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Santa Marina Plaza

Certificate of Excellence
Agia Marina, Agia Marina, Crete 73014, Greece
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1 room 1 guest
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Santa Marina Plaza
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290 Reviews from our TripAdvisor Community

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Traveler rating
    177
    84
    13
    11
    5
See reviews for
45
177
8
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (290)
  • Mar-May only
    (39)
  • Jun-Aug only
    (167)
  • Sep-Nov only
    (81)
  • Dec-Feb only
    (3)
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Mammoth Lakes, California
Level Contributor
135 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The pictures fooled us! This place was a tourist trap that charged for everything! Really 2.50 euro a day to use the safe! That is ridiculous. I am used to staying in luxury hotels around the world... This place is not luxury... Even in the ocean view suite I booked. Air conditioning barely worked, the towels were dreadful and old.... More 

Was this review helpful? Yes 2
Miami, Florida
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

On the beach of Ag. Marina the hotel is nicely build with nice rooms in a great location. No children in the hotel, no children at the beach of the hotel, guarded by a security company. Clean, Quite, no children, nice hotel with a good service and excellent staff. The manager of the hotel Vasiliki and her team made our... More 

Was this review helpful? Yes 1
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Got here with my girlfriend in the end of July. When we arrived we was met by a very friendly staff. First night we didn't get the room we ordered, we ordered a room with poolview. No big deal, the other room was ok, the only difference was the view. Besides, we got som good compensation like free WiFi, and... More 

Was this review helpful? Yes 1
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Simen B, Thank you so much for taking time to share your experience of your stay at our hotel and for all of your kind words about our staff. We are very proud to read that we managed to make your vacation at Crete memorable. The management and the staff of our hotel wish you all the best and... More 

New Delhi, India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I think the best hotel in the north-west side Very clean and great food. Sophisticate and quiet hotel. Rooms are large and good size balcony. You can sit at the dinning area and see the chef cook the meal for you. I loved it.

Was this review helpful? Yes 3
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Bharat C, Thank you very much for your review and for the excellent rate. The management and the staff of our hotel wish you all the best and they are looking forward to welcoming you again in the near future. Best regards, The management. More 

Rosemere, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I think the best hotel in the north-west side Very very very clean Very very good food, The best we have in creta in 13 days,sophisticate and delicius Very quiet hotel, For relaxing, Room is large and a nice balcony

Was this review helpful? Yes 1
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear 987janna, Thank you very much for your review and for all of your compliments. It was pleasure for us to meet you at our hotel and it will be our honor to seeing you again in the near future. Best regards, The management. More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

So they sent us to the Galini Sea View Hotel which I reviewed already. Very disappointed with Santa Marina Plaza for not alerting me ahead of time. I'm sure there was no plumbing problem. I'm sure they overbooked. The fact that they just pushed me to the Galini makes me, in retrospect, very upset as the Galini undid all the... More 

Was this review helpful? Yes 4
Belgrade, Serbia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 22, 2015

I spent 10 days in this wonderful hotel. Peace, quiet, polite staff, food is fantastic. Next year I'm going again. It is so good that nothing should be changed. In the hotel everything is at your fingertips. restaurant, pool, beach, everything is 5m in a circle. The staff is very friendly, they will do everything that the guests would be... More 

Was this review helpful? Yes 3
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear lepinesa, Thank you so much for your excellent scoring and for all of your compliments. As you are already noticed the point of the adults only concept is to provide a relaxing stay to all of our guests and we are very proud to read that you enjoyed so much! It was our honor to meet you in personal... More 

Oslo, Norway
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 14, 2015

We staid for two weeks, and enjoyed the stay very much. It's a well managed hotel, and it has nice comfy rooms. The cleaning is very good, the beach is one of the best in the area , and the food is excellent. The hotel also have a 16 years age limit, and no giraffe or other toy animal messing... More 

Was this review helpful? Yes 2
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Isonhaug, Thank you very much for taking time to review us after one year of your stay at our hotel. This means that you had a pleasant and memorable stay, which makes us to feel really proud. We are looking forward to seeing you again this summer season. Best regards, The management More 

Fairfield, Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 14, 2015

What really makes this property stand out is the very, very friendly staff. Vasaliki (sorry for the spelling), Aphrodite and the entire team go out of their way to make every guest feel like they are home.

Was this review helpful? Yes
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Audrey W, Thank you so much for your excellent rate and for all of your compliments. We are really proud to read that we managed to make you stay at our hotel memorable. The management and the staff wish you all the best and they are looking forward to your next arrival. Best regards, The management More 

Oslo
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2015

Yes, i am a little crazy, beeing in love whit a traveldestination.. But this hotel, with a faboulous staff, meets all my wishes when I am on a holiday. Friendly, extraordinary serviceminded staff, nice and clean enviroment, good food, wich my body prefer, what more can you want ? Yes, there are some small issues. If you want a big... More 

Was this review helpful? Yes
GiannoulisHotels, General Manager at Santa Marina Plaza, responded to this review

Dear Trond T, Thank you so much for your lovely review and for all of your compliments. We have nothing more to notice on your comments but a big “THANK YOU”. The management and the staff of our hotel wish you all the best and they are looking forward to welcoming you and your wife again in the near future.... More 

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Beach (25)
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Double Room Seafront (73)
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Double Room Seaview (83)
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Double Room with Balcony Overlooking Pool (92)
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Executive Room with Balcony Overlooking Garden (75)
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Kiddie Pool (3)
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Main Pool (58)
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The Hotel (78)

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Hotel & grounds (10)
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