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InterContinental Mar Menor Golf Resort & Spa

Certificate of Excellence
5.0 of 5
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Calle Ceiba, s/n | Mar Menor Golf Resort, 30700 Torre-Pacheco, Spain
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InterContinental Mar Menor Golf Resort & Spa
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Ranked #1 of 2 Hotels in Torre-Pacheco
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
Hazel C Annan, United Kingdom
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380 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Annan, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We chose the location for its proximity to Murcia Airport. The apartment was lovely and I had requested to be near one of the pools which was fulfilled. You need a vehicle to get around and be able to access nearby villages and/or local restaurants. The A/C made the apartment comfortable to be in during a spell of extremely hot... More 

Was this review helpful? Yes 1
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, BadanD. Case Manager More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for 10 nights at the beginning of July. To be honest, having read some of the comments on here before we were slightly apprehensive especially since our last Intercontinental stay was in Hua Hin which was just amazing. Anyway, we arrived in the late afternoon at a deserted hotel and the smell of fertiliser in the air. However, once... More 

Was this review helpful? Yes
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you so much for your review of our hotel.We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you enjoyed your stay and found our facilities excellent. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments regarding our staff are... More 

Portsmouth, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second stay at this hotel. We arrived early, around 10am, and were lucky that our room was ready, we were prepared to store our luggage and come back later. We were not offered any form of refreshment on check as I noticed others have mentioned on here, and indeed saw for myself over our stay. It may... More 

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Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have spent 6 happy holidays on this resort as a mix of hotel and villa users. We have always had an enjoyable time and my 4 kids have particularly enjoyed the activities that the hotel have laid on on its terrace at night. Despite the rather expensive drinks and food, we go over 3/4 times a week so that... More 

Was this review helpful? Yes 3
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you for your candid review. We apologize for the inconveniences you cant not meet expectations. We regret the misunderstanding with regard to children's activities, it is nothing organized, is all natural We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, BadanD. Case Manager. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel offers a good variety of restaurants. Clean rooms, a good SPA and good availability on the golf course. The breakfast is ok but missing a few things like pancakes etc. Towels for the pool are laid out a bit late, around 10:00, should have been at 08:00 to accommodate for "early birds" at the pool area. Room/suite photos... More 

Was this review helpful? Yes
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Firstly I would like to thank you for choose our Hotel for your recent stay at Murcia. Regarding your experience in our Hotel we greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience.I'm sorry the misunderstanding but we do not differentiate between our clients. We will be happy to serve you... More 

West Midlands, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Fantastic place to stay with the family, my family and I have been coming for the last few years. An immaculately maintained resort that has everything you need. Several restaurants and bars, including - Spanish, Italian, Steak House, a communal pool if your accommodation hasn't got it's own. Supermarket, sports facilities - we had our first try at paddle tennis!... More 

Was this review helpful? Yes 1
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Thank you very much to name our restaurants, beaches and surrounding area. We hope you will visit us again. Sincerely, BadanD. Case Manager More 

Arlon, Belgique
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our short stay in the Intercontinental Mar Menor. At check-in we were offered refreshments and comfortable chairs instead of standing in front of a counter. The holiday feeling started with such a kind welcome. As Ambassador members, we got an upgrade to a junior suite. The suite was not ready so we were offered a standard double... More 

Was this review helpful? Yes 1
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you for your candid review. We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you enjoyed your stay. Your feedback is of great importance to us and allows us to monitor and improve our service continually. We value you as our guest and hope you will continue to... More 

Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Love this place. We as a family have been staying at this hotel for 5/6 years on all out trips to spain. We always end our holiday with a 1 or 2 night stay before we fly back from Alicante or Murcia airports. Rooms are lovely with great views over the golf course, clean tidy, most are spacious we normally... More 

Was this review helpful? Yes
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you so much for your review of our hotel. We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you enjoyed your stay and found our facilities excellent.Once again, we appreciate you taking the time to contact us. We value you as our guest and hope you will continue... More 

london
Level Contributor
110 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel many times and thought it was getting better, but sadly not, the service is still diabolical in the restaurants, I appreciate this is a small hotel so the ratio of staff is low but this place operates on skeleton staff all the time even in height of summer, don't judge Intercontinental on a stay... More 

Was this review helpful? Yes
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes.I apologise for any inconvenience you might have suffered and we hope to have the opportunity to improve your perception of... More 

London
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
1 of 5 stars Reviewed 3 weeks ago

As platinum member for several years I've stayed in many intercontinental hotels across the globe. By far I'm the most disappointed with my experience at this resort. The issues began upon check-in. 1. It took the front desk in excess of 30 minutes to check me in, because they had lost my reservation. 2. The bathroom was making audible knocking... More 

Was this review helpful? Yes 2
intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

As an IHG® Platinum Elite Rewards Club Member, we truly value your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we... More 

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