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Hotel San Mauro

Via Casarea, no 45, 80013 Casalnuovo di Napoli, Italy
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1 room 1 adult
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159 Reviews from our TripAdvisor Community

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Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 21, 2015 via mobile

On the plus side - shower was good and the food in the restaurant was also ok and the Internet was free and just about bearable. So why would I not come back? The hotel staff were lifeless and did not appear to care, no atmospheres in the bar, lobby or restaurant. To top it off there was no iron... More 

Helpful?
Thank MrADobbs
Montreal, Canada
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 14, 2015

The hotel and the swimming pool are nice. The area is not the best, too much young people making noise and fireworks, so the police came by a few times during my stay. The room maintenance is not good enough for a 4 star hotel (water leaking between shower door and wall, toilet seat not fixed, TV and cable not... More 

Helpful?
Thank Marie_from_514
Montreal, QC, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed October 8, 2015

Room was OK, food was good, I was travelling with a group. However I forgot my charger and battery for my camera on the wall socket. We called them about 3 hours later and no one had found anything... What can they do with a charger and battery for a specific camera. So be aware that if you travel to... More 

Helpful?
Thank Canadian_Gidget
Checcomo, Direttore at Hotel San Mauro, responded to this review
Google Translation

Salve, essere chiamati Ladri per un caricabatterie da pochi euro è davvero ridicolo... prima di offendere La invito a fare... More 

Renfrew
1 review
1 of 5 stars Reviewed October 5, 2015 via mobile

I totally agree with susan. we were the other couple she was talking about . we arrived to the san mauro hotel , it appeared we were the only visitors there , we went for a walk around the local vicinity , looking for places of interest , local restaurants , bars , banks or either transport . to which... More 

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Thank val b
Insch, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 1, 2015

We booked to stay here for a weeks holiday and stayed one night ! This is a nice hotel in a bad area. Not for tourists ! This is not just our opinion as another couple we met moved after two nights. If you need an over night stay fine but this is NOT a Tourist hotel. To be honest... More 

Helpful?
1 Thank Susan P
Woking, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed September 13, 2015

The Hotel was good and had excellent facilities. Rooms were clean and spacious and breakfast was of buffet style. There are tennis courts , a gym and both indoor and outdoor swimming pools. Unfortunately the gym and indoor swimming pools did not open until 1st September, the day we were leaving. Although the hotel website states a free shuttle service... More 

Helpful?
Thank Chenoaks
Caerphilly, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 28, 2015 via mobile

We stayed at the San Mauro for one week in August 2015, when we arrived at the airport we were assured a taxi would be waiting for us to take us to the hotel. Unfortunately the correspondence was poor and we ended up paying 40 euros as the taxi driver was unsure where he was going. The hotel is a... More 

Helpful?
1 Thank lyn8888
Coromandel, New Zealand
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed August 27, 2015

Just returned from a beautiful week's stay at Hotel San Mauro. We contacted the hotel prior to leaving the UK and they sent a pre booked taxi to the airport for us @ 25euros. Easy check in. Very helpful, English speaking hotel reception staff who couldn't be more helpful. They booked taxis for us all week and when we wanted... More 

Helpful?
2 Thank KathrynGorton
Warwickshire, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed August 7, 2015

The good, hotel was clean and most of the staff were friendly. The bad: the hotel website and Tripadvisor state complimentary shuttle service to the airport and Naples - it was not. We had to pay 30 euros. Hotel website states cocktail bar. This is true, but none of the staff knew how to make a cocktail, and even though... More 

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3 Thank Scott R
Detroit, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 30, 2015

My husband and I initially chose this place because we needed a hotel close to the Naples airport. When we arrived, we wish we would have planned on staying longer. The hotel is very clean and spacious and has great amenities. Aside from the that, the staff is excellent. The following morning we had a very early flight before the... More 

Helpful?
1 Thank elena b
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