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All 1 Crafers hotels

Mount Lofty House - MGallery Collection

5.0 of 5 Hotel   |   74 Mount Lofty Summit Rd, Crafers, South Australia 5152, Australia (Formerly Grand Mercure Mount Lofty House)
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Mount Lofty House - MGallery Collection
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Ranked #1 of 1 Hotels in Crafers
A recent review
3 of 5 stars reviewed 1 week ago
Nigel_and_Lynda Melbourne, Australia
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96 reviews from our community

Traveler rating
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    14
    11
    5
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Hubby and I over from Melbourne on business and extended our stay for a long weekend. First impressions of house very nice. Our room located on 3rd floor with quite nice view with carpark in foreground. Considering the cost of accommodation here is in our opinion on the high side, we were disappointed to see a bathroom that was well... More

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Australia
Top Contributor
192 reviews 192 reviews
89 hotel reviews
185 helpful votes 185 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third week long visit to Mount Lofty House. On each occasions I have been with a conference. I can't speak highly enough of the accommodation, the facilities and the staff. My suite was gorgeous with a very comfortable mattress and its own lovely sitting room down a short flight of stairs. Everything was spotless and the bathroom... More

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Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you so much, we appreciate your comments regarding the conference you attended at Mount Lofty House. It is always a pleasure to receive positive feedback. Our magnificent estate is set a world away in the picturesque Adelaide Hills with spectacular views over the Piccadilly Valley, with the convenience of being only 15 mins from the heart of Adelaide for... More

Adelaide
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms are large but the 2 king singles pushed together into 1 bed was really uncomfortable. Major dip in the middle making it hard to sleep. Bathrooms are nice heritage feeling but only 3 tissues in the box and someone else's toothpaste spit on the faucet. Gardens and surrounds are beautiful. Not much choice at breakfast, having to pay $9... More

Was this review helpful? Yes 1
Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for taking the time to tell us about your experience at Mount Lofty House. I am sorry that your experience did not meet your expectations. The majority of our beds are king split singles joined appropriately with a high quality mattress protector which removes any discomfort. Unfortunately on this occasion the protector may not have been assembled correctly... More

Adelaide
Contributor
13 reviews 13 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our second visit to this hotel. Spent the afternoon in the botanic gardens and wandered up late afternoon for a poolside spa. The room was classical, tall ceilings, tastefully decorated and modernised, but still with the old world charm. Relaxing in the lounge on a chesterfield, enjoying a fine wine, playing board games and listening to the sounds from the... More

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Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for your comments regarding your recent stay with us at Mount Lofty House. We always love to receive positive feedback. We are very proud of our exceptional, historic property set in the tranquil surrounds of the beautiful Adelaide Hills. It is most certainly the perfect getaway for a relaxing little break. We are thrilled that you enjoyed every... More

Gerringong, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Mt Lofty hotel is beautifully located with lovely views over the Adelaide hills. The restaurant certainly boasts a spectacular view. The rooms are large and comfortable. The hotel is only small and all staff and guests were very friendly.

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Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

We appreciate your comments regarding your stay at Mount Lofty House in the Adelaide Hills. It is always a pleasure to receive feedback. Our team members are our greatest asset and I believe our service style and culture reflects our beautiful Country Estate. Thank you again for sharing your experience, and we look forward to welcoming you to our Country... More

Adelaide
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I have stayed in this establishment twice in the past two weeks, on both occasions we were disappointed in the cleaning. The bathrooms were mouldy, it appears no dusting had be carried out in years & our cottage was riddled with cobwebs inside. In the cottage half of our beds had quilts, the other half only had blankets, when we... More

Was this review helpful? Yes 1
Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for taking the time to tell us about your experience at Mount Lofty House. I regret that your experience did not meet your expectations in both our cottages and main house. We do have a monitoring system in place for the cleanliness and maintenance in and around our rooms and regularly receive positive feedback based on the room... More

Adelaide, Australia
Top Contributor
244 reviews 244 reviews
26 hotel reviews
122 helpful votes 122 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Despite being gutted by bushfires decades ago, it has been restored to its former glory to become the manor house reborn. Mod cons were introduced without taking anything away from the charms of yesteryear. Our room overlooked the Piccadilly Valley and gave us ever-changing scenery from cloudless blue sky to twinkling lights at night to a valley full of cloud... More

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Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you so much, we appreciate your comments regarding your recent stay at Mount Lofty House. It is always a pleasure to receive positive feedback. We do pride ourselves on the experience of our guests being in ‘Our’ special and unique house and encourage guests to feel as if they were in their own home. Our glorious location and property... More

Adelaide, Australia
Senior Contributor
42 reviews 42 reviews
14 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was recently married at Mt Lofty House in August. The house is very beautiful with a wonderful heritage balcony, where we held our ceremony. The views were amazing, looking out to the hills and beyond. The surrounding gardens are nicely manicured, the lounge has lots of character and our wedding photos showed the elegance and beauty of Mt Lofty.... More

Was this review helpful? Yes 1
Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you, we very much appreciate your comments regarding your recent experience at Mount Lofty House for such a special day in your lives. It is always a pleasure to receive positive feedback. Our glorious location and property is the perfect setting for a wedding, and we encourage our guests to enjoy every aspect. We are fortunate to be blessed... More

Adelaide
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed October 1, 2014 via mobile

We stayed at Mt Lofty House in September for one night. Overall we found it to be a nice enough stay, although significantly overpriced for the value received. Pro's - We were greeted with beautifully manicured grounds and really lovely reception staff - Once we got to our room, we were pleased to see the included bottle of wine already... More

Was this review helpful? Yes 6
Craig D, Manager at Mount Lofty House - MGallery Collection, responded to this review

Thank you for your comments regarding your stay at Mount Lofty House. We do appreciate all feedback, taking it into consideration, with the intent of improving the services and experience we provide for each individual guest that stays with us. It is always a disappointment when we become aware of a guest who has a less than satisfactory experience for... More

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Additional Information about Mount Lofty House - MGallery Collection

Address: 74 Mount Lofty Summit Rd, Crafers, South Australia 5152, Australia (Formerly Grand Mercure Mount Lofty House)
Location: Australia > South Australia > Greater Adelaide > Adelaide Hills > Crafers
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mount Lofty House - MGallery Collection 5*
Number of rooms: 38
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Also Known As:
Grand Mercure Mount Lofty House Hotel Crafers
Grand Mercure Mount Lofty Hotel
Mount Lofty House - MGallery Collection Adelaide Hills/Crafers, Australia

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