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DoubleTree by Hilton London Heathrow

Certificate of Excellence
4.0 of 5
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745 Bath Road, Cranford TW5 9QE, England
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DoubleTree by Hilton London Heathrow
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Ranked #1 of 1 Hotels in Cranford
Certificate of Excellence 2014
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1,208 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
18 reviews 18 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

This was a nice surprise for me, I would recommend it for anyone depending on the rate you will get. It kind of doesn't look too much attractive looking from outside, but rooms are nice and clean, service was fast and I got a cookie :) Breakfast was ok, however, in one of the days the eggs and sausages were... More 

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Pasadena, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Not a bad hotel for the $110 I paid to be close to the airport. I felt a little uncomfortable walking the streets at night, not sure if it's a seedy part of town, or if I was just being overly cautious. WiFi was AWFUL. I could not check my email at all and it took 20 minutes to check... More 

Review collected in partnership with DoubleTree by Hilton

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Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Here for a week and was deloghted that as a member of Hilton Honours they have dedicated floors. Pillows though are the worst I have had. Far too soft. I would have liked an option for firm. The rooms otherwise are lovely and the breakfast was a surprise. TOAST RACKS and...TEA POTS. Amazeballs.

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Michael P I am glad that you enjoyed your stay. We will certainly look into the option of having firm pillows, and hopefully this should be available on your next visit. Many thanks Kind Regards Anupreet Jeetun More 

Greater London, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is about a 20 minute drive from Terminal 5 and about 25 minutes from Terminal 2. There are frequent busese going to and from the terminals costing £9 return. A timetable can be obtained from the hotel reception. A good choice if you have a bit of time to get to and from the airport. Location is more... More 

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear MissD787 I am glad that you enjoyed your stay and look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

Prague, Czech Republic
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

Only there for one night but very pleasant staff, very welcoming. Would recommend it. Good location for airport. would use again if price was right, can be bit pricy for a short overnight stay. =======

Review collected in partnership with DoubleTree by Hilton

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear EHS91 It is always nice to receive such positive feedback. Look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

Senior Contributor
30 reviews 30 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have landed in Heathrow and found out luggage didnt arrive with us. We have missed our train connection to Manchester so we needed a place close by to stay overnight. Went to couole of hotels down the road but with no luck at all, we couldnt manage to find any available rooms in any of the bugdet hotels. Walked... More 

Was this review helpful? Yes 1
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Cemre E I am glad that you enjoyed your stay and look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 10 days. During checkin Mr.Khan helped us as our rooms were not ready. We were offered breakfast while our rooms were being prepared. Most of the staff was very helpful and sweet apart from one guy at the front desk who had some serious self esteem issues and had to say no to everything... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Muneeb S I am glad that you enjoyed your stay and look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

Reno, Nevada
Top Contributor
71 reviews 71 reviews
25 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago

The Double Tree was a perfect fit for us to stay after an eleven hour trip from the west coast in the US. We were able to economically catch a bus from the airport ( The Hopper), and were dropped right off at the front door. The staff were welcoming and efficient and soon we were checked into our comfortable,... More 

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DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Gail S It is always nice to receive such positive feedback. Look forward to your next visit. Kind Regards Anupreet Jeetun More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely, clean fresh. Nothing tired looking comfy bed, decent size room and Telly. Could not fault staff. I'm very particular about bathrooms, and this one surpassed expectations. Parking is less for residents however would be nice to be included in the prize of the room. Overall very happy with stay.

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Jessica B It is always nice to receive such positive feedback. Look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

cumbria,u.k
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for 3 nights with my 2 children aged 13 and 11 whilst visiting a friend. Check in good especially the warm cookies! Room clean with air conditioning and dark curtains. Didn't hear traffic or planes either. Large king bed and single sofa bed with proper mattress. Room a touch small with sofa as a bed. Shower fine. Breakfast ok... More 

Was this review helpful? Yes
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear julieCumbria_u_k Glad that you enjoyed your stay and look forward to your next visit. Many thanks Kind Regards Anupreet Jeetun More 

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