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BEST WESTERN St Etienne Aeroport

Certificate of Excellence
2 Boulevard Pierre Desgranges, 42160 Andrezieux-Boutheon, France
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BEST WESTERN St Etienne Aeroport
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BEST WESTERN St Etienne Aeroport
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    98 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Location
      4 of 5 stars
    • Sleep Quality
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      3.5 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (2)
    Date | Rating
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
    • Spanish first
    • Any
    English first
    • All months
      (98)
    • Mar-May only
      (21)
    • Jun-Aug only
      (35)
    • Sep-Nov only
      (19)
    • Dec-Feb only
      (23)
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    Dusseldorf, Germany
    Level Contributor
    147 reviews
    81 hotel reviews
    common_n_hotel_reviews_1bd8 49 helpful votes
    4 of 5 stars Reviewed 3 weeks ago

    A good hotel but getting old. Rooms are clean and wide enough for a solo, no special design but practical. The restaurant is ok, not the greatest food, but the menu is wide enough to pick something every night without getting bored. Personnel is efficient and pleasant. Swimming pool is nice and very well appreciated during summer. Wifi in the... More 

    Was this review helpful? Yes
    ALEXANDRA B, Directeur général at BEST WESTERN St Etienne Aeroport, responded to this review
    Google Translation

    Cher client, Merci d'avoir pris le temps de déposer votre commentaire, nous sommes ravis que votre séjour se soit bien... More 

    Wisbech, United Kingdom
    Level Contributor
    74 reviews
    12 hotel reviews
    common_n_hotel_reviews_1bd8 41 helpful votes
    3 of 5 stars Reviewed May 28, 2015

    Ideal when using cheap flights instead of flying into Lyons Airport. Standard Hotel with pool. Rooms satisfactory and breakfast buffet typical of hotels in France. Have stayed here a few times on business.

    Was this review helpful? Yes
    ALEXANDRA B, Directeur général at BEST WESTERN St Etienne Aeroport, responded to this review
    Google Translation

    Cher client, nous tenons à vous remercier d'avoir pris le temps de noter votre séjour. Nous sommes très heureux que... More 

    Dusseldorf, Germany
    Level Contributor
    147 reviews
    81 hotel reviews
    common_n_hotel_reviews_1bd8 49 helpful votes
    4 of 5 stars Reviewed March 31, 2015

    In comparison to the surroundings, it is the best hotel. Even better than the Mercure in St Etienne. However, compared to regular standards, this hotel is getting old, in the design and the furniture. However, it is clean, wifi is stable and fast enough. Just avoid eating at the restaurant if you are a group of more than 6 persons.... More 

    Was this review helpful? Yes
    ALEXANDRA B, Directeur général at BEST WESTERN St Etienne Aeroport, responded to this review

    Thank you for your comment, we are happy to notice that cleanliness and welcome were as you expected. Concerning your remark on the slowness of the staff of restaurant, we are very sorry and we do apologize for this inconvenience but it remains an exception. Your satisfaction is really important for us. More 

    Vaux-en-Beaujolais, France
    Level Contributor
    118 reviews
    31 hotel reviews
    common_n_hotel_reviews_1bd8 43 helpful votes
    4 of 5 stars Reviewed March 10, 2015

    As airport hotels go this one has several advantages. To start with it is not on an airport and the airport referred to doesn't seem to have any flights. All of which should make for a quiet night. Unfortunately they negate these advantages by having an unstoppable forced ventilation system next to the bed. For those of us unused to... More 

    Was this review helpful? Yes 1
    ALEXANDRA B, Directeur général at BEST WESTERN St Etienne Aeroport, responded to this review

    We do apologize and we are very sorry about the inconvenience engendered by the unstoppable forced ventilation which makes noise. We gave the instruction to the technical staff which will do what's necessary to improve the system. In the future we will try not to disappoint you anymore and we hope to welcome you again in our establishment. More 

    Level Contributor
    6 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed September 7, 2014

    Me & my mom come oftenly to the hotel as its on of the best in the area and we liked everything food room service and they took good care of us as a regulars with such vip service. As a best western property that we strongly recommend that you should be Muslim Friendly putting signs with Halal food and... More 

    Was this review helpful? Yes 1
    ALEXANDRA B, Directeur général at BEST WESTERN St Etienne Aeroport, responded to this review

    Dear Customer, Thank you for your message. It's very important for us to know the opinion of our customers. In the pleasure to receive you again. Best regards, More 

    Verona, Italy
    2 reviews
    2 of 5 stars Reviewed March 12, 2014

    Expensive for the quality it is offering... to comunicate on english is very hard, and persons on the reception are very slow. They asked if they can have my bank card (where I have a lot o money) as an waranty that I will pay... of course I sad NO!

    Was this review helpful? Yes
    ALEXANDRA B, Directeur général at BEST WESTERN St Etienne Aeroport, responded to this review
    Google Translation

    Signore, Vi ringrazziamo per il vostro messaggio. E importante per noi di avere il vostro parere per potere migliorare. Distinti... More 

    France/ Switzerland
    Level Contributor
    59 reviews
    20 hotel reviews
    common_n_hotel_reviews_1bd8 48 helpful votes
    4 of 5 stars Reviewed October 14, 2013

    Stayed there last week for a business meeting. It was my 2nd stay in this hotel and I have to say that it has everything needed for a good business stay. The rate was good value (negotiated rate by my company) with breakfast included and the breakfast selection is really good. The room was clean and with a sofa as... More 

    Was this review helpful? Yes
    Level Contributor
    39 reviews
    16 hotel reviews
    common_n_hotel_reviews_1bd8 35 helpful votes
    3 of 5 stars Reviewed September 19, 2013

    I have stayed here many times over the past nine years, it has changed chains during that time but little else. If archeologist ever want to know what a hotel in the nineteen eighties was like then they need look no further! The rooms have a quaint retro feel to them, which is explained by their genuine antiquity. These comments... More 

    Was this review helpful? Yes
    Eindhoven, The Netherlands
    Level Contributor
    126 reviews
    49 hotel reviews
    common_n_hotel_reviews_1bd8 52 helpful votes
    4 of 5 stars Reviewed June 24, 2013

    This hotel is located on an industial estate next to the airport of St. Etienne. The interior is much nicer than you would think from looking just at the outside of the building. Rooms are basic good with a nice bathroom. The restaurant has a great menu, good kitchen and fine wines.

    Was this review helpful? Yes 1
    Antwerp
    Level Contributor
    9 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 10 helpful votes
    4 of 5 stars Reviewed June 4, 2013

    I have been visiting this hotel for manny years now and I can't find one single time When something was not good A very friendly staff will do there ultimate best to give you a relaxed feeling after a busy business day. The restaurant is very very good from the wide choice of food in the morning till lunches and... More 

    Was this review helpful? Yes 1
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