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Santa Marina Beach Hotel

Certificate of Excellence
4.0 of 5
Hotel website
Aghia Marina Beach, Agia Marina, Crete 73014, Greece
Santa Marina Beach Hotel
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Ranked #7 of 23 Hotels in Agia Marina
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Danny N Bristol, United Kingdom
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280 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This may will be our third time at santa marina. It is a great hotel,good value for money and on a beatiful beach. We will try the new wing rooms now although i strongly recommend the pool view or the beach front rooms. It is a good choice for couples and families while the food exèerience at all restaurants is... More 

Was this review helpful? Yes 1
Mauriti, CE
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel during June of 2014. The location is ideal for summer vacations on the beach. Excellent food, very clean rooms and very lovely staff. The weather was excellent and the beach in front of the hotel was very clean with crystal water. We are planing to visit this hotel again this year.

Was this review helpful? Yes 2
GiannoulisHotels, General Manager at Santa Marina Beach Hotel, responded to this review

Dear Daniel I, Thank you very much for your excellent scoring and for all of your kind words. We are really happy to read that you are planning to visit us again this year, and we are already looking forward to your arrival. Best regards, The management. More 

Espoo, Finland
Senior Contributor
40 reviews 40 reviews
26 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 8, 2015

This was a nice hotel right on a good beach. The area was well maintained and clean, the beach was good for swimming. This part of the beach was more quiet than other parts and it was a good thing. No crowds on the beach. Room was ok and clean. The pool of this hotel located on the other side... More 

Was this review helpful? Yes 2
GiannoulisHotels, General Manager at Santa Marina Beach Hotel, responded to this review

Dear Lauri H, Thank you very much for taking time to review us. We are really proud to read that you enjoyed your stay at our hotel. Taking advantage from your notice about the beach, we would like to inform that it is awarded by Blue Flag, regarding the cleanness and the quality of the water. We will be very... More 

Senior Reviewer
9 reviews 9 reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 5, 2014 via mobile

The rooms aren't welcoming. We got a room on the ground floor. We couldn't see the sea beacause of a tree right in front of us. Many moskitoes but the location is very good. It is very. Ear from Chania and there are regularly buses. The service in the restaurant is okay but not as good as in Grand bay... More 

Was this review helpful? Yes 2
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Ca121, Thank you very much for your review and your notices; as the feedback from our guests is very important to us in order to provide services of the highest level. We are really happy that you generally had a pleasant stay at our hotel and we are looking forward to welcoming you at our hotel or at our... More 

Marsala, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

We had a great week in beginning of October. The hotel,seperated in two parts is fabulus,with polite and kind staff,good service and nice food in both the main and in the a la carte restaurants. We chose a garden view room,near the pool area which was elegant and very clean. A real value for money.

Was this review helpful? Yes 1
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Alex M, Thank you very much for your review and for the excellent rate. We are looking forward to welcoming you again in the near future. Best regards, The management. More 

London, United Kingdom
Top Contributor
137 reviews 137 reviews
49 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed October 24, 2014

The setting of the hotel is good with a sandy beach and views over the bay to an island. The hotel is divided in two by the main road with the inland part reached by a tunnel. The inland part has a large pool. The road was not a problem and went quiet in the early evening. Our room was... More 

Was this review helpful? Yes 2
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Chris L, Thank you very much for taking time to review us and for all of your kind words. We are really proud to read that you had a pleasant stay at our hotel. It was our pleasure to welcome you at our hotel and we are looking forward to your next arrival. Best regards, The management. More 

Hyvinkaa, Finland
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 23, 2014

Good location by the sea. It was nice to eat outside every morning, lunch and dinner. All inclusive was satisfactory. Beach and the sea was very clean. Platanias is the nearest bigger place to go shopping.

Was this review helpful? Yes 3
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Sirpa H, Thank you very much for your kind words. We are really honored to read that you had a memorable stay at our hotel and that you have enjoyed all of our available facilities including the all inclusive package. The management and the staff of our hotel wish you all the best and they are looking forward to... More 

Sofia, Bulgaria
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Placed on a nice sandy beach,this hotel is ideal for people looking for a relaxed beach holiday and for those who want to be close to chania. we were recommended to stay there and it was really worth it. Rooms are clean,elegant and the whole atmosphere great.

Was this review helpful? Yes 1
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear lener b, Thank you so much for your lovely review and for you kind words. As you mention, the location of our hotel is ideal for relaxing holidays beside the beach and only 10 minutes’ drive from Chania city center. We hope that you will give us the chance to welcome you again in the future. Best regards, The... More 

Cardiff, United Kingdom
Contributor
14 reviews 14 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 14, 2014

We had booked this hotel for 1 week 4th -11th Oct, when we arrived at about 1.15am we were told it was full and we were transferred to the 5* Santa Marina Plaza hotel for 2 nights. Although it was lovely, it was also nearly full and we were given a dark room in the basement with no view other... More 

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear eileenthornton, Thank you for your time to review our hotel! Firstly, let us apologise for the little incovenience we have caused you by this change at the beginning of your stay! However, some reasons which were over the hotel's operational capability lead us to this unexpected issue! As you also mention the alternative offered was our sister 5 star... More 

Doncaster, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2014

Just arrived back from this hotel and would definitely come back, staff were very friendly and very efficient especially when sitting down for lunch or dinner with your drinks order. Rooms only small but very clean. Plenty of sunbeds to choose from on the beach or round the pool. Very enjoyable stay..only 2 bad points which was at the a... More 

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Lesley H, Thank you for your nice review! Your compliments to our staff in regards to the provided service have already been passed! Everyone is really thankfull and are wishing you the best! In reference to your comment on the drinks that were charged for the a la carte, this is quite clear on the description of the offer... More 

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