We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Dupnitsa hotels

Hotel Universal

Hristo Grancharov 1, Dupnitsa 2600, Bulgaria
Hotel amenities
Hotel Universal
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
You added Hotel Universal to your Saves list
Ranked #1 of 2 Hotels in Dupnitsa
A recent review
4 of 5 stars reviewed 1 week ago
Write a Review

14 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Italian first
  • Norwegian first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Hotel Universal in Dupnitsa on the assumption that it would help reduce the drive time to Rila Monastery. While we guessed correctly (it's about a 45 minute drive to Rila, as opposed to the 2 hours it would take from Sofia), let it be known that there is absolutely nothing to do in Dupnitsa itself. No quality... More 

Was this review helpful? Yes
Silkeborg, Denmark
5 reviews 5 reviews
3 of 5 stars Reviewed 4 weeks ago

Dupnitsa in general is in a pretty miserable state. Maybe the organized which has stained the town for so long is to blame. Regardless the Universal Hotel is a nice exception to this. The rooms are clean and modern as is the hotel in general. Get the rooms on the top floor as they have a nice balcony and are... More 

Was this review helpful? Yes
Volos, Greece
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 31, 2014

Dupnitsa is one of the Bulgarian towns that was unlucky enough to have stayed for a long time without any serious improvement, failing infrastructure is obvious everywhere. Dirty streets, full of holes roads and if it wasnt near Rila Monastery, the city of Sofia and the town itself attached to the main road coming in from Greece....there would be no... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed August 13, 2013 via mobile

We visited Dupnitsa for a wedding and didnt really know what to expect from a small, hidden city in Bulgaria. But everything turned to be perfect and the hotel was wow when we arrived. Only thing i cant understand is the number of stars bur it doesnt really matter! Would definitely recommend the hotel for everyone.

Was this review helpful? Yes
North Carolina
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 6, 2013

This is an excellent hotel in the heart of a beautiful area of Bulgaria. The staff were very friendly and extremely accommodating, some of the best of my time in Bulgaria. My room was modern, very comfortable and had a balcony with mountain view. The hotel is easy to find and in an excellent location for exploring the town by... More 

Was this review helpful? Yes
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 24, 2013

Stayed here for one night, nice and silent room, great bathroom, free internet in the room, and english speaking reception staff. However breakfast was minimal, made selection on A4 paper, and needed to ask for cup of coffee for breakfast.

Was this review helpful? Yes
Senior Contributor
45 reviews 45 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed October 22, 2012

I stayed at this hotel after spending the night at the RILA MONASTERY and before moving on to Sophia to fly home. The hotel was great. The room was the most modern that I experienced in 3 weeks in Bulgaria. The reception staff spoke very good English and were very helpful. The location could not have been better. On the... More 

Was this review helpful? Yes
Rowley Regis, United Kingdom
Top Contributor
91 reviews 91 reviews
56 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed October 5, 2012 via mobile

Had occasion to stay in Dupnica overnight and this place ticked all the boxes. Nice modern hotel with restaurant. Rooms very big with fast wi-fi connection and bathroom with huge shower! Ate in the restaurant and whilst the food was excellent the courses came out in the wrong order, which spoiled things somewhat. Most of the staff spoke at least... More 

Was this review helpful? Yes
Woodstock, Georgia, United States
1 review
5 of 5 stars Reviewed August 28, 2012

The rooms are great! Very clean and crisp with great bathroom! The location is ideal for seeing all the nearby attractions. Rila Monastary is less than an an hour away as are many other attractions. There are many bars and shopping venues right next door. Several banks within walking distance as well with posted exchange rates that are a bit... More 

Was this review helpful? Yes
Budapest, Hungary
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 19, 2012

We need to sleep over for one night during our Rila weekend. Were pleasantly surprised by the spacious room and comfortable bed. The rooms and common areas were clean and tidy. We ordered room service from the restaurant and the food was delicious and on very good price. Breakfast was ok. Overall the service - very good. Strange decision on... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Universal? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Universal

Address: Hristo Grancharov 1, Dupnitsa 2600, Bulgaria
Location: Bulgaria > Kyustendil Province > Dupnitsa
Price Range (Based on Average Rates): $
Number of rooms: 56
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Hotel Universal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

24 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (24)
Room/suite (13)
Hotel & grounds (2)
Dining (4)
Business center/function rooms (2)
View from room (2)
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay