
Viewed
Bathroom (2)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (16)
Viewed
Dining (1)
Viewed
Other (28)
Hotels you might also like...
Check In Check Out
Price Your Stay