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All 22 Agia Marina hotels

Santa Marina Plaza

5.0 of 5 Hotel   |   Agia Marina, Crete 73014, Greece
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88%
Ranked #3 of 22 hotels in Agia Marina
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Hillman68 Orkanger, Norway
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219 people have reviewed this hotel

Traveler rating
    130
    64
    11
    10
    4
See reviews for
37
136
5
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Orkanger, Norway
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Fantastic hotel situated only 20 m from the beach at Agia Marina, the somewhat quiet neighbour to the more busy Platanias strip. The hotel operates only 52 rooms with a +16 policy which means that the atmosphere is tranquil making sure that the guests receive the relaxed vacation they are opting for once choosing Santa Marine Plaza. We booked the... More

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The location of the hotel is good in the Agia Marina Village with plenty of nice restaurants and shops near-by. The hotel is by the beach, and has a nice pool. Rooms are spacious and very clean, as well as the public areas. Every room has at least a partial sea-view. The concept of welcoming guest only over 16 years... More

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Copenhagen, Denmark
Contributor
16 reviews 16 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

All in all, we had a great stay at the hotel, but we expected more from the 5 stars and high price. First of all, we started with a disappointment as actually described by a few previous reviewers: We had reserved a room with balcony and sea view, but received a ground-floor room with a terrace and view to the... More

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København, Danmark
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and I had 2 fatastic weeks. This hotel lived up to our exspectation and more. Super breakfast with a great variable selection in a quiet area next to the nice pool. Very friendly helpful staff - don`t hesitate to ask if you need something. The poolbar manager Marina (yes - same name as the hotel) is very helpful... More

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Rotterdam, The Netherlands
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff is very friendly and wants to help. Breakfast (hot and cold) is very good. The hotel has a nice swimming pool, enough beds around it and is located right at the beach. We had a perfect holiday here!! There are a few rooms located close to the street. This was not to our liking. We asked for a... More

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Moscow, Russia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel situated on te beach, not far away from town Chania. Very easy to drive from the airport. Very clean, staff is smiley and helpful. The meal in the Restaurant is tasty, Nothing to complain. Definitely will be back!!!!

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear natasha080, Thank you so much for your review and excellent scoring! Every memebr of the staff is proud to read your opinion about them and we hope that we will see you agin in the near future Best regards The managemet More

Chicago
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice. Only 4 Euros for a coffee! I asked for water at breakfast and they told me to get up and get it myself! Super. The pool is quite and nice. Beach area is super nice and clean. Laundry service cost 65 euros for one load, but they did an excellent job folding my underwear.

Review collected in partnership with this hotel

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GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Vsarikas, Thank you for your review contribution and scoring! In regards to your comments about the price of the coffee we would like to mention that the prices are listed on the bar catalogue. In this way the guests are aknowledged about the prices before they order. Same applies to the laundry service, whereas we have a pricelist on... More

Athens, Greece
1 review
3 of 5 stars Reviewed 3 weeks ago

For travellers having experienced a true 5star hotel service, Santa Marina Plaza would not be recommended. Lack of professionalism and impersonal service approach are few to describe the level of hotel services in Santa Marina Plaza. Through our 8 night stay we have experienced various failures that justify our bitter experience; just to name some: wiping the restaurant while customers... More

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GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear Mag_Vag, Thank you for taking the time to review our hotel! It is rather unfortunate to read all these negative comments you descrice in regards to our provided service and we apologise that you perceived it this way. On the other hand, after the various conversations and feedback you were giving us during your stay at our hotel, we... More

Arlington, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The friendly and professional staff; the hotel location - directly on the beach; the well maintained rooms and grounds, plus the excellent cuisine made our stay memorable. Thank you all for a making our stay a treat! I recommended the Santa Marina Plaza for its service, high standards, location and the warmth of the hospitality extended.

Was this review helpful? Yes 1
GiannoulisHotels, Διευθυντής at Santa Marina Plaza, responded to this review

Dear elisa404, Thank you for your short but nice review and for your recommendation! Hope to see you again very soon! Best regards The management More

Alicante, Spain
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 16, 2014

It is a good hotel and the majority of the staff very polite, friendly and efficient but our stay was spoilt because we didn't use the hotel safe in our room. My partner had over £200 sterling stolen from the pocket of a garment hanging in the wardrobe. Even if you do use the safe, it is not very nice... More

Was this review helpful? Yes 5
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Additional Information about Santa Marina Plaza

Address: Agia Marina, Crete 73014, Greece
Phone Number:
Location: Greece > Crete > Chania Prefecture > Agia Marina
Price Range (Based on Average Rates): $
Hotel Class:5 star — Santa Marina Plaza 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Priceline, Agoda, BookingOdigeoWL, Escapio, Venere and Tingo so you can book your Santa Marina Plaza reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Santa Marina Plaza Hotel Agia Marina
Santa Marina Plaza Chania
Santa Marina Plaza Agia Marina, Chania, Crete

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Best Value Hotel in Agia Marina #2 Luxury Hotel in Agia Marina #2 Family Hotel in Agia Marina #2 On the Beach Hotel in Agia Marina #3 Romantic Hotel in Agia Marina
Hotel Class
Official Description (provided by the hotel)
SANTA MARINA PLAZA Hotel is built at the sun-blessed beach of Aghia Marina, at a mere 8 kilometers from the city of Chania. It’s looking forward to offering to every visitor of the island, an unforgettable stay in one of its 49 luxurious rooms and 2 Junior Suites.All hotel rooms have magnificent view of the sea and are equipped with a Mini-Bar, Air-Conditioning, Satellite TV, Radio, two direct dial telephones, wireless internet line, electronic safe, bathroom covered in marble and a hair dryer. In addition to the above, Laundry service, Childcare service, Room service. ... more   less 
Number of rooms
51

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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