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All 1 Cranford hotels

DoubleTree by Hilton London Heathrow

4.0 of 5 Hotel   |   745 Bath Road, Cranford TW5 9QE, England
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Ranked #1 of 1 Hotels in Cranford
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed July 24, 2014
Gordon A Clydebank, United Kingdom
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1,171 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton London Heathrow
See the most recent reviews
Clydebank, United Kingdom
2 reviews
5 of 5 stars Reviewed July 24, 2014

I can't fault this hotel with exception to breakfast staff felt they didn't want to be there but room and check in was welcoming room plenty of space bathroom good and free internet stayed for 3 days and every day was the same

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Gordon A I am glad that the hotel delivered to your expectations and of course the free internet that we offer to all of our guests. Look forward to your next visit. Kind Regards Anupreet Jeetun More 

Kings Mountain, North Carolina, United States
1 review
5 of 5 stars Reviewed July 24, 2014

Great Place and Convenient. Bar and Food Service a bit "Pricey" and a more "Generous Portion" of Booze would be nice in a mixed drink, particularly considering the HIGH price. Room was VERY quiet considering location to Airport and the shuttle bus was a superb and TIMELY advantage. Staff made it a very pleasant stay. WELL DONE !

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear John M Glad that you had a pleasant stay and that the staff were a great contributor to this. Look for ward to your next visit. Kind Regards Anupreet Jeetun More 

Toronto, Canada
1 review
4 of 5 stars Reviewed July 24, 2014

We were impressed with the size of the family room. Everything was clean and just right for an overnight for the four of us before an early morning flight. The warm cookies on arrival were enjoyed by all!

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Lynnita W I am glad that your enjoyed your stayed and look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

Baltimore, MD, United States
1 review
2 of 5 stars Reviewed July 24, 2014

When I requested non-feather bedding at Doubletree Heathrow, the staff apologetically told me that they had run out of pillows without feathers. They then gratuitously told me that I should have reserved such pillows beforehand (which I took as an attempt to deflect blame from the hotel and upon me). Would such a request have stopped the hotel from running... More 

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Sidney B Thank you for taking the time to share your comments. Could I please request you to contact me directly with regards to the concerns that you have raised so that I can further investigate. Kind Regards Anupreet Jeetun More 

Decatur, Georgia
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed July 23, 2014

I've stayed in many Doubletrees, and they are always quite nice. In general, this particular property is, too. However, there were a couple of drawbacks that really turned us off: first, the air conditioning stays on only 4 hours at a time, so you have to get up in the middle of the night to restart it; second, the overnight... More 

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear AtlantaDoll Thank you for taking the time to share your comments. I would like to assure you that our car parking charges for guest staying at hotel is only £11 per night. As part of our commitment to the environment the air conditioning system is on a timer. I am sorry if this caused any inconvenience but as we... More 

Baltimore, Maryland
Top Contributor
52 reviews 52 reviews
21 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed July 23, 2014

The DoubleTree at Heathrow Airport is a very pleasant hotel. We stayed just for one night on our return trip to the U.S. in early July. The hotel is nicely done, lobby and bar area were great. The yummy warm cookie welcome is just a nice way to say hello. The staff we encountered were all very professional and cordial.... More 

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Jonito It is always nice to receive such positive feedback. I am glad that you enjoyed your stay and look forward to your next visit. Thank you Kind Regards Anupreet Jeetun More 

Melton Mowbray, United Kingdom
Top Contributor
123 reviews 123 reviews
38 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed July 23, 2014

We couldn’t get a room at the Hilton at T5 so we had to stay here. It was ok but we preferred the Hilton T5. The room was again very nice, clean, good facilities & again we had a good night’s sleep. The bar / snack area was very good & the restaurant / breakfast area ok. By other hotel... More 

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear J0seywhales We would love to be your preferred hotel which why we provide our guest with a caring and rewarding experience. Look foward to seeing you soon at DoubleTree By Hilton London Heathrow. Kind Regards Anupreet Jeetun More 

London
1 review
1 of 5 stars Reviewed July 22, 2014

Staff is not friendly, My room wasn't clean, iron didn't work and we have to wait for one hour and 15 minutes for bucket of ice. Spoke to lobby manager and he said we don't refund money and I wasn't even talking for any money back. I was disappointed that the way staff behaved and manager spoke. Would advice stay... More 

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Jatinmiles I am sorry to note that your stay was far from satisfactory and would request you to contact me directly so that I can further investigate the concerns you have raised. Many thanks Kind Regards Anupreet Jeetun More 

Prague, Czech Republic
Top Contributor
137 reviews 137 reviews
67 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed July 21, 2014

We were really surprised. A lovely room - and very friendly staff. And free cookies when we arrived! (Too bad that I am allergic to walnuts!) A good bar and good pub food available. Would stay here again. Worth every pence.

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear jcrane66 I am glad that you enjoyed your stay and look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

Fairfield, United States
1 review
4 of 5 stars Reviewed July 21, 2014

Amenities and quality of site were very good. I will recommend this location for freinds and business associates visting the city in the future. Hotel offered easy access to the downtown London tourist areas and had convenient access to local restaurants

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear George C Glad you enjoyed your stay and thank you for spreading the word to your friends and business associates. Look forward to your next visit. Thank you Kind Regards Anupreet Jeetun More 

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Additional Information about DoubleTree by Hilton London Heathrow

Address: 745 Bath Road, Cranford TW5 9QE, England
Phone Number:
Location: United Kingdom > England > Greater London > Cranford
Price Range (Based on Average Rates): $
Hotel Class:4 star — DoubleTree by Hilton London Heathrow 4*
Number of rooms: 200
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Also Known As:
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow

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