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Bandarawela Hotel

No. 14, Welimada Road, Bandarawela, Sri Lanka
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Bandarawela Hotel
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Bandarawela Hotel
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212 reviews from our community

Traveler rating
    39
    102
    53
    15
    3
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46
91
12
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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    (35)
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1 review
3 of 5 stars Reviewed 2 weeks ago

The rooms are very vintage and you feel set back into a different time. The staff is ok but not very friendly. The quality of the food was not great at all. For dinner they had a choice of 3 meals with hardly any taste. Even for breakfast you could only order for unflavored eggs and bread. It is okay... More 

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Wattala, Sri Lanka
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bandarawela Hotel is a very nice place to relax. Its a colonial type set up and we were really happy during the stay. The staff is very friendly and outstanding even my kids appreciated that. We really enjoyed there food and lodging. Hope to visit again in future.

Was this review helpful? Yes 3
Yohan A, Assistant Manager - Online Reputation at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! We would like to thank you for your valuable feedback posted on Trip Advisor following your stay at Bandarawela Hotel and your time devoted to post same. Your comments indeed have been inspiring and we are delighted to note that you have enjoyed the unique colonial themed ambiance of the hotel. Also,... More 

Colombo, Sri Lanka
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have been to this hotel several times over the years with my husband. It always maintained good standards but better than last time. The hotel is a very nice colonial setting Rooms clean and tidy The Hotel served good food and the staffs were friendly and were willing to help & they always smile. Specially Mr.Siran (I think he... More 

Was this review helpful? Yes 1
Yohan A, Assistant Manager - Online Reputation at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Many thanks for sharing your experience following your stay at Bandarawela Hotel. Your comments indeed have been inspiring especially to learn that you have observed progress of our standards from your previous visit. Yes, we always endeavor to ensure that our service standards consistently grow in delivering a memorable experience to all... More 

Cairns Region, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 24, 2015 via mobile

Take an authentic nostalgic trip back to the tea planters club of the 1890's. Original features and fittings remain in good working order. Dining room and menu in keeping with this bygone era. Service was excellent. Brilliant stay in the heart of town- history buffs don't miss this one.

Was this review helpful? Yes 2
Bandarawela H, General Manager at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Many thanks for your review of our hotel and we are indeed pleased with your inspiring acknowledgment. Thankyou for staying with us and awaiting your 'come back' again. Best Regards, Senani Perera More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 23, 2015

Very quiet, in the middle of the bandarawela town. Has a stately feel due to its unchanged colonial architecture. Friendly and helpful staff. Rooms are very old fashioned, not for those after luxury. Food is not exciting, very similar and bland. though I suppose when compared to the other places around bandarawela, may be well to do. A good place... More 

Was this review helpful? Yes 1
Bandarawela H, General Manager at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Many thanks for your feed back and sharing your experience of Bandarawela Hotel. We also wish to express are fondest thanks for acknowledging the unique aura that we maintain that has prevailed from the colonial times. Our attention has also been drawn to your concerns and will soon be addressed. Many thanks... More 

Pinjarra, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 23, 2015

This place was a must for my relatives in the 1930s-1950s to visit so I had to see it. The smell of antiques and beeswax and old wood is amazing, as are al the old artefacts. The food and service was charming and I hope it picks up more business.

Was this review helpful? Yes 1
Bandarawela H, General Manager at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Many thanks for sharing your experience of Bandarawela Hotel. We are indeed pleased to take note of your inspiring acknowledgment of the antiques and artifacts that are preserved that contribute to our hotels aura and maintained since the early British days. Thankyou for your esteemed patronage of Bandarawela Hotel and we eagerly... More 

Ferndown, United Kingdom
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 12, 2015

This hotel is the best of the 2 hotels in the town. It's an old building but has interesting displays of old artefacts and pictures from the buildings previous owners. Our room was small and the bathroom was in need of modernisation. The food was OK but nothing special. We only stayed here as a stop off point on a... More 

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Brisbane, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 26, 2015

I stayed at Bandarawella Hotel last Noember and again this month. I was there 3 nights and the place amazes me. So relaxing !Being owned by one of the travel companies,it gets it's share of tour buses,but this does not detract from the individual attention given to all guests.The food choices are a bit limited,but the quality of food and... More 

Was this review helpful? Yes 1
Bandarawela H, General Manager at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Our heartfelt thanks for your review following your stay at Bandarawela Hotel and your time spared to share same. We acknowledge with great gratitude your repeated visits and it has always been a pleasure to have you staying with us. Whilst we look forward to your continuous patronage of Bandarawela Hotel we... More 

Colombo, Sri Lanka
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 11, 2015

I was lucky that my GPS insisted that the hotel was very close as I would never have guess that said was up on a “private road”. And let me say that the room I had was very much below my normal standard and not worth the money paid. But it is a very old and very nice hotel. The... More 

Was this review helpful? Yes
Bandarawela H, General Manager at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Many thanks for your review with regards to your stayed at Bandarawela Hotel and your time spent to post same. We also wish to acknowledge with great gratitude for appreciating our food and hospitality. We will convey your sentiments to our staff members who lived up to your expectations. Thankyou for staying... More 

Canton china
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed March 8, 2015

Nice colonial style hotel, room with an old English style, beds and mattress quite old, service very efficient , and maybe the best in town !!!! Because Bandarawela is the door to go to Lipton's seat and to see the tea plantations, but if you are not really interested on the tea plantation , no need to pass by. The... More 

Was this review helpful? Yes
Bandarawela H, General Manager at Bandarawela Hotel, responded to this review

Dear Valued Guest, Greetings from Bandarawela Hotel ! Many thanks for your review and for sharing your experience of your holiday at Bandarawela Hotel and pleased to learn that you liked our hotel. We have taken note of your concerns with regard to a few beds and mattresses in our room and this matter will very soon be addressed. We... More 

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