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DoubleTree by Hilton London Heathrow

4.0 of 5
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745 Bath Road, Cranford TW5 9QE, England
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DoubleTree by Hilton London Heathrow
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1,363 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Gatwick, United Kingdom
Level Contributor
7 reviews
5 of 5 stars Reviewed yesterday NEW

Car parking was really close to the building, and we had a room on the ground floor. The room was quite spacious and clean - and the bathroom was spotless. The bed was comfortable. We ordered food on room service, it was promptly delivered, reasonable cost - good portion size. Food which was meant to be hot was hot, and... More 

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Milton Keynes, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

The reception staff seem overwhelmed on the two occasions that I have visited this week. I found two of the receptionists particularly unprofessional and highly dismissive. I also find staff being rude to each other quite unacceptable in front of guests. The location is convenient for Heathrow (but not much else). The breakfast is pretty good. I hope to see... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night before our holiday. The check in staff were lovely, our room wasn't quite ready when we arrived, so they gave us some warm hot cookies which were delicious. The room was more than adequate, comfortable beds and reasonable size. We ordered room service and the food was nice. Only 10 mins drive from terminal... More 

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Spalding, United Kingdom
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My favourite Heathrow airport. Comfortable and cosy rooms. Well equipped with good beds, soft pillows and decent bathroom. Close to Heathrow but just far enough away from the end of the taxi way to be quiet. Part of a proper neighbourhood with shops and restaurants nearby that can be reached on foot. Warm cookies on arrival.

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Peterborough, England, United Kingdom
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Such a stylish hotel. Modern, clean, light and airy ...... and that's just the reception. The rooms were even better, unlike some hotels who celebrate their entrance but fall flat on guest accommodation - this hotel delivered on all. Staff very friendly, location and parking great. I look forward to returning many more times!

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Meribel, France
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Staff very friendly, hotel was perfect really for what we wanted and at a great price. Maybe just a bit further from Heathrow airport than we'd expected. And beds a bit soft. But we might well be back.

Review collected in partnership with DoubleTree by Hilton

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1 review
2 of 5 stars Reviewed 1 week ago

I've been in Europe for 12 days now. Left a Holiday Inn to get closer to the airport, big mistake. This hotel is ridiculous. I had an early check in on Saturday. I immediately went to my room, unpacked, and took some laundry downstairs. It is now Monday at lunch time, and I still have not received it back. The... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this hotel with my wife and 7 year old daughter whilst visiting London for my 40th birthday. If you're expecting Hilton standards, as we were, you're going to be hugely disappointed. Check in took, believe it or not, 30 minutes! We'd booked a 'King Guest room'. Reception staff were, in my view, incompetent. It was clear that our... More 

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Crawley
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We had seen this hotel on previous visits to Heathrow, so we knew how close it was to the airport. We were able to choose our hotel room prior to our visit, as we are Hilton Honors Gold Card members. As our daughter was sharing a room with us I wanted to ensure that she had her own bed. Every... More 

Was this review helpful? Yes 1
Wakefield, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I often stay at various hotels close to Heathrow airport as I travel extensively, never have I been so satisfied with an "Airport Hotel". The staff were excellent, friendly and extremely helpful, the room was immaculate and the bedding so comfy. As a woman travelling alone I normally just have room service but the restaurant looked so appealing, the food... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
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