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Santa Marina Plaza

Certificate of Excellence
Agia Marina, Agia Marina, Crete 73014, Greece
Hotel amenities
Santa Marina Plaza
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Ranked #2 of 23 Hotels in Agia Marina
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
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256 reviews from our community

Traveler rating
    156
    75
    11
    10
    4
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40
158
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Spanish first
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English first
  • All months
    (256)
  • Mar-May only
    (37)
  • Jun-Aug only
    (135)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (3)
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

We spent 10 days at this hotel and did not regret it. April is not very busy in the area so it was quiet but still close enough to Chania that a short cab ride would get you to Old Town. Any issues that came up were dealt with quickly by staff, who were also helpful and accommodating to foreigners... More 

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Wokingham, United Kingdom
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on a half-board basis just as the season was getting underway in Agia Marina. The hotel was clean, comfortable, the breakfast excellent and the evening meal mostly good for buffet style dining. I was disappointed with Agia Marina, but the hotel offered excellent value for money. All staff were exceptionally efficient and friendly.

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Braintree, United Kingdom
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We were on a Travelsphere package holiday and were actually booked into the sister hotel but as that was being refurbished we had been moved to this hotel, and we were probably the winners! The hotel frontage was very smart, with a small car park. The reception area is in a spacious lounge/bar. Our room overlooked the sea, was large... More 

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GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Diana089, Thank you very much for your excellent scoring and for your detailed description of you stay at our hotel. We are really proud to read that we managed to make your stay at our hotel memorable. The management and the staff of our hotel wish you all the best and they are looking forward to welcoming you again... More 

Tong Village
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a lovely hotel charming friendly. Special thanks to Vazilica, Savas, Nikki, Marina and Stam (apologies for the spelling) but you made our stay very special. The food was so good fresh and Greek with lots of herbs and we will definitely return. Would certainly recommend if you want an adults only quiet relaxing break (46 rooms?). Savas dreaming of... More 

Was this review helpful? Yes 1
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Tricia W, Thank you so much for your excellent review and for your recommendation! We really appreciate all your nice comments about our staff and our food. It is great to read that you are planning to visit us again in the future. Looking forward to meeting you again Best regards The management More 

Tiverton, United Kingdom
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel was spotless and the staff without exception were polite, helpful and always spoke and had a smile for the guests. The bedrooms were a good size although you would not call them luxurious but again spotless and excellent value with toiletries provided along with tea and coffee making facilities. There is a safe in the room with a... More 

Was this review helpful? Yes 1
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Ali S, Thank you so much for your review and for all of your kind words about our staff and our facilities. We are really honored to read that you had a pleasant stay at our hotel and it will be great to see you again in the near future. Best regards The management More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm not one for writing reviews but I felt this hotel earned it! The hotel is the cleanest I've stayed in, the people couldn't be more helpful and the area is perfect for relaxation but close to amenities. Upon arrival we were encouraged to relax, the hotel is so welcoming. The staff go the extra mile to make your stay... More 

Was this review helpful? Yes 3
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Jadeajenno, Thank you very much for your lovely review and for exception from your side to specially review us. As you mentioned the satisfaction of our guests is the first priority of the management and the staff of our hotel. Finally we would like to thank you for the recommendation and to inform you that we are already looking... More 

Wedmore, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 16, 2015

This was our first visit to Crete and was not intended to be a beach or pool-side holiday; the weather was atrocious for the fist couple of days, so that was just as well. We were originally booked in to the Santa Marina Beach hotel, just down the road and belonging to the same group, but were moved as the... More 

Was this review helpful? Yes 3
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear AdrianSH225, Thank you so much for your wonderful review and for all of your kind words. We are really proud that our hotel standards meet your expectations and that you and your wife had a memorable stay during this April. The satisfaction of our guests is the first priority of the operation of our company. As you notice, due... More 

Gateshead, United Kingdom
Contributor
19 reviews 19 reviews
5 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 8, 2015

We really enjoyed our week at this adults only hotel. The room and bathroom were very nice. We had to empty the mini-bar to get our own drinks into it - perhaps an empty fridge would be better. I cant imagine many people pay mini-bar prices when there is a supermarket next door. Breakfast was ok but nothing special. Lunchtime... More 

Was this review helpful? Yes 3
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear mrvin, Thank you very much for your review on tripadvisor. As you already mentioned the "Adults Only" concept, provide to our guests a relaxing environment. Finally we would like to thank you for all of your notices. The opinion of our guests is very important to us in order to improve our services to highest level. We hope that... More 

Bristol, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2014

We have recently returned from our second consecutive annual holiday at Santa Marina Plaza and couldn't fault anything. All of the staff were always friendly and helpful and we look forward to seeing them all again in 2015. The only thing we would prefer is free wifi!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Vic M, Thank you very much for your excellent review! It has been our pleasure having you once again to our hotel! Looking forward to seeing you again next season! Have a nice winter! Best regards, The management More 

Espoo, Finland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 7, 2014

We spent a week in Santa Marina Plaza Hotel and it was really enjoyable place to stay. Just by the beach and seaview from your window and balcony. The room was nice and clean. And the breakfast was so good! The girl making the fresh orange juice was really busy during hole breakfast :).

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Henu2013, Thank you for this lovely review! We are very satisfied that Santa Marina Plaza and its staff have managed to meeet your expectations as your excellent scoring witness! Looking forward to seeing you again! Best regards! The management More 

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