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Les Chalets Alpins

369 Chemin du Hibou, Stoneham-et-Tewkesbury, Quebec G3C 1S3, Canada
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Les Chalets Alpins
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Les Chalets Alpins
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161 reviews from our community

Traveler rating
    92
    40
    8
    6
    15
See reviews for
70
3
Solo
0
3
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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  • French first
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English first
  • All months
    (161)
  • Mar-May only
    (28)
  • Jun-Aug only
    (33)
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    (50)
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    (50)
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 12, 2014

My friends had a great time at this place so we decided to book a condo for our vacation and a friend's wedding. We were also going to check it out so we could book a family and friends vacation for the following year since we are alot of people and thought it would be a fun thing to do.... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 24, 2014

Cottages are really close to each other. Cannot be outside after 12.a.m. (even if you don't make a noise) We got charged over 500$ (from the down payment) for no good reason like a lot of people it seems. They will just steal your money... Don't go there!!!

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
17 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 26, 2014

We a family of 4 living in Dubai spent one week in New York, than Niagra Falls when we decided to take a rental car and drive to Quebec. We booked ourself in for a week at Chalets Alpins Stoneham Québec, and we where amazed by the lodge. Over three floors with a tub, pool table , two living rooms,... More 

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Kitimat
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 17, 2014

Every year as a group of friends we rent a chalet to get together and this is the first time that we have had such a sour and unfair experience. For 4 days and 3 nights we got charged 550 dollars for noise violation. Upon talking with the renting company we shared that the first night was in fact right,... More 

Was this review helpful? Yes 4
Mount Hope, Canada
2 reviews
5 of 5 stars Reviewed March 22, 2014

This was our third time renting a chalet here and as usual, we found the experience to be very enjoyable. Each time, staff have appeared on site within minutes of reporting any issues i.e. missing pool cue on one occasion and a malfunctioning stove (which was replaced with a new one as quickly as humanly possible). The chalets are fully... More 

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Montreal, Canada
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 13, 2014

After reading previous post, I had to share our experience. This year we chose Les Chalets Alpins for our annual family time. The place was comfortable and well equipped, as you would expect considering the high rental price (4 nights, 4000 $ with tax). Our only concern was the closeness of the chalet, no privacy. We had good family time,... More 

Was this review helpful? Yes 6
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

We do not understand your motivation to post a comment on this site in English because we know perfectly that your first language is French. As you chose this language, we shall answer you that the damages caused to the wall and the couch as been charged because they were not present before your arrival. Our maintenance staff make a... More 

Wellington, New Zealand
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 7, 2014

A group of us stayed at the chalets over the New Years period and actually very much enjoyed our time. The chalets are decently clean and well kept. The location is good in that you are close to the Stoneham ski hill and not too far a drive from Quebec City. However, we were extremely disappointed to find that our... More 

Was this review helpful? Yes 5
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

You are well informed at your arrival that you must notify us of about any damages or malfunction in your unit during and at the end of your stay. At any moment we have been informed about the damages to the hot tub cover. We are sorry for the inconveniences caused by this situation, but when we notice that the... More 

Chicoutimi, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed January 7, 2014

The worst part is the bed, all 5 young adults did not sleep well at all. The sofa bed is old its mattress's springs hit your back. All mattress are finished in the room for 3. All of the young adults had back problems for 3 days. The internet connection and tv cable did not work before the next morning.

Was this review helpful? Yes 2
chaletsalpins, Propriétaire at Les Chalets Alpins, responded to this review

We would at first like to thank you for your comments about the comfort of beds in this chalet. It's in our opinion the best way to help us improve our services and equipments. We can assure you that if we had been informed about the situation during your stay, it would have pleased us to bring you new mattresses.... More 

Quebec City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 24, 2013

We've been there for a familly meeting at thanksgiving (canadian) october 12-14. 2013 Overall the houses for rental at Les Chalets Alpins are nice but you just feel there as you are in any suburbs with houses are very close to each other. Forget privacy here and also, chances are there is going to be a party running at one... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 6, 2013

We spent the weekend, the place is quiet and amazing.It looks like a very secure small town in the mountain with wondeful houses.The beds were very comfortable.It was clean and had everything you need in a house.Nice hiking trails and close to the parc de la Jacques Cartier.

Was this review helpful? Yes 1
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Additional Information about Les Chalets Alpins

Address: 369 Chemin du Hibou, Stoneham-et-Tewkesbury, Quebec G3C 1S3, Canada
Location: Canada > Quebec > Stoneham-et-Tewkesbury
Price Range (Based on Average Rates): $$
Number of rooms: 80
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Also Known As:
Les Chalets Alpins Quebec, Canada

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