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All 22 Agia Marina hotels

Santa Marina Beach Hotel

4.0 of 5 Hotel   |   Aghia Marina Beach, Agia Marina, Crete 73014, Greece
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Ranked #6 of 22 Hotels in Agia Marina
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed November 5, 2014
Ca121
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275 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 5, 2014

The rooms aren't welcoming. We got a room on the ground floor. We couldn't see the sea beacause of a tree right in front of us. Many moskitoes but the location is very good. It is very. Ear from Chania and there are regularly buses. The service in the restaurant is okay but not as good as in Grand bay... More 

Was this review helpful? Yes 1
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Ca121, Thank you very much for your review and your notices; as the feedback from our guests is very important to us in order to provide services of the highest level. We are really happy that you generally had a pleasant stay at our hotel and we are looking forward to welcoming you at our hotel or at our... More 

Marsala, Italy
1 review
5 of 5 stars Reviewed November 1, 2014

We had a great week in beginning of October. The hotel,seperated in two parts is fabulus,with polite and kind staff,good service and nice food in both the main and in the a la carte restaurants. We chose a garden view room,near the pool area which was elegant and very clean. A real value for money.

Was this review helpful? Yes
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Alex M, Thank you very much for your review and for the excellent rate. We are looking forward to welcoming you again in the near future. Best regards, The management. More 

London, United Kingdom
Top Contributor
78 reviews 78 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 24, 2014

The setting of the hotel is good with a sandy beach and views over the bay to an island. The hotel is divided in two by the main road with the inland part reached by a tunnel. The inland part has a large pool. The road was not a problem and went quiet in the early evening. Our room was... More 

Was this review helpful? Yes 2
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Chris L, Thank you very much for taking time to review us and for all of your kind words. We are really proud to read that you had a pleasant stay at our hotel. It was our pleasure to welcome you at our hotel and we are looking forward to your next arrival. Best regards, The management. More 

Hyvinkaa, Finland
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 23, 2014

Good location by the sea. It was nice to eat outside every morning, lunch and dinner. All inclusive was satisfactory. Beach and the sea was very clean. Platanias is the nearest bigger place to go shopping.

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GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Sirpa H, Thank you very much for your kind words. We are really honored to read that you had a memorable stay at our hotel and that you have enjoyed all of our available facilities including the all inclusive package. The management and the staff of our hotel wish you all the best and they are looking forward to... More 

Sofia, Bulgaria
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

Placed on a nice sandy beach,this hotel is ideal for people looking for a relaxed beach holiday and for those who want to be close to chania. we were recommended to stay there and it was really worth it. Rooms are clean,elegant and the whole atmosphere great.

Was this review helpful? Yes 1
GiannoulisHotels, Γενικός Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear lener b, Thank you so much for your lovely review and for you kind words. As you mention, the location of our hotel is ideal for relaxing holidays beside the beach and only 10 minutes’ drive from Chania city center. We hope that you will give us the chance to welcome you again in the future. Best regards, The... More 

Cardiff, United Kingdom
Contributor
12 reviews 12 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 14, 2014

We had booked this hotel for 1 week 4th -11th Oct, when we arrived at about 1.15am we were told it was full and we were transferred to the 5* Santa Marina Plaza hotel for 2 nights. Although it was lovely, it was also nearly full and we were given a dark room in the basement with no view other... More 

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear eileenthornton, Thank you for your time to review our hotel! Firstly, let us apologise for the little incovenience we have caused you by this change at the beginning of your stay! However, some reasons which were over the hotel's operational capability lead us to this unexpected issue! As you also mention the alternative offered was our sister 5 star... More 

Doncaster, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 11, 2014

Just arrived back from this hotel and would definitely come back, staff were very friendly and very efficient especially when sitting down for lunch or dinner with your drinks order. Rooms only small but very clean. Plenty of sunbeds to choose from on the beach or round the pool. Very enjoyable stay..only 2 bad points which was at the a... More 

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Lesley H, Thank you for your nice review! Your compliments to our staff in regards to the provided service have already been passed! Everyone is really thankfull and are wishing you the best! In reference to your comment on the drinks that were charged for the a la carte, this is quite clear on the description of the offer... More 

Vilnius, Lithuania
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 11, 2014

Stayed in the garden view room (603) in the end of September. The room was in the building across the road. It was quiet, despite parking just in front of the windows. The room itself was simple, but clean and nice to be in. The beds were quite hard, however it was a minor issue. I also noticed that there... More 

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear Ina B, Thank you so much for such a nice review! It is always beautiful to read that our guests have found our hotel facilities and food to be ideal for their vacation such as in your case! Many thanks for the compliments to our staff, we have passed your nice words to the ones that you refer to... More 

Suffolk, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 7, 2014

To keep it short - do not waste your money, time, holiday to stay in such a grubby hotel. We spent a week in Santa Marina in September 2014. We got the room in hotel bulding that was just across the road from the main hotel. Our room was directly above the hotel shop and snooker and ice hokey tables... More 

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear joandmax2014, Thank you very much for taking time to write all these comments. Firstly, we would like to apologize about the complimentary dish that we offered to you in order to find something to eat upon your arrival. Secondly, the room type that we allocated to you was exactly the room type that you originally booked. We offered you... More 

Guernsey, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 26, 2014

We stayed in a beach view room, good view, reasonable size room and a small bathroom with shower but still nice. Great location with easy bus trip to Chania and good parking for hire car. The beach is really nice but you have to get up very early to get a sunbed.

Review collected in partnership with Olympic Holidays – OlympicHolidays.com

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Beach Hotel, responded to this review

Dear IIIIeria, Thank yoy very much for taking the time to review us! In regards to your comment about the reservation of the sunbeds, we would like to mention that the hotel has enough sunbeds at the beach area to assist all of its guests. However, it is the case that some guests want to have some specific sunbeds and... More 

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Additional Information about Santa Marina Beach Hotel

Address: Aghia Marina Beach, Agia Marina, Crete 73014, Greece
Phone Number:
Location: Greece > Crete > Chania Prefecture > Agia Marina
Price Range (Based on Average Rates): $
Hotel Class:4 star — Santa Marina Beach Hotel 4*
Number of rooms: 188
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Also Known As:
Santa Marina Beach Chania
Santa Marina Beach Hotel Agia Marina, Chania, Crete
Hotel Style:
#3 On the Beach Hotel in Agia Marina
#4 Luxury Hotel in Agia Marina
#5 Romantic Hotel in Agia Marina
#6 Family Hotel in Agia Marina

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