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DoubleTree by Hilton London Heathrow

4.0 of 5
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745 Bath Road, Cranford TW5 9QE, England
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1 room 1 guest
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DoubleTree by Hilton London Heathrow
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1,365 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton London Heathrow
See the most recent reviews
Crawley
Level Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

We had seen this hotel on previous visits to Heathrow, so we knew how close it was to the airport. We were able to choose our hotel room prior to our visit, as we are Hilton Honors Gold Card members. As our daughter was sharing a room with us I wanted to ensure that she had her own bed. Every... More 

Was this review helpful? Yes 1
Wakefield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I often stay at various hotels close to Heathrow airport as I travel extensively, never have I been so satisfied with an "Airport Hotel". The staff were excellent, friendly and extremely helpful, the room was immaculate and the bedding so comfy. As a woman travelling alone I normally just have room service but the restaurant looked so appealing, the food... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Amsterdam, The Netherlands
Level Contributor
170 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two weeks and found it a very modern, very clean, very comfortable hotel. It's outside the free bus zone for Heathrow and actually closer to other Hounslow tube stations, via bus. If you're coming in and out of central London, bear this in mind. It really is a long commute and the bus ride from the... More 

Was this review helpful? Yes 1
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This is our 2nd visit to this hotel and we are extremely happy about the service, cleanliness and specially the location. Hotel is located near the airport and It is a very welcoming place in UK. Chandimal perera

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London, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great Hotel very clean. very friendly staff team the chief came and stpke with me personally before preparing me a lactose free meal.slight mix up with the bill at 4am but it was quickly sorted out.great for business trips of airport stop over, very close to airport

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Greater London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

when we arrived at the hotel our first impressions were pretty poor. The people at the desk didn't seem to know which rooms were free. We had booked a queen room but ended up with two twin beds. When we complained they said there were no queen rooms available but would see what they could do in the morning. When... More 

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Southampton, United Kingdom
Level Contributor
111 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We booked a king size bed room. On arrival we were given a room with 2 twins put together. On complaining I was told this is a king room, 2 beds and 2 mattresses.. They wouldn't have it any other way that it wasn't a king size bed and effectively called me a liar saying this is the norm at... More 

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Martin_Monaghan I am sorry to note that your stay on this occasion was far from satisfactory mainly due the bed type that was offered to you. I am glad to advise that we will also be changing all our beds within the hotel towards end 2015 and will take on board all our customers views on bed comfort /... More 

Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location, good value, excellent customer service. Rooms were good size, bathroom clean, nice toiletries - breakfast was plentiful and good quality. Nice bar area, good selection of wines and beer and spirits.

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Lynne L I am glad that you enjoyed your stay and look forward to your next visit. Kind Regards Anupreet Jeetun More 

GLASGOW
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The usual excellent standards of service, & facilities expected in Doubletree Hilton, short bus ride to Heathrow, and convenient to get to Central London. Competitive price, includes wifi. Would stay again

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Amanbrad Thank you for your loyalty and look forward to your next visit. Kind Regards Anupreet Jeetun More 

Chichester, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

One of the bulbs in a bedside lamp was broken (broken glass). The pillows were goose down, no other alternative, and apparently the parking is £11 for guests of the hotel, but there are no signs telling you this. I tried to pay for my parking using the machine which only took cash and wanted to charge me £40 for... More 

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear cls112 Thank you for taking the time to share your comments. I am sorry that you missed the parking rates sign that is placed at the entrance of the car park. I can assure that parking charges are applicable at all properties within Heathrow and we our prices are certainly more competitive. We do offer foam pillows as an... More 

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