In comparison to other family run hotels I have stayed in recently I found this hotel very disappointing in many ways, Owner of the hotel very unfriendly at check in and throughout the evening of my one night stay. Agree totally with Dibbles 77 regarding being taken for granted as a guest, room was very pleasant which is why I... More

Would like to express our thanks for all the help from James and his staff when we asked for their assistance in doing an outside broadcast from the hotel. This was necessary as the guest on the night, on holidays with family in Swinford, was confined to a wheelchair and not able to travel to one of the Irish Country... More

The owners of this hotel seem to think that because they are the only hotel in the town, that they can get away with a sub standard level of service. We stayed 2 nights and had to move rooms 3 times. The service from staff was appauling at every interaction - breakfast and check out in particular. Swinford has plenty... More

This hotel is a hidden gem with big, comfortable rooms, nicely furnished and very big bathrooms. Food was great also and staff very friendly and helpful. More

We wanted to stay in Swinford for an event so this was the most convenient for us. There were constant issues with a booking where we were quoted different rates 3 times, others who booked with us got it cheaper again! The response to emails was non existant after the booking conformation. Check-in was basic once they found our reservation!... More

These poor reviews must have been written by people with ulterior motives. Nothing but good reviews could be left for The Gateway Hotel and James, the proprietor. James is the new owner/manager and he is doing an excellent job. He accommodated us in every way, and believe me, we were a very needy and I'm sure annoying group. We traveled... More

Absolutley freezing - no heating on in any of the rooms or anywhere above the ground floor. When asked if heat could be turned on it was but it went off again very shortly thereafter and did not come back. This in the middle of the coldest December in this aprt of the world since records began!! My impression -... More

We recently had a family function in the hotel and the weekend could not have gone better. Everything from the rooms to the fab service on the night of the function made it a great weekend. The staff were excellent and James the owner could not have been more helpful in the run up to the event and also on... More

If you're like me you seek irish hotels that are located within the town center. Stash the car and it's off to the nearby pubs, the local bookmaker, and the many good eateries. Kelly's has a perfect location in this nice town. Rooms and rates are fine, the breakfast is as good as any, and the staff makes you feel... More