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DoubleTree by Hilton London Heathrow

4.0 of 5
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745 Bath Road, Cranford TW5 9QE, England
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DoubleTree by Hilton London Heathrow
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1,489 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
104 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very reasonable y priced and lovely hotel. Conveniently located to London Heathrow-Terminal 4. We had the 3 course meal package with bottle of wine, excellent value for money. seating area for the bar very comfortable.

Helpful?
Thank SharonCambs
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel location was good, near to the airport, however all hotels on this road are obviously close so this one was more near the end of this road rather than the closest to the airport. The rooms were average, cleanliness ok, the beds were SO UNCOMFORTABLE, to be honest it was so overpriced for what it was and did... More 

Helpful?
Thank CharlotteK21
Taunton, United Kingdom
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel offers nice relaxing accommodation close to Heathrow Airport at a very reasonable price. Indeed the quality and service surpassed my expectations and would definitely stay here again. The check in was seamless and the lady was so very welcoming. The reception area also houses the bar and restaurant and unlike other hotels where this is the set up... More 

Helpful?
Thank martyn w
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed on a Friday night so I was close to leaving my car back to the rental. Lobby was real nice. Rooms were good. Parking lot was pricy at £40/night. But room was relatively cheap compared to other hotels. Bar was good and nice and modern and comfortable. Wifi was a bit weak. We got an uber into Knightsbridge. Easy... More 

Helpful?
Thank Barry M
United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Ideal start to a trip abroad, good location with easy parking, staff very friendly and the cookies on arrival went down well. The hotel has a welcoming appearance with a spacious modern look, rooms are well appointed with designated Hilton Honours floors so you benefit from joining. Even though it is close proximity to the airport it does not disturbed... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Andrew M
Geneva, Switzerland
Level Contributor
373 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I have stayed at this hotel before and I generally like. Relatively easy to get to and cheap, was only 34 pounds this time. I encountered a number of issues this stay, mainly due to staff not being helpful or pro-active. The check in lady was very efficient but not really friendly and it surprised me as a Diamond member... More 

Helpful?
Thank HullPhil
Buckingham, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Stayed overnight in transit to the middle east. The hotel was excellent - staff were delightful, room was clean and extremely comfortable. Dinner in the restaurant delicious and reasonably priced. Great experience overall and highly reccomended

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pamela F
Perth, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed in a number of doubletree hiltons . Unfortunately this was not up to the expected standard .The room I was allocated looked dated probably due an upgrade to bring it up to usual doubletree standard .

Helpful?
Thank Alex S
Manassas, United States
1 review
4 of 5 stars Reviewed 1 week ago

I encountered some sloppy cleaning issues with my first room and I promptly complained to the front office. My room was changed to another which was of the same standard and I rejected.subsequently I asked for a room on a different floor and i found that to be satisfactory. The staff were very helpful, warm and friendly.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nana N
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Nana N I am glad that we were able to make it right for you and provide with a room that met your expectations. We believe in creating a rewarding experience for our guests. Look forward to your next visit. Kind Regards Anupreet Jeetun More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I had never stayed in a Hilton before, but reserved this room as I found it on offer. Best way I can describe it is 'a bathrobe short of perfect'. Walking in late in the evening, dressed in a coat that had a ripped pocket and a hoodie with a care bear on it, carrying a paper bag from KFC,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Hanna N
DoubleTreeLHRAirport, Director of Operations at DoubleTree by Hilton London Heathrow, responded to this review

Dear Hanna N It is always nice to receive such positive feedback. We are glad that we made it to the top list of hotels that you would visit again. Kind Regards Anupreet Jeetun More 

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