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Cape Helius Beach Hotel

Nieuwe Zeedijk 1 | Hellevoetsluis, 3221 Hellevoetsluis, The Netherlands
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Cape Helius Beach Hotel
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Ranked #2 of 2 Hotels in Hellevoetsluis
A recent review
3 of 5 stars Reviewed February 14, 2015
rod h Glasgow, United Kingdom
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48 reviews from our community

Traveler rating
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    15
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    6
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Utrecht, The Netherlands
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

There are a lot of things going wrong with this hotel, but the worst is for sure the manager and the employees. When we came into our room for the first time, we had the unpleasant surprise to discover that the room was not clean. And by "not clean" I don't mean dirty but the room was like the previous... More 

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 14, 2015

this place should review its customer service's they are the worst I have ever known there is no welcome. As for the staff they have to be the most ignorant I have ever met and it runs through all the staff and worst of all was the receptionist we were not shown our apartment but pointed in the right direction... More 

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1 review
3 of 5 stars Reviewed December 27, 2014

Manager is the most fake person I have ever met with empty promises and would be better off serving frys at mc Donald's Bed unmade I had to go to reception collect clean bedding and make the bed myself Breakfast staff are worse than the breakfast its self First time in over 25years I have been insulted by breakfast staff... More 

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Newport, United Kingdom
Contributor
15 reviews 15 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 27, 2014

Briefly - Staff great, rooms large - deluxe sea view room is huge On the beach. BUT - food basic but adequate. 17 miles by road or cycle path south of the Hook of Holland and on the North sea route that extends from Belgium to the North German coast. We were 3 cyclists sharing a deluxe sea view room... More 

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London
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 20, 2014

Great location and comfortable rooms. Arrival at the hotel was a concern as it took ages to locate our booking and we were initially provided the incorrect room card. The staff member was quite surly and made us feel that we had inconvenienced her day. We were very tired after cycling 75km and didn't need that sort of welcome. After... More 

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1 review
1 of 5 stars Reviewed June 28, 2014

rude service rude staff with the exception of 2 people that always had a smile on there face. .. Cant think of anything good to say and i have stayed at a lot of hotels on average 5 nights a week and this has topped them all!!! Stay away

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Bromley, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed May 28, 2014

Cape Helius is one of the few hotels in Hellevoetsluis and is literally on top of the yachting mariner. These two factors seem to have created a feeling that 'they therefore don't need to try to hard'. The rooms are sizable with great views (at the front) but the standard of cleaning is poor. Some staff are fine but others... More 

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Brussels, Belgium
Top Contributor
122 reviews 122 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 14, 2014

From outside, Cape Helius Beach Hotel looks much more better than inside. In the good side: large family rooms at good prices in low season, parking facilities by free and location (direct access to an artificial beach). In the bad side: excessive prices in the high season, no access to the balcony (door was closed pretendedly because maintenance reasons) and... More 

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London, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 1, 2013

We stayed for one night while on a cycling tour. We had a bit of trouble finding the hotel as the surrounding buildings look like a suburban housing estate and there are no signs. The hotel is on the waterfront directly south-west of the fortress. As the name suggests it faces onto the beach, which is quite small but seemed... More 

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Baden, Switzerland
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 3, 2013

we stayed for 2 nights, with children in a family room. 4 beds in ca 30 sq metre. room was clean and ok. We booked with seaview and considerig high season, this was nice. On level 2 of 2 we oversaw the water. but being high season there are rooms that are ground level overlooking street or parking place- be... More 

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