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DoubleTree by Hilton London Heathrow

4.0 of 5
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745 Bath Road, Cranford TW5 9QE, England
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DoubleTree by Hilton London Heathrow
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Ranked #1 of 1 Hotels in Cranford
A recent review
4 of 5 stars reviewed yesterday
welshtraveller42 Kent, UK
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1,246 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kent, UK
Top Contributor
171 reviews 171 reviews
25 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here before flying from Heathrow. Very friendly welcome, efficient check in. Gift of a warm cookie when checking in. Large car park. Room was comfortable and a reasonable size. Comfortable bed. Modern good sized bathroom. Very quiet despite the planes flying overhead. Didn't have a chance to try the restaurant. Complimentary wifi and tea and coffee making facilities.

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1 review
1 of 5 stars Reviewed yesterday NEW via mobile

Me and my girlfriend stayed here in April as we had an early flight from Heathrow the next day. The room was nice and the location is good for the airport. We could have missed our flight because of the hotel, we asked for a wake up call (a simple request in my opinion) and they forgot to do the... More 

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Enfield
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Booked for a one night stay as visiting nearby Hampton Court with our 5 year old. Stayed in a king room which was nice and clean with the usual facilities. Nice size TV, comfy beds and air con which we did use and room was rather warm. Smooth check in. Keith at reception was lovely and helpful and made our... More 

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Bismarck, North Dakota
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Book this directly through Hilton's website for a cheaper rate. They do not have a free shuttle bus to or from the airport. For approximately 8GBP you can book a slot on a shuttle that goes up and down the hotels of the area. Our check in experience was awkward and dissatisfying. We were third in queue, behind a couple... More 

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Bangalore
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Nice rooms but terrible location, in the middle of nowhere. The nearest tube station is Hounslow West, a good 30 minute walk from the hotel or a bus (81 or 222) in 10 minutes. Not a convenient hotel for business travellers in a hurry. The restaurant staff are not friendly and not trained to a hilton standards eg. the waitress... More 

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Fuquay-Varina, North Carolina
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I frequent the Hilton line of hotels to take advantage of our Hilton HHonors points. We recently stayed at the Heathrow Doubletree after a transatlantic cruise. We wanted to be closer to the airport for departure day though it meant a bit of a commute to see London. This Heathrow Doubletree is obviously recently renovated. The bar... More 

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Contributor
20 reviews 20 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed there for an early flight the next day. I usually stay closer to the airport, but the prices were very high. I therefore decided to stay at the Doubletree. The hotel is nice and modern. Nice rooms (super shower!) and I enjoyed the diner at the restaurant. The gym is small (one treadmill, one bike, one elliptical) and... More 

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Cleveland, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

The room was rather worn. Woman at desk check-in was very helpful. The man seemed bothered to have eye contact when we asked for directions to the bus station. We did not use the dining facilities. Décor in the lobby looked well kept. Convenient location and access to Hoppa Bus, as several other hotels, to Heathrow.

Review collected in partnership with DoubleTree by Hilton

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Palermo
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3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I stayed two nights. Good rates but service not great. No fridge in the room. To keep something cold I had to come down from reception as there was no personnell available to pick it up, u would not expect it from a four stars... . Good breakfast in the room at a good price if u pay for it... More 

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DoubleTreeLHRAirport, General Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear dododapalermo, Thank you for taking the time to share your comments and please accept my apologies for the shortfalls during your stay. Whilst, we do provide portable mini fridges upon request, I am sorry that this was not communicated to you at the reception, as we do not advertise fridges in our rooms. We do hope that you will... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I have previously stayed at other doubletree Hiltons before, and since I was staying here returning home from my wedding abroad, me and my now husband decided to stay here to continue the luxury on our return home. Although the hotel is done out to a decent standard, it isn't any fancier than say a new premier inn, and the... More 

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DoubleTreeLHRAirport, General Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Teresa D Thank you for taking the time to share your comments and I am sorry that you felt that the rooms and the hotel did not meet your expectations on this occasion. I do hope that you will think of us again should you use Heathrow in the near future. Kind regards James Levick More 

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