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Hotel Puku Vai

Certificate of Excellence
Hotu Matua s/n, Hanga Roa, Easter Island 2770000, Chile
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1 room 1 guest
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Hotel Puku Vai
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149 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (149)
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    (42)
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    (30)
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    (31)
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    (46)
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leeds
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Friendly reception, room was large, overlooked the pool and perfectly functional. The area around the pool is very pretty. Breakfast was help yourself with lots of fresh fruit. My husbands boiled eggs were interesting, ( something got lost in translation). We had a lovely relaxing time here. Tours were great and overall Easter Island was the highlight of our trip.... More 

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Santiago Metropolitan Region, Chile
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The reception was always very nice and helpful. Breakfast every morning was substantial and included fresh fruit, juice, cereals, coffee, tea etc. Even though there is no ocean view, this wasn't a problem for us, considering the quality of the rooms for the price we paid. This is walking distance from the airport, but don't worry about noise, there aren't... More 

Was this review helpful? Yes 1
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for your review about Hotel PUKU VAI, Easter Island! We're pleased to read that our price-quality was a perfect match. Hotel PUKU VAI offers spacious rooms in a tropical setting – outdoors pool is surrounded by a tropical garden with fruits and plants. The fruits we offer for the breakfast, as well. Variety depends on season but we... More 

Pfaffenhofen an der Ilm, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015

There is a great deal to see on Rapa Nui, and Puku Vai affords plenty of comfort after a tiring tour. The hotel has a lovely garden and pool. The manager is very friendly and informative. The hotel is surprisingly quiet despite being next to Mataveri Airport.

Was this review helpful? Yes 1
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for staying in Hotel PUKU VAI, Easter Island! The location of Hotel PUKU VAI is one of its strengts. Hotel is a bit off from the noises of Hanga Roa but very conveniently located for touring and self-exploring. Independent if you book tours by KIA KOE TOUR or rent a bike, scooter or car – wonders of Easter... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 3, 2015

Not a luxury hotel, but clean and quite comfortable overall. A bit pricey but that's the standard in Easter Island as it lacks resources and it's far from civilization. WiFi is fairly reasonable for emails, instant messages and voice chat. Good news: it works inside the rooms too. Kudos for Jarkko and the staff, always friendly and helpful!

Was this review helpful? Yes 2
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for your review, Adriano! Hotel PUKU VAI stands out by providing level of quality and services previously unseen in mid-range price category in Easter Island. While we do not aim to provide luxury, Hotel PUKU VAI provides amenities and services even high-end properties of the island are unable to deliver. Hotel PUKU VAI is a high-quality property with... More 

Walmer, United Kingdom
Level Contributor
217 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
5 of 5 stars Reviewed July 1, 2015

Just had a great stay at this hotel. We were well looked after by Jarrko, Pico and Esteven, they give very good advice re places to eat and will phone for a taxi whenever you need one. The included tours were a great way to see the island and what it offered in a very short space of time, so... More 

Was this review helpful? Yes 1
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for staying with Hotel PUKU VAI and traveling with KIA KOE TOUR! We take great pride in choosing the very best service providers of the island. Guided Tours, Private Tours, rental companies, Traditional Dance Shows and Restaurants we recommend based on our own criteria but also comments from our guests. That way you always get up-to-date information. Due... More 

Midhurst, United Kingdom
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed June 22, 2015

When we booked our trip to South America, this was the only hotel recommended by the travel agent that was awarded only three stars. Goodness knows why - it was far better than other hotels nominally rated as five stars. It reminded us very much of guest houses in South Africa, both in facilities and service, Jarkko, the manager, was... More 

Was this review helpful? Yes 1
Jarkko S, Manager at Hotel Puku Vai, responded to this review

We appreciate your time and effort to write a review about Hotel PUKU VAI, Easter Island! Please, note that we have chosen to classify ourselves as a three star property. We consider it better to exceed all expectations (or, as you wrote, beat five star properties) than compete with star rating that varies depending the country and, mostly, creates images... More 

Rio de Janeiro
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed June 15, 2015

We had chosen Puku Vai because it is one of the few hotels that have Air Conditioning in the island but we never used it because the weather was really cold. Even tough we were really happy with our choice. The hotel is a few blocks away from the airport and close to the center (it was the first time... More 

Was this review helpful? Yes 2
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for choosing Hotel PUKU VAI as your Honeymoon Hotel and touring with KIA KOE TOUR! Hotel PUKU VAI did open October 2010 and, thus, is one of the newest properties in Easter Island. All rooms of Hotel PUKU VAI include Air Conditioning, Free Wi-Fi internet, Private Bathroom with a Bath Tube, TV, Minibar, Phone and a Safe Box.... More 

California City, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed May 18, 2015

Puku Vai is an excellent hotel located right across from the airport and 10 minute-walk into town. You can't beat the location. The staff was friendly and extremely helpful with all our requests. We had to change one of our tour dates, and the manager Jarkko took care of everything for us. The rooms were clean, with good air conditioning.... More 

Was this review helpful? Yes 1
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for choosing Hotel PUKU VAI and KIA KOE TOUR as your Easter Island travel specialists! We enjoyed reading your practical review and believe it will prove to be useful for our future guests. Our location is real quiet (typical countryside noises including mostly dogs and chicken, no traffic noises nor passing party-goers). This might not be obvious when... More 

Buenos Aires, Argentina
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 16, 2015

My visit to Easter Island was only enhanced by my stay at Puku Vai. The staff and ownership are top notch and focused on customer service. They were helpful and quick to reply to emails when making reservations. During my visit, they were friendly - always smiling and willing to help. Rooms were clean, quiet and suprisingly big. Breakfast was... More 

Was this review helpful? Yes 1
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for your great review, Ross! All rooms of Hotel PUKU VAI are classified as superior level, each 25 m2 including a private bathroom. Our rooms include A/C, Free Wi-Fi internet, TV, Minibar, Safe-box and a direct access to the garden with an outdoors swimming pool, just to mention the essentials. Free Wi-Fi internet of Hotel PUKU VAI is... More 

Melbourne, Australia
Level Contributor
133 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 320 helpful votes
5 of 5 stars Reviewed April 30, 2015

We stayed in room 8 (a triple room) for 4 nights. The room was spacious and looked out on to the pool area. The room's entrance was practically straight across from the reception and breakfast area (which lead to a bit of noise with people coming and going in the mornings and evenings) but it wasn't really an issue for... More 

Was this review helpful? Yes 3
Jarkko S, Manager at Hotel Puku Vai, responded to this review

Thank you for staying with Hotel PUKU VAI and travelling with KIA KOE TOUR! We're happy you appreciated our services and recommendations. Since we're located in Easter Island that makes us true travel specialists – our recommendations are always up-to-date. Thus, we encourage our guests to use our expertise. Our service providers and recommendations – tours, restaurants, dance shows and... More 

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