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Hotel Santa Catarina

Rua do Bom Jesus, 22, Santa Cruz, Madeira 9100-152, Portugal
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203 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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All months
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here with my brother, food was poor, swimming pool freezing room a bit dated, staff friendly, I would probably stay here again if the price was right, I would say 3*. Lovely area with restaurants and shops

Was this review helpful? Yes 2
Warsaw, Poland
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago

We stayed there for 2 weeks in the begining of June. Town is great for everyone who want to chill far away from noise and crowd. There are no nighlife spots so if you don't expect to party etc Santa Cruz is perfect. There is no sand beach, like all around the island so don't expect to sunbath by the... More 

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sussex
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from a weeks stay at this Hotel. Advertised as a four star but barely a three. To be fare we enjoyed our stay but quite a few things could be improved. Many of the pool side slabs are dangerous a child could do themselves great harm. Many of the carpets need a good clean in the corridors, the... More 

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South Yorkshire
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

this was our second visit in a few months and we know that others we met on our first visit have also rebooked to visit. It is a lovely, friendly hotel. The staff are welcoming, speak good English, and try to do all they can to help you enjoy Madeira. It is not a glitzy posh hotel, but the rooms... More 

Was this review helpful? Yes 1
glasgow
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable little hotel in a great location, close to lots of very nice Restaurants and some nice local bars, the Hotel is now 19 years old and is starting to show its age in parts as you would expect, However this does not distract from the quality of service they provide , rooms are serviced on a daily basis... More 

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Emsworth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for 12 days beginning of June , made to feel special as soon as we got there by the receptionist Tanya . The hotel is now beginning to show its age but believe it is being spruced up under new owners hopefully not too modern as will lose its charm . This is one of the most relaxing hotels... More 

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Dunoon, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 31, 2015

My wife and I holidayed here for two weeks ending on 27th May. The situation was splendid. Near to the airport; so we could enjoy the sight of planes bringing in more lucky folk to Madeira and literally a one minute walk to the bus stop to whizz us into Funchal when we wished to go, and at the heart... More 

Was this review helpful? Yes 3
Great Malvern, United Kingdom
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed May 29, 2015

A budget hotel but do not be put off by the price or location. The hotel has recently changed hands and they are working hard to provide the best of service and facilities for a really economical rate. Good sized clean rooms with balcony and en-suite. Very friendly helpful staff. Most enjoyable breakfast, more that enough choice but do not... More 

Was this review helpful? Yes 4
Chichester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 27, 2015

Very friendly, like a family run hotel. Staff very helpful and friendly. Food good 4 course evening meal and typical Maderian. Very convenient for buses and a short walk to the promenade. Bus to Funchal takes about 30 minutes.

Was this review helpful? Yes 2
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 3, 2015

Not a 4star hotel. No kettle or tea/coffie in rooms .unable to get drinks of any kind or snacks in the day. bed made but room not vacuumed ,also bathroom was never cleaned but did have clean towels daily. Food ok but no chouce, you had to take it or leave it. Staff good but still would not recommend this... More 

Was this review helpful? Yes 2

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