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All 2 Torre-Pacheco hotels

InterContinental Mar Menor Golf Resort & Spa

5.0 of 5 Resort   |   Calle Ceiba, s/n | Mar Menor Golf Resort, 30700 Torre-Pacheco, Spain
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InterContinental Mar Menor Golf Resort & Spa
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Ranked #1 of 2 Hotels in Torre-Pacheco
A recent review
4 of 5 stars reviewed 1 week ago
William T United Kingdom
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318 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My mum, dad and I stayed at a villa in Mar Menor. Occasionally, we would go to the hotel for lunch but not supper as there is a disco virtually every night. Our villa was quite close to the edge of the resort but you could faintly hear it from there. I think that that is the only problem. I... More 

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london
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has lovely rooms, a great pool and wonderful staff. The public areas and the bedrooms are elegantly furnished and the rooms are larger than average. The staff are very friendly, welcoming and courteous. The outdoor pool is large, the indoor pool is heated and the on-site restaurants are good too. We visited out of season (twice) so I... More 

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intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, BadanD. Case Manager More 

Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very clean and well kept hotel. We stayed in a large suite and it was extremely comfortable. We could hear the noise above us which was a downside. The view was of the pool and the grounds are beautifully kept. The dining options are poor. Average food for typical tourist and I would recommend eating out. The... More 

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intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, BadanD Case Manager More 

Ireland
1 review
1 of 5 stars Reviewed 2 weeks ago

Stayed here at a recent wedding and although the hotel looks beautiful the service is the worst I have ever experienced, The wedding reception dinner was extremely poor and the waitresses and waitors did not have a clue what they were supposed to be doing. Some people were waiting 40mins for their dinners while others at the same table who... More 

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intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you for your candid review. We apologize that your stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, BadanD. Case... More 

Finland
Contributor
15 reviews 15 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 18, 2015

Very good quality-price ratio. The room was spacious and clean and the own jacuzzi in the bathroom little extra something. First we were little suspicious about the stone floors, but they were surprisingly warm to walk even barefoot. We also had a nice view to the pool and to the 18th green. Breakfast buffet was very good and as it... More 

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intercontinentalmm, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, BadanD. Case Manager More 

Manchester, England, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 9, 2014

Currently staying at this hotel once again and can only say that everything's been superb, from the reception staff to the housekeeping to the breakfast. Nothing is too much trouble for the staff and they go the extra mile with a smile on their faces. Happy Days !!!

Was this review helpful? Yes 1
intercontinentalmm, Director de Relaciones Públicas at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Dear Mr. Simon S. We are contacting you regarding the comment you submitted at TripAdvisor with reference to your stay at InterContinental Mar Menor Golf Resort & Spa, thank you for your time and valuable comments. Once again, thank you for your comments and we look forward to welcome you back in the near future. Please do not hesitate to... More 

Murcia, Spain
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed November 19, 2014

Surely it must be time for the Directors of InterContinental to review the choice of "Management"??? at what was, when opened, FIVE STAR, which is the norm for any of the Franchised Hotels. Sadly, having lived close by to this Hotel since it's opening, (which I attended) is severely lacking in facilities, particularly a relaxing Bar following a meal, there... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Dear LesandJenny, Thank you for taking the time to relay your comments regarding our property during your recent stay. I understand that your stay was negatively affected by the level/ lack of service you received and the condition of the hotel. Please accept our sincerest apologies for any inconvenience these may have caused you, also we are sorry for not... More 

Chicago, Illinois
Senior Contributor
49 reviews 49 reviews
39 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 2, 2014

This hotel is quite a wonderful find, and perfect for leisure or business stays. We looked for prices online only days before our stay (we were going to be doing business in Cartagena and also stopping to see La Manga) and found excellent rates for a 5-star resort property. Upon arrival, we were immediately thrilled with the excellent service, setting... More 

Was this review helpful? Yes 1
intercontinentalmm, Director de Relaciones Públicas at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Dear Mr.PW, We are contacting you regarding the comment you submitted at our web, with reference to your stay at InterContinental Mar Menor Golf Resort & Spa. Firstly I would like to thank you for your time and valuable comments regarding your stay at Hotel Intercontinental Mar Menor Golf Resort & Spa. Our guest satisfaction is one of our most... More 

2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 30, 2014 via mobile

We stayed here in august, having stayed at many 5 star resorts we felt that this resort was good and facilities were excellent there were a few areas for improvement... The staff were not very friendly and did not speak English The Italian was not 5 star and staff in a rush? When checking out we were told we could... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Dear Sug35, We appreciate you taking the time to share your feedback regarding your stay with us. We are glad to hear you enjoyed your stay and found our facilities excellent. We are hospitality professionals who pride ourselves on delivering a world class experience. For that reason, the comments regarding our staff are troubling and will certainly be looked into.... More 

Nederland
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed October 22, 2014

I simply cannot say enough good things about this place. The calmness of the hotelgrounds, the feeling that the big pool is almost your private pool, the beautiful rooms and the kind staff. It's all more than outstanding. Consuele from the reception, Sandra from the Clover, but not only them, everybody! We cannot thank you guys enough! Last time I... More 

Was this review helpful? Yes 1
intercontinentalmm, Director de Relaciones Públicas at InterContinental Mar Menor Golf Resort & Spa, responded to this review

Dear Ms.Barbara Kr. We are contacting you regarding the comment you submitted at Booking.com with reference to your stay at InterContinental Mar Menor Golf Resort & Spa Firstly I would like to thank you for your time and valuable comments regarding your stay at Hotel Intercontinental Mar Menor Golf Resort & Spa. Our guest satisfaction is one of our most... More 

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Additional Information about InterContinental Mar Menor Golf Resort & Spa

Address: Calle Ceiba, s/n | Mar Menor Golf Resort, 30700 Torre-Pacheco, Spain
Phone Number:
Location: Spain > Region of Murcia > Torre-Pacheco
Price Range (Based on Average Rates): $
Hotel Class:5 star — InterContinental Mar Menor Golf Resort & Spa 5*
Number of rooms: 64
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Also Known As:
Intercontinental Mar Menor Golf Resort And Spa
Intercontinental Mar Menor Golf Hotel Torre-Pacheco
Mar Menor Hotel
Intercontinental Torre Pacheco
InterContinental Mar Menor Golf Resort & Spa Region Of Murcia, Spain - Torre-Pacheco

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