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Hotel San Mauro

Via Casarea, no 45, 80013 Casalnuovo di Napoli, Italy
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1 room 1 guest
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136 Reviews from our TripAdvisor Community

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Traveler rating
    41
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    25
    7
    3
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27
27
3
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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    (136)
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    (26)
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    (58)
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    (21)
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Caerphilly, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the San Mauro for one week in August 2015, when we arrived at the airport we were assured a taxi would be waiting for us to take us to the hotel. Unfortunately the correspondence was poor and we ended up paying 40 euros as the taxi driver was unsure where he was going. The hotel is a... More 

Was this review helpful? Yes 1
Coromandel, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from a beautiful week's stay at Hotel San Mauro. We contacted the hotel prior to leaving the UK and they sent a pre booked taxi to the airport for us @ 25euros. Easy check in. Very helpful, English speaking hotel reception staff who couldn't be more helpful. They booked taxis for us all week and when we wanted... More 

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Warwickshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The good, hotel was clean and most of the staff were friendly. The bad: the hotel website and Tripadvisor state complimentary shuttle service to the airport and Naples - it was not. We had to pay 30 euros. Hotel website states cocktail bar. This is true, but none of the staff knew how to make a cocktail, and even though... More 

Was this review helpful? Yes 2
Detroit, Michigan
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

My husband and I initially chose this place because we needed a hotel close to the Naples airport. When we arrived, we wish we would have planned on staying longer. The hotel is very clean and spacious and has great amenities. Aside from the that, the staff is excellent. The following morning we had a very early flight before the... More 

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England
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 19, 2015

We arrived at the hotel as a family of 5 in the early hours of a Sunday morning. We parked in the garage (which was a little tight! and full at times!) and were greeted at reception with a lovely man who gave us the key cards to our room and told us where to go. Between us we had... More 

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Hastings, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 14, 2015 via mobile

Stayed for four days, excellent all round, the staff Anna Marie especially were very good, they picked us up from the airport & took us to the train station where it was easy to get to - sorrento - Pompeii - Vesuvius & we also went to Dante stop on metro a couple of stops from garrabaldi the main Naples... More 

Was this review helpful? Yes 2
Thirsk, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 6, 2015

We stayed in this Hotel for a week during our trip to Naples Herculanium, Pompei, Versuvius. Hotel staff are second to none. Very good, very attentive and could not do enough to keep us happy. Reception was very helpful, even providing umbrellas when it rained. The shuttle service was free locally, so restaurants and public transport were in easy reach.... More 

Was this review helpful? Yes 2
Wokingham, United Kingdom
Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed April 26, 2015

Hotel say on its website free shuttle to Naples and Naples town However they charge you €25 for each round trip It's shown as 5km from airport However taxi costed us €40 Breakfast room was ok Pool and outside of hotel was terrible Children playing with noises scooters and ball games in the front reception door Overall don't go there... More 

Was this review helpful? Yes 3
Checcomo, Direttore at Hotel San Mauro, responded to this review

Dear Guest, Thank you for your feedback. Nowhere on our website is written free shuttle to city center, please, check better: www.hotelsanmauro.it. We offer a free shuttle bus to the closer metro station. Airport is really 5 Km from the hotel and I'm so sorry that taxy asked you € 40.00 for only 5 km. Probably taxi driver took a... More 

Nottingham, United Kingdom
Level Contributor
68 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed November 13, 2014

Stopped in this hotel for a business trip, easy to get to by car but nothing around the hotel, feels a bit out of place. Hotel itself is quite nice, rooms are comfortable and everything you need, good decor and looked modern. Restaurant was excellent, food cooked to perfection. Bar staff helpful. Little English spoken but I can't speak Italian... More 

Was this review helpful? Yes 2
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 12, 2014

Hi friends, Let's start right away with the good things which of course apply for my stay which was in room 104. - First impression - good looking hotel, elegant and spacious, and hey, upon arrival we found sandwiches, wine and gnocchi! A nice greeting I would say and a quick check in. - Besides a minor crack in the... More 

Was this review helpful? Yes 4
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