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Hotel das Kranzbach

Travelers' Choice award winner
Kranzbach 1, 82493 Krun, Bavaria, Germany
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Hotel das Kranzbach
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Hotel das Kranzbach
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355 reviews from our community

Traveler rating
    262
    54
    20
    13
    6
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26
232
27
4
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Munich, Germany
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed January 27, 2015

I have to agree with allot of other people who have given low returning points to this property. I was there just a few months ago and it was quite catastrophic in comparison of what it use to be. The breakfast table seating was stretched to the outside area because of the high weekend capacity (that never happened before) and... More 

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear “kangatraveller”, We are very sorry that we couldn’t meet your expectations during your last stay. Thank you for your open and honest opinion, without which we would not be able to continually improve our standards. We constantly train our staff to improve the level of service delivered. We have increased our restaurant so we have capacity for each guest.... More 

Bristol
Top Contributor
354 reviews 354 reviews
81 hotel reviews
192 helpful votes 192 helpful votes
5 of 5 stars Reviewed January 16, 2015

We stayed here for 5 nights in August. Sadly the weather was fairly wretched but the hotel more than made up for it. It is a beautiful hotel. Although it is a large hotel, somehow, you never fell that it is as large as it is. The spa is truly outstanding. I doubt if we'll ever go to a better... More 

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Thank you very much for the kind words, we are pleased you enjoyed your stay. We look forward to seeing you again soon. Greetings from Kranzbach More 

The Hague
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed January 3, 2015

We have been staying at the Kranzbach since Inception, and were always pleased, see the review of June 2011. The hotel has, however, changed beyond recognition, taking a turn for the worse. The hotel expanded by adding a storey of rooms and another level at the spa area, the restaurant has been expanded too, at the expense of the terrace,... More 

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n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear „Jelle71“, We are very sorry that we couldn’t meet your expectations during your last stay. Thank you for your open and honest opinion, without which we would not be able to continually improve our standards. We constantly train our kitchen and service staff to improve the level of service delivered. We are also going to find solutions to your... More 

Munich, Germany
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 29, 2014

Amazing views of the mountains, friendly and helpful staff, delicious food and the most relaxing spa...the all experience is great! Perfect place to disconnect and enjoy the beauty of this spectacular surroundings.

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear Marta, Thank you very much for your recommendation. We are pleased you enjoyed your stay and we hope to see you soon again. Greetings from »Kranzbach« More 

Москва, Россия
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 22, 2014

If you are sick and tired, this is the place to be-fantastic hotel surrounded by beautiful forests and mountains with first class service. The room is just great with everything you may need during your stay, however there is no tea/coffee amenities and this is a bit uncomfortable for me. The food in the restaurants and during lunch is of... More 

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n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear „rusjub“, Thank you very much for the kind words, we are pleased you enjoyed your stay. If you would like the facilites to make tea in your room please inform us at the time of booking. Coffee is available via room service. We look forward to seeing you again soon. Greetings from Kranzbach More 

Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 7, 2014 via mobile

Our second visit to Das Kranzbach and it is getting better for each time. The nature, scenary, hotel and staff is so good. The Spa area is relaxing and silent. The food is realy first class and we are happy to recommend this place.

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear “Livsnjutarna-two”, Thank you very much for the kind words, we are so pleased you had a fantastic trip. Thank you for your recommendation and that you continue to enjoy staying with us. We look forward to seeing you again soon! More 

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014 via mobile

We stayed here after a medical conference in Munich Very beautiful property with a location next to the alps and easy access to hiking We stayed in a top floor room of the old building Nice room with a very dated bathroom Housekeeping was poor as little was cleaned or organized upon returning to the room in the afternoon When... More 

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n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear „columbia90”, We are very sorry that we couldn’t meet your expectations during your last stay. Thank you for your open and honest opinion, without which we would not be able to continually improve our standards. We constantly train our staff to improve the level of service delivered. Despite all it would be nice to see you again. Greetings from... More 

Graz, Austria
1 review
5 of 5 stars Reviewed June 4, 2014

perfect welcome, enjoyable relaxation & treatments, top cuisine, amazing barkeeper & an impressive surrounding. the best place to be if you prefer a different wellness experience, very personal & high quality.

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Thank you very much for the kind words, we are pleased you enjoyed your stay. More 

Pensacola, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

We had an amazing visit in this beautiful hotel with so many amenities. The food, which is included with the room is always delicious and the service is terrific. Couldn't have had a better experience for my first visit to Bavaria. We were here in April 2012. My ten year old granddaughter who has impeccable manners and behavior was treated... More 

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Thank you very much for the kind words, we are pleased you enjoyed your stay. We are very sorry that other guests made your granddaugther feel "out of place". As we recommend a holiday with children in Kranzbach who are at least over 10 years old there is no problem from our point and we hope to see you again... More 

Tel Aviv, Israel
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 7, 2014

We stayed there in december, it was snowing all the time and we enjoyed every minute!! The delicious food, the warm soup for lunch , the varity of bread.....The Spa is superb , the gym has giant windows to the mountains. The service was excellent , we'll come back !!

Was this review helpful? Yes
n_stroehle, Marketing-Mitarbeiterin at Hotel das Kranzbach, responded to this review

Dear Micky, Thank you very much for the kind words. We are pleased that you continue to enjoy staying with us. Our recommendation: Visit us in summer to see our beautiful nature! We look forward to seeing you again soon!! More 

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